Samsung SF-5100P manual PC-fax Problems

PC-fax Problems

Problem	Possible Cause and Remedy
After receiving a PC-fax	Make sure that “Automatically answer for incoming calls
data, it is not printed	after (rings)” or “Enable manual receiving” options are
immediately.	enabled. These options should be disabled to print data.
	To check for the option status, right-click the SmarThru
	engine icon in the right corner of the taskbar, then select
	configuration from the pop-up menu. In the SmarThru
	configuration dialogue box, select fax gate, then options, and
	check the options in the fax gate properties dialogue box.
PC-fax does not work.	• Make sure that the fax service option is enabled. Right-click
	the SmarThru engine icon in the right corner of the taskbar,
	then select configuration from the pop-up menu. In the
	SmarThru configuration dialogue box, select services, then
	options, and enable fax gate.
	• The fax modem setup is not made properly. To configure
	the fax modem, right-click the SmarThru engine icon in the
	taskbar, and select configuration from the pop-up menu. In
	the SmarThru configuration dialogue box, select fax gate,
	then options, and specify the fax gate options.
	• Change the modem port not to conflict with other devices.
	In Win 3.x/95/98, the modem port is set to COM3 or
	COM4, and Win NT 4.0 is COM8.
	• PC-fax is not working while the MFP is running for print
	jobs. Retry when the current printing is finished.

5.8 Troubleshooting