Troubleshooting
Refer to the pointers listed below before submitting the equipment for repairs. If the problem persists after trying the suggestions, contact the Ricoh service center listed at the back of this manual.
■Power Source
Problem | Cause | Solution | Page | |
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Power will not | Batteries dead, improperly | Insert the batteries correctly or replace | 27 | |
installed or missing | them. |
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come on |
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AC adapter not attached correctly | Attach correctly again. | 29 | ||
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| Card door open | Close the card door and retry starting. | 32 | |
Power cuts out | No buttons touched so auto | Restart camera. | 41 | |
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| Dead batteries | Replace with new batteries. | 27 | |
Battery quickly | Camera operated in extremely | – | – | |
high or low temperature location |
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consumed |
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Camera operated in dark area | – | – | ||
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| requiring frequent use of the flash |
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■Recording and Playback
Problem | Cause | Solution | Page | |
Shutter release | Batteries dead, improperly | Replace or reposition batteries. | 27 | |
button pressed | installed or missing |
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| |
but no image | No power, or mode dial is not set | Slide power on and set mode dial to [ ] | 41 | |
recorded |
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Shutter release button only | Press shutter release button all the way. | 48 | ||
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| pressed halfway |
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| SmartMedia memory card not | Format SmartMedia memory card. | 33 | |
| formatted (initialized) |
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| No space on SmartMedia | Erase unimportant files or replace | 32, 94 | |
| memory card | SmartMedia memory card. |
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| No space on internal memory | Erase unimportant files | 94 | |
| SmartMedia memory card not | Replace SmartMedia memory card. | 32 | |
| working (service life exceeded) |
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| |
| Card door open | Ensure that card door is securely closed. | 32 | |
| Press the self timer button to disengage | 61 | ||
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| the self timer recording mode. |
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| Flash is charging | Wait until flash LED ceases flashing. | 48 | |
| SmartMedia memory card contact | Clean contact surface with soft dry cloth. | 31 | |
| surface dirty |
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Cannot confirm | The image confirmation time is | Make the image confirmation time longer. | 108 | |
a shot picture | too short. |
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| |
No image on | The LCD monitor is turned OFF. | Press the DISPLAY button to turn ON the | 41, 109 | |
the LCD |
| LCD monitor, or set [LCD Initialization] to |
| |
monitor |
| [ON]. |
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| The video I/O switch is set on | Set video I/O switch is set on [OUT]. | 77 | |
| [IN]. |
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| Either set the NTSC video | A video cable is connected when the | 107 | |
| system or disconnect the video | video system is set to PAL. |
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| cable. |
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| |
Autofocus is on | Dirty lens | Clean lens with blower or soft dry cloth. | – | |
but camera not | Subject not in the center of the | Use focus lock | 62 | |
focusing | ||||
autofocus field |
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| Subject difficult to focus | Use focus lock or switch to manual focus. | 62, 63 | |
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