Downloading a Support File | Sun Microsystems 5602 manual

0	4 – Managing Switches
	4 – Managing Switches
	Downloading a Support File

4.12

Downloading a Support File

The Download Support File menu option assembles all log files and switch memory data into a core dump file (dump_support.tgz). This file can be sent to technical support personnel for troubleshooting switch problems. The menu option is not accessible (displayed) for switches that don't support the download support file function.

To create a support file, do the following:

1.On the faceplate display, open the Switch menu, and select Download Support File.

2.In the Download Support File dialog, click the Browse button to define a location for the support file or type the path in the text field.

3.Click the Start button to begin the process of creating and downloading the support file to your workstation. Observe the status in the Status area.

4.After the support file is saved to your workstation, click the Close button to close the Download Support File dialog.

4.13

Upgrading the Switch Using License Keys

A (port) license key is a password that you can purchase from your switch distributor or authorized reseller to upgrade your switch. The port license keys vary according to the features you purchase. A port license key enables you to:

Upgrade the switch to a 12-, 16-, or 20-port switch. The switch can come from the factory as an 8-, 12-, 16-, or 20-port switch enabling ports 0-7, 0-11, 0-15, or 0-20 respectively.

Upgrade the switch to enable 4-Gbps port speed support.

Note: Upgrading a switch using a port key license through an in-band switch is not recommended because traffic may be disrupted. However, SANsurfer Switch Manager does not prevent the user from doing so.

To upgrade a switch using a port license key, do the following:

1.Isolate the switch from the fabric.

2.Add a fabric with the IP address of the switch you want to upgrade.

3.Open the faceplate display for the switch you want to upgrade.

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Sun Microsystems 5602 manual Downloading a Support File, Upgrading the Switch Using License Keys

Contents

SANbox 5602 Switch Management User’s Guide Document Revision History SANbox 5602 Switch Management User’s Guide Table of Contents 11.6 Section Managing Fabrics12.1 12.2 5.2 5.14.1 3.1 Devices Data Window Switch Data Window Section Managing Switches 2.5 2.42.6 14.1 Section Managing Ports Appendix a Command Line Interface 106 Backing up and Restoring Switch Configurations109 112 Glossary Index Tables Port Threshold Alarm Configuration Dialog 134 Related Materials Intended AudienceJdom License Technical Support Training AvailabilityContact Information Introduction Technical Support 59097-01 a Using SANsurfer Switch Manager Workstation Requirements Installing the Management ApplicationWorkstation Requirements For a Windows platform SANsurfer Switch ManagerFor a Linux platform For a Solaris platform SANsurfer Management Suite SMS Installation for WindowsFor a Mac OS X platform Chglax.bat SMS Installation for Linux Chmod +x sansurferswitchmgrlinux5.02.xx.bin SMS Installation for Solaris Change directories to the package location Install the new SANsurfer Switch Manager packageLocate and execute the file sbmoversms.sh ‰ For Linux or Solaris enter the SANsurfer command Starting SANsurfer Switch Manager Initial Startup Dialog SANsurfer Switch Manager Window Exiting SANsurfer Switch Manager View file upon exit future SANsurfer Switch Manager sessions Uninstalling SANsurfer Switch Manager Installdirectory/UninstallData/SANsurferUninstaller SMS Uninstall Changing the Encryption Key for the Default Fabric View File Standalone Uninstall Saving and Opening Fabric View Files Setting SANsurfer Switch Manager Preferences Preferences Dialog SANsurfer Switch Manager Viewing Software Version and Copyright Information Using Online Help Topology Display SANsurfer Switch Manager User InterfaceFaceplate Display Topology Display Menu Menu Bars Shortcut Keys Faceplate Display Menu Tool Bar Buttons Tool Bar Fabric Tree Fabric Tree Graphic Window Working Status IndicatorData Window and Tabs Switch and Link Status Using the Topology Display Selecting Switches and Links Working with Switches and LinksArranging Switches in the Display Topology Data Windows Opening the Faceplate and Topology Display Popup Menus Port Views and Status Using the Faceplate Display Selecting Ports Working with PortsOpening the Faceplate Popup Menu Faceplate Data Windows Radius Servers Managing Fabrics Add Radius Server Adding a Radius Server Managing Fabrics Remove Radius Server Removing a Radius Server Edit Radius Server Information Editing Radius Server Information Modify Authentication Order Radius Server Information Modifying Authentication Order Radius Server Information Connection Security Securing a FabricFabric security consists of the following User Account Security Security Consistency Checklist Device Security Edit Security Dialog Edit Security Dialog Creating a Security Set Create Security Group Dialog Create Security Group Dialog Creating a Security Group Create a Security Group Member Dialog Create Security Group Member Dialog Creating a Security Group Member Editing the Security Configuration on a Switch Viewing Properties of a Security Set, Group, or Member Using the Security Config Dialog Activating a Security Set Archiving a Security Configuration to a FileDeactivating a Security Set Fabric Services Configured Security Data WindowActive Security Data Window Click the In-band Management Enable button Enabling Snmp ConfigurationEnabling In-band Management Tracking Fabric Firmware and Software Versions Exporting Version Snapshots to a File Viewing and Comparing Version Snapshots Adding a Fabric Managing the Fabric Database Opening a Fabric View File Removing a Fabric Saving a Fabric View File Deleting Switches and LinksRediscovering a Fabric Adding a New Switch to a Fabric Replacing a Failed Switch Fabric Status Displaying Fabric Information Switch Icon Description Topology Display Switch and Status Icons 11. Events Browser Displaying the Event Browser Description Icon Severity Levels 12. Filter Events Dialog Filtering the Event Browser Saving the Event Browser to a File Sorting the Event Browser Devices Data Window Entries Devices Data Window 13. Active Zone Set Data Window Active Zone Set Data Window Link Data Window SANsurfer Switch Manager enables you to do the followingWorking with Device Information and Nicknames Displaying Detailed Device Information Managing Device Port Nicknames Exporting Device Information to a FileCreating a Nickname Deleting a Nickname Editing a NicknameExporting Nicknames to a File Zoning a Fabric Importing a Nicknames FileZoning Concepts Soft Zones Zones Aliases Access Control List Hard ZonesZone Sets Zoning Database Managing the Zoning Database Using the Zoning WizardManaging the zoning database consists of the following 15. Edit Zoning Dialog Editing the Zoning Database Managing Fabrics Zoning a Fabric Edit Zoning Dialog Tool Bar Buttons and Icons Interop Auto Save Configuring the Zoning Database Discard Inactive Default VisibilitySaving the Zoning Database to a File Restoring the Zoning Database from a File Removing All Zoning Definitions Restoring the Default Zoning Database Creating a Zone Set Managing Zone Sets Copying a Zone to a Zone Set Activating and Deactivating a Zone Set Removing a Zone Set Removing a Zone from a Zone Set or from All Zone Sets Managing zones involves the following Managing Zones Creating a Zone in a Zone Set Adding Zone Members Removing a Zone Member Renaming a Zone or a Zone SetRemoving a Zone from a Zone Set Removing a Zone from All Zone Sets Managing Aliases Changing Zone TypesCreating an Alias Removing an Alias from All Zones Adding a Member to an Alias Merging Fabrics and Zoning Zone Merge Failure RecoveryZone Merge Failure Managing User Accounts Managing Switches Factory User Accounts Creating User Accounts User Account Administration Dialog Add Account Removing a User Account User Account Administration Dialog Remove Account User Account Administration Dialog Change Password Changing a User Account Password Modifying a User Account User Account Administration Dialog Modify Account 5shows the faceplate display for the SANbox 5602 switch Displaying Switch Information Switch Data Window Entries Switch Data Window Ratov Switch Data Window Entries Displaying Detailed Device Information on page 3-35for Port Information Data Window Port Statistics Data Window Configured Zonesets Data Window Configured Zonesets Data Window Port Threshold Alarm Configuration Dialog Configuring Port Threshold Alarms Event Paging a SwitchCount Sample Window Resetting a Switch Setting the Date/Time and Enabling NTP Client Type Description Switch Resets Using the Configuration Wizard Configuring a Switch Symbolic Name Switch Properties Switch Administrative States Switch Administrative States Fabric Device Management Interface Domain ID and Domain ID Lock In-band Management Broadcast Support Interop Mode for Zoning Advanced Switch Properties Timeout Values Timeout ValuesLegacy Port Address Format 11. System Services Dialog System Services Dialog Security Consistency Checklist Dialog 12. Network Properties Dialog Network Properties IP Configuration Parameters IP Configuration NTP Client Remote Logging 13. Snmp Properties Dialog Snmp Properties Snmp Configuration Parameters Snmp Configuration Snmp Trap Configuration Parameters Snmp Trap Configuration 14. Switch Stacks Managing Switch Stacks Managing Switches Managing Switch Stacks Select Source Dialog SyslogInformation Archiving a Switch 16. Restore Dialogs Full and Selective Restoring a Switch Managing Switches Restoring a Switch Factory Default Configuration Settings Restoring the Factory Default Configuration Factory Default Configuration Settings Downloading a Support File Upgrading the Switch Using License Keys 17. Features License Key Dialog Installing Firmware Managing Switches 19. Hardware Status LEDs Displaying Hardware Status Displaying Port Information Managing Ports Displaying Port Types Monitoring Port StatusPort Types Displaying Port Speeds Displaying Port Operational StatesPort Operational States Port Speeds Port Transceiver Media View Displaying Transceiver Media Status Port Statistics Data Window Entries LIP ALPD,ALPS Port Statistics Data Window Entries Port Information Data Window Entries Port Information Data Window Entries Port Properties Dialog Configuring Ports Port Administrative States Changing Port Administrative States Changing Port Speeds Stream Guard Changing Port Types Using the Extended Credits Wizard Changing Port Symbolic NameDevice Scan Designate Donor Ports Resetting a Port Port Loopback Test Dialog Testing Ports Managing Ports Fabric View Graphs Graphing Port Performance Starting SANsurfer Performance Viewer This section describes how to do the followingExiting SANsurfer Performance Viewer Save Default Performance View File Dialog Saving and Opening Performance View Files Changing the Default Performance View File Encryption Key Setting the Polling Frequency Setting SANsurfer Performance Viewer Preferences Displaying Graphs for a Stack Displaying Graphs for a Switch Customizing Graphs Arranging Graphs in the Display Managing Ports Rescaling a Selected Graph Setting Global Graph TypePrinting Graphs Saving Graph Statistics to a File Logging On to a Switch Command Line Interface User Accounts Working with Switch Configurations Modifying a Configuration Backing up and Restoring Switch Configurations Ftp ipaddress Command syntax is as follows CommandsCommand keyword keyword value Table A-1. Command-Line Completion Admin Session Commands Table A-2. Commands Listed by Authority Level Authority Admin CommandSyntax Keywords Syntax alias Alias Command Remove alias memberlist Members aliasRename aliasold aliasnew CIM Command Table A-3. CIM Listener Configuration Parameters CIMListener Command Enter Following is an example of the CIMListener Create command Table A-4. CIM Subscription Configuration Parameters CIMSubscription Command # cimsubscription create subscription1 Syntax config Config CommandKeywords activate configname Edit configname Manager Archive function are not compatible with the Config RestoreRestore command Save configname #ftp symbolicname or ipaddress user images Create Create CommandCertificate Support Command Line Interface Create Command Following is an example of the Create Certificate command Syntax date Date CommandKeywords MMDDhhmmCCYY Syntax feature Feature CommandAuthority Admin Command Line Interface Firmware Install Command Syntax group Group Command Table A-5. ISL Group Member Attributes Keywords add group Table A-6. Port Group Member Attributes Create group type Copy groupsource groupdestination Table A-8. Group Member Attributes Edit group member Remove group memberlist Members groupRename groupold groupnew Securitysets group ISL Following is an example of the Group Edit command Following is an example of the Group Members command Following is an example of the Group List command Syntax Hardreset Command Keywords command Help CommandSyntax help command keyword Authority None Authority None Syntax history History Command Hotreset Hotreset Command Image Command Ftp Ftp switchname Wait for the unpack to complete SANbox Manager admin # image install Following is an example of the Lip command Lip CommandReinitializes the specified loop port Lip portnumber Syntax passwd accountname Keywords accountname Passwd Command Syntax ping ipaddress Keywords ipaddress Ping Command Following is an example of the Ps command Ps CommandSyntax Examples Displays current system process information Closes the Telnet session Quit CommandSyntax quit, exit, or logout Config configname Reset Command Switch ServicesSecurity Snmp Values Table A-9. Switch Configuration Defaults Parameter Gbps/2-Gbps Port Gbps Port Defaults Table A-10. Port Configuration Defaults Table A-12. Zoning Configuration Defaults Table A-11. Port Threshold Alarm Configuration Defaults Table A-14. Radius Configuration Defaults Table A-13. Snmp Configuration Defaults Table A-15. Services Configuration Defaults Table A-17. Security Configuration Defaults Table A-16. System Configuration Defaults Keywords active Security Command MD5 History Following is an example of the Security Limits command Following is an example of the Security History command Following is an example of the Security List command Securityset Command Groups securityset Delete securitysetRemove securityset group Rename securitysetold securitysetnew Syntax set Set Command Switch state Setup optionPagebreak state Port option Set config Set Config CommandTable A-18. Set Config Port Parameters Port portnumber Command Line Interface Set Config Command Table A-18. Set Config Port Parameters Table A-19. Security Configuration Parameters Table A-20. Set Config Switch Parameters Table A-20. Set Config Switch Parameters Threshold Table A-21. Set Config Threshold Parameters Table A-22. Set Config Zoning Parameters Arbff Enter key to do so Configuring Port Number AdminState Following is an example of the Set Config Security command # set config switch Following is an example of the Set Config Switch command Following is an example of the Set Config Threshold command Following is an example of the Set Config Zoning command Set log Set Log CommandArchive Component filterlist Display filter Snmp Port portlist Level filterStart Stop Alarms are always logged and always displayed on the screen Set Port Command State state Set setup Set Setup CommandRadius Services Snmp System Configuration fields Command Line Interface Set Setup Command Table A-24. Switch Services Settings Table A-24. Switch Services Settings Table A-25. Snmp Configuration Settings Table A-26. System Configuration Settings Table A-26. System Configuration Settings Current value Following is an example of the Set Setup Services command Following is an example of the Set Setup Snmp command Setup system Following is an example of the Set Setup System command Keywords about Show Command Cimlistener listenername Alarm optionCimsubscription subscriptionname Fdmi portwwn Lsdb Log optionNs option Pagebreak Tbuf Table A-27. Show Port Parameters LIPF8ALPS Steering domainid Post log Whoami Table A-28. Switch Operational ParametersZoneset Active, List „ Zoning History, Limits, List Topology Displays the current time zone settingDisplays all connected devices Users Following is an example of the Show Fabric command Following is an example of the Show Domains commandFollowing is an example of the Show Fdmi command Following is an example of the Show NS local domain command Following is an example of the Show Fdmi WWN command Following is an example of the Show NS portID command Following is an example of the Show NS domainID commandFollowing is an example of the Show Interface command PL-XPL-VC-SG3-22 Following is an example of the Show Port command Following is an example of the Show Topology command Following is an example of the Show Switch command 104 59097-01 a Following is an example of the Show Version command Show config Show Config Command Following is an example of the Show Config Switch command Following is an example of the Show Config Zoning command Following is an example of the Show Config Threshold command None Show Log CommandShow log Keywords numberofevents Zoning Monitors zoning conflict events SettingsLevel Options Following is an example of the Show Log Options command Following is an example of the Show Log Level commandFollowing is an example of the Show Log command Show perf Show Perf CommandPortnumber Stop the display Following is an example of the Show Perf Byte command Following is an example of the Show Perf command Show setup Show Setup CommandMfg Following is an example of the Show Setup Radius command Following is an example of the Show Setup Snmp command Following is an example of the Show Setup System command Power from the switch Shutdown CommandShutdown Test Test CommandPort portnumber testtype Status Admin start Test port x online Examples The following is an example of the Uptime command Uptime CommandAuthority None Syntax uptime User User CommandAccounts Add Following is an example of the User Edit command Following is an example of the User Add command Following is an example of the User List command Following is an example of the User Delete command Following is an example of the Whoami command Whoami CommandWhoami Syntax zone Zone Command Remove zone memberlist Members zoneRename zoneold zonenew Type zone zonetype Following is an example of the Zone Members command Following is an example of the Zone Zonesets command Syntax zoneset Zoneset Command Following is an example of the Zoneset Zones command Following is an example of the Zoneset List commandRemove zoneset zonelist Rename zonesetold zonesetnew Opens a Zoning Edit session Zoning Command Limit Description Table A-29. Zoning Database Limits E1JBOD1 E2JBOD2 Following is an example of the Zoning Limits command Following is an example of the Zoning List command Administrative State Access Control List ZoneAlarm BootP Configured Zone Sets Class 3 ServiceDefault Visibility Fabric Management Switch Inter-Switch Link Input Power LEDMaintenance Button Maintenance Mode Small Form-Factor Pluggable Zoning DatabaseSoft Zone Target Index Index-2 59097-01 a 59097-01 a Index-3 Index-4 59097-01 a 59097-01 a Index-5 Index-6 59097-01 a 59097-01 a Index-7 Index-8 59097-01 a 59097-01 a Index-9 Index-10 59097-01 a