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TMC
EV4500
manual
User’s Guide, Please read before using telephone
Models:
EV4500
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Install
To restart the timer from zero
Line indicators
Warranty
Standard Configuration
Problem Solution
Resetting Procedure
Other Optional Accessories
Safety
Connect Power Cord
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User’s Guide
Please read before using telephone.
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Contents
User’s Guide
Please read before using telephone
Getting Started
Important Safety Instructions
Before you begin
Packing List
Important Notes for DSL users
Getting Started This page intentionally left blank
Music On Hold Adapter
Other Optional Accessories
External Paging Adapter
Door Intercom/Door Opener Adapter
Table of Contents
Intercom Operation
Memory Dialing
58-71
Answering System
Centrex Operation
Expanding the Epic System
Index
Additional Information
Location of Controls
Xii
Installing Your System Identify Your Existing Wiring System
Label the jacks at each location
If you are installing new wiring and jacks
If you have difficulty in identifying wall jacks
Standard Installation
Installing Your System Plan Your Installation
Stn
Installation Worksheet
Connect First Line Cord
Installing Your System Install Desk/Table Top Phones
Connect Second Line Cord
Install Batteries Optional
Connect Power Cord
Verify Proper Installation
Connect Handset
Connect Cords to Telephone
Installing Your System Install Wall Mounted Phones
Connect Cords to Wall
Reverse Handset Hook
Attach Telephone to Wall
Using Station Names
Installing Your System Verifying Proper Installation
Following must be done at each station
Setting Up Your System Setting Up Your System At a Glance
Following must be done at Station #11
To choose which line will be automatically selected
Setting Up Your System Setting Automatic Line Selection
To assign distinctive rings to one or more lines
Setting Up Your System Setting Distinctive Ringing
Turning toll restriction on/off at a particular telephone
Setting Up Your System Setting Up Toll Restriction
Worksheet
To set the restricted numbers at a particular telephone
To completely restrict specific lines at a telephone
Choices are L1 Normal factory setting
Enter
To set the allowed numbers at a particular telephone
Choices are Call PrivacyON factory setting Call PrivacyOFF
Setting Up Your System Setting System Call Privacy On/Off
To set system call privacy on/off At Station #11
To program
Choices are L2 Shared factory setting
L2 L2 AUX1
Page
Line indicators
Operating Your System Indicator Light Description
Intercom Indicator
LCD Station In-Use Indicators
To choose how each line will ring
Operating Your System
Operating Your System Adjusting Volume Levels
Operating Your System Making a Tone/Pulse Selection
Choices are Dial Tone factory setting Dial Pulse
To set your system to Tone or Pulse Dialing At Station #11
To make and answer calls using the speakerphone
To make and answer calls using the handset
Operating Your System Making and Answering a Call
To redial the last phone num- ber you dialed
Operating Your System Using Redial
To redial any of the last five phone numbers you dialed
To put an outside call on hold
Operating Your System Using Hold
Press Hold to place an outside Call on hold
To make a call on another line
To switch between lines
To answer a call ringing on another line
To conference two outside calls
Operating Your System Conferencing Calls
To conference another station while on an outside call
Press Transfer To send a call to Another station
To use one of eight personal rings
To use the transfer ring
To view numbers in the caller list
Operating Your System Using Caller ID
To see the caller ID informa- tion of an incoming call
To use call waiting caller ID
To delete numbers from the caller list
To dial a number in the caller list
Entering Area Codes into your Epic telephone
To access your voice mail mes- sages
Operating Your System Using Telephone Company Voice Mail
To use your MSG lamp to indi- cate voice mail messages
To turn off the MSG lamp
Operating Your System Using Flash
To turn mute on/off during a call
Operating Your System Using Mute
Operating Your System
To cancel Line Reserve
Operating Your System Using Line Reserve
To reserve a line that is cur- rently being used
To release call privacy during a call
Operating Your System Releasing Call Privacy
Operating Your System Using Toll Restriction
To restart the timer from zero
Operating Your System Using the Call Timer
To view the elapsed time dur- ing your call
To view the length of your pre- vious five calls
Usethe HEADSETbutton totoggle the headset on and off
To make and answer a call using the headset
Page
Directory Card
Memory Dialing Memory Features
To store a memory dial num- ber
Memory Dialing Using Memory Dial
To dial a memory dial number
To store a personal directory dial number
Memory Dialing Using Personal Directory Dial
To dial a personal directory number
To store a shared directory dial number At Station #11
Memory Dialing Using Shared Directory Dial
To dial a shared directory number
Storing a switchhook flash into memory
Memory Dialing Special Memory Features
Storing a hyphen into memory
Storing a dialing pause into memory
Storing a Caller ID number into memory
Storing one of the last five numbers dialed into memory
Predialing
Erasing numbers stored in memory
To intercom another station
Intercom Operation Making Intercom Calls
If your phone is set to Intercom Ring
Intercom Operation Answering Intercom Calls
If your phone is set to Intercom Voice
If your phone is set to Intercom Handsfree
To page another station
Intercom Operation Making Pages
To make an All
To answer a page directed to your station or an All
Intercom Operation Answering Pages
Blocking Pages at your telephone
To choose how your phone will respond to intercom calls
To make an off hook voice announcement
Intercom Operation Using Off Hook Voice Announce
To respond to an off hook voice announcement
Blocking off hook voice announcements at your telephone
Intercom Operation Monitoring a Room Using the Intercom
To Name a Station in Your Epic System At Station #11
Intercom Operation Naming Stations
Guide for Entering Names
Answering System
Setting Up and Operating Your Telephone’s Answering System
Answering System Overview
To turn your answering sys- tem on/off
Turning your Answering System On/Off
To record your OGM
Recording your OGM
Follow the instructions at left to record your OGM
Erasing your OGM
Reviewing your OGM
Changing your OGM
Listening to your Messages
Jump forward
Message auto save Using dialpad
Saving a message as new
To change playback speed
Changing Playback Speed
To erase a message
Erasing messages
To erase all messages
Use the Erase button to erase any or all of your messages
To set your telephone’s pickup delay
Setting your Telephone’s Pickup Delay
To record a memo or conver- sation
Recording a Memo or Conversation
Use the xbutton to record a memo or your con- versation
Recording a Memo
To screen your calls
Use the bbutton
To set Toll Saver on/off
Toll Saver feature can
Back Enter Next
To set New Message Beep On/Off
Setting New Message Beep On/Off
Auto Attendant Overview
Setting Up and Operating a Telephone as an Auto Attendant
Auto Attendant Sequence for Callers
To set your telephone as an Auto Attendant
Setting your Telephone as an Auto Attendant
To record your Auto Attendant Day, Night and Zero-Out OGMs
Recording your Auto Attendant Day, Night and Zero-Out OGMs
Choices are AA Day OGM AA Night OGM
To review an Auto Attendant OGM
Reviewing, Erasing or Changing an Auto Attendant OGM
Reviewing an Auto Attendant OGM
Erasing an Auto Attendant OGM
To set the Auto Attendant Pickup Delay
Setting the Auto Attendant Pickup Delay
Set the AA Delay to 0 for a quiet office
To set the Auto Attendant Day and Night Times
Setting the Auto Attendant Day and Night Times
To set more than one phone as an Auto Attendant
Setting More than One Phone as an Auto Attendant
Advanced Auto Attendant Features
Using Additional Auto Attendant OGMs
To record additional Auto Attendant OGMs
To set separate Auto Attendant OGMs for different lines
Setting Separate Auto Attendant OGMs for Different Lines
You may easily assign separate OGMs to different lines
To turn off the Auto Attendant on one or more lines
Turning the Auto Attendant Off on One or More Lines
To choose the Zero-Out Action
Choosing the Zero-Out Action
Answering System
Pressing # to Leave a Message at the Auto Attendant
To repeat an Auto Attendant OGM
Repeating an Auto Attendant OGM
To repeat the main menu
To set the Night Message On/Off by Line
Setting the Night Message On/Off by Line
To transfer direct to voice mail
Transferring Direct to Voice Mail
Caller Dials Auto Attendant Response
Summary of Auto Attendant Actions
Use the Remote Code to
Remote Operation
To connect with the answering system
Connecting with the Answering System
Expanding the Epic System
Standard Configuration
Private Lines
Auxiliary Lines
Important Note
To set up a private Centrex line at your telephone
Centrex Operation Using Centrex With Your Epic Telephone
To assign a distinctive ring to your Centrex line
To store a Centrex code into a memory location
To store the Centrex prefix
Centrex Operation Storing the Centrex Prefix
Choices are Centrex CSL OFF factory setting Centrex CSL on
To set up a telephone as a Centrex console
Choices are Ring Console no factory setting Ring Console YES
To set up a telephone to ring a Centrex console
Setting Centrex Transfer On/Off
Centrex Operation Using Centrex Auto Attendant
Choices are Centrex TrnfON
To store the Dial prefix
Centrex Operation Storing the Dial Prefix
Using standard telephones
Using other Epic intercom telephones
Using fax machines and computer modems
Data/fax jack is found on the right side of your Epic phone
Additional Information
External Feature Module set as an External Paging Adapter
External Feature Module set as a Music On Hold Adapter
To answer a door speaker over the intercom
To adjust the door intercom bell volume at your telephone
To unlock a magnetic door lock
Choices are Line ButSPEAKER factory setting Line ButHEADSET
Additional Information Locking Station Assignments
Choices are Station #NORMAL factory setting Station #LOCKED
To lock your telephone’s sta- tion assignment
Operation During a Power Failure
Additional Information Replacing Your Battery
Additional Information Adjusting Held Call Reminder
Additional Information Adjusting Auto Hold Drop Time
Additional Information Adjusting Flash Length
To erase all feature settings at a particular telephone
Additional Information Erasing All Feature Settings
To set your telephone’s loop voltage detector
Additional Information Setting the Loop Voltage Detector
Controlled by a wall switch
Additional Information Troubleshooting Guide
Problem may be caused by DSL microfilters. Note
Problem Solution
114
Resetting Procedure
Additional Information FCC Information
Automatic Dialers
What does your warranty cover?
Additional Information Warranty Information
How do you make a warranty claim?
For how long after the original purchase?
Limitations and Exclusions
32-33, 46-47 , 32-33
Index
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TMC Corporation
