Samsung SF-5100P manual Problem Possible cause and remedy

Problem	Possible cause and remedy
The paper is not fed into	• Paper has not been inserted correctly. Remove and reinsert
the printer.	the paper correctly (refer to ‘Loading Paper’ on page 2.2).
	• There is too much paper in the automatic paper feeder.
	Remove some of the paper from the automatic paper feeder.
Half of the page is blank.	• The page layout is too complex. Simplify the page layout and
	remove any unnecessary graphics from the document if
	possible.
	• The page orientation setting may be incorrect. Change the
	page orientation in the printer properties dialogue box.
	• The paper size and the software paper size settings do not
	match. Insert the correct paper into the printer or change the
	software paper size settings.
	• Scaling may be set to less than 100%. Change the scaling
	setting in the printer properties dialogue box.
	• The printer cable specifications may be incorrect. Use or
	replace the cable with an IEEE-1284 rated cable.
The printer prints the	• The printer cable might not be connected properly. Check the
wrong data, or it prints	printer cable connection.
incorrect characters.	• There may be a problem with the printer driver software. Exit
	Windows and reboot the computer. Turn the printer off and
	then back on again.
	• The printer cable specifications may be incorrect. Use or
	replace the cable with an IEEE-1284 rated cable.
The paper keeps jamming.	• There is too much paper in the automatic paper feeder.
	Remove some of the paper from the automatic paper feeder.
	(If printing onto transparencies, or labels, insert them one at a
	time in the manual feeder.)
	• The paper setting method may be incorrect. If printing onto
	envelopes, insert the envelopes so that there is a gap of
	approximately 1 mm (1/32”) between the left and right edge
	of the envelopes at the paper guide.

5.2 Troubleshooting