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You suspect the tablet | Use the Wacom Tablet Utility to work with your preferences. Close any | |||
preferences may be | open applications. Open the main APPLICATIONS folder. Then open the | |||
corrupted, or want to make | WACOM TABLET folder and run the WACOM TABLET UTILITY. | |||
certain that all settings are at | • | It is a good idea to first back up your tablet preferences. In the | ||
their factory defaults. | ||||
| Wacom Tablet Utility, select CURRENT USER or ALL USERS. Then click | |||
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| BACKUP... and follow the prompts. | ||
| • | Then, delete the tablet preferences as follows: | ||
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| Single user. When the utility starts, select CURRENT USER and click | ||
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| REMOVE. Log out, then log back in. When the tablet driver loads it | ||
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| will create a new preferences file with the factory defaults. | ||
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| Multiple users. When the utility starts, select ALL USERS and click | ||
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| REMOVE. Log out, then log back in. When the tablet driver loads it | ||
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| will create new preferences files with the factory defaults. | ||
| You can quickly restore tablet preferences that have been backed up | |||
| for the CURRENT USER or ALL USERS by clicking RESTORE... within the | |||
| utility. |
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| Note: Do not manually remove the WACOM TABLET.PREFPANE file from | |||
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| the main LIBRARY PREFERENCEPANES folder. This file is only to be | |
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| removed when uninstalling the Wacom software driver, and then | |
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| only when using the Wacom Tablet Utility. | |
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Ink does not work correctly | There may be a problem with the Ink preferences. Remove the | |||
with Intuos5. | damaged preference files as follows. They will be | |||
| enable handwriting recognition. | |||
| 1. | Open SYSTEM PREFERENCES, choose SHOW ALL and select INK. | ||
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| Then turn off handwriting recognition. | ||
| 2. | From the GO menu, choose your HOME. Open the LIBRARY and | ||
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| PREFERENCES folders. Remove the following preferences: | ||
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| • | COM.APPLE.INK.FRAMEWORK.PLIST | |
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| • | COM.APPLE.INK.INKPAD.PLIST | |
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| • COM.APPLE.INK.INKPAD.SKETCH | ||
| 3. | Go back to SYSTEM PREFERENCES and INK, and then enable | ||
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| handwriting recognition. | ||
| 4. | Test the Ink function using your Wacom tablet and pen. | ||
If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a
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