TMC EV4500 manual Summary of Auto Attendant Actions, Caller Dials Auto Attendant Response

Answering System

Advanced Auto Attendant Features

Summary of Auto Attendant Actions

The following table summarizes the possible digits the caller might press during an Auto Attendant message, along with the associated Auto Attendant response.

Caller Dials	Auto Attendant Response		Notes
11-26	Auto Attendant will transfer the call		See	“Auto	Attendant
	to the corresponding extension.		Overview”, page 73.
0	The Auto Attendant will play the		See “Choosing the Zero-
	Zero-Out OGM, or perform what-		Out Action”, page 83.
	ever Zero-Out action you have set.
30-38	The Auto Attendant will ring all the		See “Using your System’s
	other extensions with the corre-		All Transfer Feature			with
	sponding distinctive ring.		the Auto Attendant”, page
			84.
#	The Auto Attendant will play its		See “Pressing “#” to Leave
	Ans OGM, then allow the caller to		a Message at the Auto
	to leave a message at the Auto		Attendant”, page 85.
	Attendant.
8 followed by 11-26	The Auto Attendant will transfer		See “Transferring Direct to
	the call directly into the voice mail		Voice Mail”, page 88.
	of the corresponding	extension,
	without first ringing the extension.
1-8	The Auto Attendant will play the		See “Using Additional Auto
	corresponding Auto	Attendant	Attendant OGMs”,			page
	OGM.		80.
9	The Auto Attendant will repeat the		See	“Repeating	an	Auto
	main menu.		Attendant OGM”, page 86.
Centrex extension num-	The Auto Attendant will do a		See	“Using Centrex Auto
ber (at least 3 digits in	switchhook flash, dial the corre-		Attendant”, page 98.
length)	sponding digits, and then hang up,
	in order to do a Centrex transfer.

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