Additional Information
Troubleshooting Guide (Continued)
Problem | Solution |
The telephone remains on | Make sure that the telephone lines are properly installed |
hold after the call is picked up | (See page 9). |
at another telephone. | Make sure that the Line Connection settings are set proper- |
| ly (See page 19). |
| If you are still having difficulty, resetting the telephone may |
| help (See Resetting Procedure at the end of this guide). |
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|
The line LED flashes when a | Make sure that the ringer is on (See page 22). |
call comes in, but the tele- | Adjust the ringer volume control (See page 23). |
phone does not ring. | Make sure that Do Not Disturb is not on (See page 37). |
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|
Some telephones do not ring. | If there are several |
| does not ring disconnect some of them. |
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|
The telephone does not oper- | Make sure that fresh batteries are installed in the telephone |
ate during a power outage. | (See page 106). |
|
|
The battery icon stays lit in the | Make sure that fresh batteries are installed in the telephone |
display. | (See page 106). |
You cannot hear the other | Adjust the volume control (See page 23). |
party. |
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|
You cannot join a telephone | The Call Privacy feature prevents another EPIC telephone |
call in progress. | from interrupting a call in progress. The person already on |
| the call may release the call privacy or conference you into |
| the call (See pages 29 and 39). |
| If you don’t want Call Privacy in your system, you can turn it |
| off (See page 18). |
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|
The telephone line status indi- | If this line is not connected to a telephone line, you must set |
cators stay lit, even though the | it as UNCONNECTED (See page 19). |
line is not in use. | If this line is connected to a telephone line, yet still stays lit, |
| then adjust the loop voltage detector setting (See page 111). |
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