TROUBLESHOOTING

Problem

Cause and solution

Page

 

 

 

 

If scanning is not possible, shut down your computer,

 

 

turn off the machine’s power switch, and unplug the

 

 

machine’s power cord. Next, start your computer, restore

–

 

power to the machine, and try scanning again. If scanning

 

 

is still not possible, check the following items.

 

 

 

 

 

Your application is not TWAIN/WIA compliant.

–

 

→ If your application is not TWAIN/WIA compliant, scanning will not

 

be possible. Make sure your application is TWAIN/WIA compliant.

 

 

 

 

 

You have not selected the scanner driver of the machine

 

Unable to scan the image.

in your application.

–

→ Make sure that the machine’s scanner driver is selected in your

 

 

TWAIN/WIA-compliant application.

 

 

 

 

 

You have not specified all scanning preferences

 

 

appropriately.

 

 

→ Scanning a large area at high resolution results in a large amount

–

 

of data and extended scanning times. The scanning preferences

 

 

 

should be set appropriately for type of original to be scanned, i.e.,

 

 

Text, Text/Graphics, Photograph.

 

 

 

 

 

There is not enough machine memory.

–

 

→ The scan resolution will vary depending on the scanning area and

 

how much memory in the machine is free.

 

 

 

 

 

Your computer does not meet the system requirements

 

Scanner transfer speed is slow.

for the USB 2.0 interface (Hi-Speed mode).

10

→ See "System requirements for USB 2.0 (Hi-Speed mode)" to

 

 

 

configure your system as required.

 

 

 

 

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Sharp MX-M232D, MX-M182D, MX-M202D manual There is not enough machine memory
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