Troubleshooting

Refer to the pointers listed below before submitting the equipment for repairs. If the problem persists after trying the suggestions, contact the Ricoh service center listed at the back of this manual.

Power Source

Problem

Cause

Solution

Page

 

 

 

 

Power will not

Batteries dead, improperly

Insert the batteries correctly or replace

27

installed or missing

them.

 

come on

 

AC adapter not attached correctly

Attach correctly again.

29

 

 

Card door open

Close the card door and retry starting.

32

Power cuts out

No buttons touched so auto

Restart camera.

41

power-off function was activated

 

 

 

 

 

 

Dead batteries

Replace with new batteries.

27

Battery quickly

Camera operated in extremely

high or low temperature location

 

 

consumed

 

 

Camera operated in dark area

 

 

requiring frequent use of the flash

 

 

 

 

 

 

Recording and Playback

Problem

Cause

Solution

Page

Shutter release

Batteries dead, improperly

Replace or reposition batteries.

27

button pressed

installed or missing

 

 

but no image

No power, or mode dial is not set

Slide power on and set mode dial to [ ]

41

recorded

 

 

 

Shutter release button only

Press shutter release button all the way.

48

 

 

pressed halfway

 

 

 

SmartMedia memory card not

Format SmartMedia memory card.

33

 

formatted (initialized)

 

 

 

No space on SmartMedia

Erase unimportant files or replace

32, 94

 

memory card

SmartMedia memory card.

 

 

No space on internal memory

Erase unimportant files

94

 

SmartMedia memory card not

Replace SmartMedia memory card.

32

 

working (service life exceeded)

 

 

 

Card door open

Ensure that card door is securely closed.

32

 

Self-timer on

Press the self timer button to disengage

61

 

 

the self timer recording mode.

 

 

Flash is charging

Wait until flash LED ceases flashing.

48

 

SmartMedia memory card contact

Clean contact surface with soft dry cloth.

31

 

surface dirty

 

 

Cannot confirm

The image confirmation time is

Make the image confirmation time longer.

108

a shot picture

too short.

 

 

No image on

The LCD monitor is turned OFF.

Press the DISPLAY button to turn ON the

41, 109

the LCD

 

LCD monitor, or set [LCD Initialization] to

 

monitor

 

[ON].

 

 

The video I/O switch is set on

Set video I/O switch is set on [OUT].

77

 

[IN].

 

 

 

Either set the NTSC video

A video cable is connected when the

107

 

system or disconnect the video

video system is set to PAL.

 

 

cable.

 

 

Autofocus is on

Dirty lens

Clean lens with blower or soft dry cloth.

but camera not

Subject not in the center of the

Use focus lock

62

focusing

autofocus field

 

 

 

 

 

 

Subject difficult to focus

Use focus lock or switch to manual focus.

62, 63

 

 

 

 

5

Miscellaneous

121

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Ricoh RDC-5300 manual Troubleshooting, Power Source, Recording and Playback