Problem | Possible Cause and Remedy | |
|
| |
‘Scanning has failed. Restart | Scan error occurs. Turn the printer off and back on. If you still | |
your scanner and try again’ | have the same problem, restart your computer. | |
message appears on the |
| |
screen. |
| |
|
| |
‘The selected port is | Scan error occurred and the scanning has not been completed | |
currently being used. | properly. Reset your computer. | |
Restart your computer and |
| |
try again’ message appears |
| |
on the screen. |
| |
|
| |
‘The scanner driver is not | ||
installed or an operation | same the problem, file setting required for I/O may not be | |
environment is not set up | proper. Follow the instructions below : | |
properly. | 1. Start your Windows. | |
scanner driver and try | ||
again’ message appears on | 2. In Windows 95/98, select Run from Start menu. | |
the screen. | ||
Windows 3.x users should select Run from File menu | ||
| ||
| under Program Manager. | |
| 3. Type ‘sysedit’, then click OK. | |
| 4. Select SYSTEM.INI file, and set the file as shown below. | |
| [386 Enh] | |
| device=vecp.386 | |
| LPT1TurnAroundDelay = 50 | |
| 5. Restart your Windows. | |
|
| |
‘Port is disabled. Check if | I/O error occurs during scanning. Check for bad cable and | |
the port is properly | the cable connection. If you still have the same message, open | |
connected, or power is on. | the System.ini file in the Windows directory as described | |
Then restart your computer’ | above, and increase time as much as required in increments | |
message appears on the | of 10. | |
screen. |
| |
|
|
5.6 Troubleshooting
