Contents

Index

 

98

The pen side switch does not

Be sure you are using only a compatible Wacom pen, such as the pen

work.

that shipped with Intuos5 or a Wacom accessory tool specified for use

 

with Intuos5. Other pens may not function properly on the tablet.

 

Be sure to press the side switch when the pen tip is within 10 mm

 

(0.4 inch) of the tablet active area. Do this without pressing down on

 

the pen tip.

 

In the Wacom Tablet control panel, verify that the side switch is set to

 

the function you are expecting to occur for the application and tool you

 

are using.

 

Check also the SIDE SWITCH MODE. If CLICK & TAP is selected, you will

 

need to first press the side switch while touching the pen tip to the

 

tablet surface in order to perform a click function. See advanced

 

options.

 

A tablet status LED should brighten when you press the side switch.

 

If not, you may have defective hardware. See testing your tablet.

 

 

The screen cursor “jumps”

Do not place an Intuos5 tool on the tablet when it is not in use, or when

back.

you are using another pointing device. Leaving your tool on the tablet

 

may interfere with screen cursor positioning when using other input

 

devices.

 

 

Cannot move the cursor

Open the Wacom Tablet control panel and go to the MAPPING tab.

where you want to on the

Verify that PEN MODE is selected and that the SCREEN AREA is set to

screen, or the line you are

FULL for the selected tool and application. If this does not help, click on

drawing does not line up with

the DEFAULT button to reestablish tablet to screen mapping. If you are

the location of the pointer in

still having difficulty, remove the tablet preferences (see Windows-

paint applications.

specific problems or Mac-specific problems).

 

Confirm whether the pen does (or does not) function. See testing the

 

tablet controls and tools.

 

 

When using the pen to operate

The Touch Ring is designed to be used with your finger, and does not

the Touch Ring, the Touch

work with the pen tip.

Ring does not work well.

 

When using Intuos5 on a multiple monitor system, you cannot use the pen to control the other monitor(s).

Cycle pen control for Intuos5 between your displays by pressing an ExpressKey or pen button that is set to DISPLAY TOGGLE.

Verify that the SCREEN AREA in the MAPPING tab is set to FULL.

You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen button to MODE TOGGLE....

Then use the button to toggle between PEN MODE and MOUSE MODE.

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Wacom PTK-450, PTH-850, PTK-650, PTH-450, PTH-650 user manual Specific problems or Mac-specific problems