
Answering System
Advanced Auto Attendant Features
Summary of Auto Attendant Actions
The following table summarizes the possible digits the caller might press during an Auto Attendant message, along with the associated Auto Attendant response.
Caller Dials | Auto Attendant Response | Notes |
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Auto Attendant will transfer the call | See | “Auto | Attendant | |||
| to the corresponding extension. | Overview”, page 73. |
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0 | The Auto Attendant will play the | See “Choosing the Zero- | ||||
| Out Action”, page 83. |
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| ever |
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The Auto Attendant will ring all the | See “Using your System’s | |||||
| other extensions with the corre- | All Transfer Feature | with | |||
| sponding distinctive ring. | the Auto Attendant”, page | ||||
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| 84. |
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# | The Auto Attendant will play its | See “Pressing “#” to Leave | ||||
| Ans OGM, then allow the caller to | a Message at the Auto | ||||
| to leave a message at the Auto | Attendant”, page 85. |
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| Attendant. |
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8 followed by | The Auto Attendant will transfer | See “Transferring Direct to | ||||
| the call directly into the voice mail | Voice Mail”, page 88. |
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| of the corresponding | extension, |
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| without first ringing the extension. |
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The Auto Attendant will play the | See “Using Additional Auto | |||||
| corresponding Auto | Attendant | Attendant OGMs”, | page | ||
| OGM. |
| 80. |
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9 | The Auto Attendant will repeat the | See | “Repeating | an | Auto | |
| main menu. |
| Attendant OGM”, page 86. | |||
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Centrex extension num- | The Auto Attendant will do a | See | “Using Centrex Auto | |||
ber (at least 3 digits in | switchhook flash, dial the corre- | Attendant”, page 98. |
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length) | sponding digits, and then hang up, |
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| in order to do a Centrex transfer. |
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89