Answering System

Advanced Auto Attendant Features

Summary of Auto Attendant Actions

The following table summarizes the possible digits the caller might press during an Auto Attendant message, along with the associated Auto Attendant response.

Caller Dials

Auto Attendant Response

Notes

 

 

11-26

Auto Attendant will transfer the call

See

“Auto

Attendant

 

to the corresponding extension.

Overview”, page 73.

 

 

 

 

0

The Auto Attendant will play the

See “Choosing the Zero-

 

Zero-Out OGM, or perform what-

Out Action”, page 83.

 

 

ever Zero-Out action you have set.

 

 

 

 

 

 

 

30-38

The Auto Attendant will ring all the

See “Using your System’s

 

other extensions with the corre-

All Transfer Feature

with

 

sponding distinctive ring.

the Auto Attendant”, page

 

 

 

84.

 

 

 

 

 

 

#

The Auto Attendant will play its

See “Pressing “#” to Leave

 

Ans OGM, then allow the caller to

a Message at the Auto

 

to leave a message at the Auto

Attendant”, page 85.

 

 

Attendant.

 

 

 

 

 

 

 

 

8 followed by 11-26

The Auto Attendant will transfer

See “Transferring Direct to

 

the call directly into the voice mail

Voice Mail”, page 88.

 

 

of the corresponding

extension,

 

 

 

 

 

without first ringing the extension.

 

 

 

 

 

 

 

1-8

The Auto Attendant will play the

See “Using Additional Auto

 

corresponding Auto

Attendant

Attendant OGMs”,

page

 

OGM.

 

80.

 

 

 

 

 

 

 

 

 

9

The Auto Attendant will repeat the

See

“Repeating

an

Auto

 

main menu.

 

Attendant OGM”, page 86.

 

 

 

 

Centrex extension num-

The Auto Attendant will do a

See

“Using Centrex Auto

ber (at least 3 digits in

switchhook flash, dial the corre-

Attendant”, page 98.

 

length)

sponding digits, and then hang up,

 

 

 

 

 

in order to do a Centrex transfer.

 

 

 

 

 

 

 

 

 

 

 

89

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TMC EV4500 manual Summary of Auto Attendant Actions, Caller Dials Auto Attendant Response