Zhone Technologies 600, 800, 900 MCC Card ACS-MCC Card Troubleshooting

Server Cards 3-17

MCC Card ACS-MCC Card Troubleshooting

6. Verify the configuration settings for the affected MCC port. Be sure the port is

connected to the proper WAN card and p ort, that the corr ect FORMAT is selected and

that the appropriate IP address (IPADDR) and NETMASK have been entered. If these

assignments appear correct, go back to the CPU TCP/IP menu and ping the address of

the remote device connected to that MCC port. If this is not successful, ping back

toward the MCC card from the remote device. P ressing N from the MCC card Port

screen will display the Network Statistic reg isters for the port. Analyze the informat ion

to help determine the cause of the failure. T he problem may be either in the network

between the MCC port and the remote device, or incorrect IP addressing/configura tion

of the remote device.

7. If the MCC card is determined to be faulty, re place it and retu rn the faulty u nit for repair

to the location specified by your distributor.

Contents

Main Page Product Description Server Cards Using this Server Card Reference Guide Page Contents Chapter 1 ADPCM Card Chapter 2 ACS-FRS Card Chapter 3 ACS-MCC Card Chapter 4 ACS-ATM Card Chapter 5 ISDN-PRI Card Chapter 6 PRI-BRI Card Chapter 7 IMUX Card Chapter 8 IPR Card Page Figures Page Page Page Tables Tables Tables ADPCM Card Introduction Chapter 1 ADPCM Card 1.1 Introduction 1.2 ADPCM Card Descriptions 1.2.1 ADPCM 64 Card Description (887160) ADPCM Card Descriptions ADPCM Card Table 1-1. ADPCM Compression Rates 1.2.1.1 Card Jumper/Switch Settings 1.2.1.2 Installing the ADPCM Card ADPCM Card ADPCM Card User Screens and Settings 1.3 ADPCM Card User Screens and Settings 1.3.1 ADPCM Card Main Screen Figure 1-1. Typical ADPCM Card Main Screen ADPCM Card User Screens and Settings ADPCM Card Table 1-2. ADPCM Card Main Screen Actions Table 1-3. ADPCM Card Setting Options and Defaults ADPCM Card ADPCM Card User Screens and Settings USER WAN/SERV ADPCM W/S ADPCM TS ADPCM Card User Screens and Settings ADPCM Card RATE SIG MODE CODING ADPCM Card ADPCM Card Error Messages 1.4 ADPCM Card Error Messages 1.5 ADPCM Card Troubleshooting 1-8 Server Cards ADPCM Server Card Specifications ADPCM Card 1.6 ADPCM Server Card Specifications ADPCM Card (887160) Standards Compatibility FRS Card Introduction Chapter 2 FRS Card 2.1 Introduction 2.2 ACS-FRS Card Descriptions 2.2.1 ACS-FRS Card Description (881160) 2.2.1.1 Card Jumpers/Switch Settings 2.2.2 ACS-FRS Firmware Features (62220) 2.3 ACS-FRS Card User Screens and Settings 2.3.1 ACS-FRS Card Main Screen Figure 2-1.Typical ACS-FRS Card Main Screen (ports C1 to C4) Figure 2-2.Typical ACS-FRS Card Main Screen (numbered ports) Table 2-1. ACS-FRS Card Main Screen Actions Table 2-2. ACS-FRS Card Main Screen Option Settings and Defaults Page DCE PARAM DTE PARAM ASYNC CONG THRS 2.3.2 Frame Relay Endpoints Screen Figure 2-3.Typical Frame Relay Endpoints Screen Table 2-3. Frame Relay Endpoints Screen Actions NAME PORT DLCI BC(Kb) Page 2.3.3 FRS Circuits Screen Figure 2-4.Typical Circuits Screen Server Cards 2-13 Table 2-4. FRS Circuits Screen Actions IAD #1 IAD #2 Router 24/48V Figure 2-5.Typical FRS Endpoint Circuit ENDP A ENDP B ALT A ALT B SWCH A SWCH B Page 2.3.4 FRS Circuit Performance Data Screen Page Page 2.3.5 Circuit Congestion Data Screen Figure 2-7. Typical Circuit Congestion Data Screen Page Page 2.3.6 Port Performance Data Screen Page 2.3.7 LMI Data Screen Page Page 2.3.8 Global Setup Screen Page FRS Card ACS-FRS Card Error Messages 2.4 ACS-FRS Card Error Messages 2.5 ACS-FRS Card Troubleshooting Page Server Cards 2-31 FRS Card ACS-FRS Server Card Specifications 2.6 ACS-FRS Server Card Specifications ACS-FRS Card (Model 881160) Page MCC Card Introduction Chapter 3 MCC Card 3.1 Introduction 3.2 ACS-MCC Card Descriptions 3.2.1 ACS-MCC Card Description (881360) ACS-MCC Card Descriptions MCC Card Figure 3-1.Typical MCC Application 3.2.1.1 Jumper/Switch Settings 3.2.1.2 Installing the Card 3.3 ACS-MCC Card User Screens and Settings 3.3.1 ACS-MCC Card Main Screen (Ethernet Port Configuration) Figure 3-2. Typical ACS-MCC Card Main Screen Table 3-1. Main Screen Actions Table 3-2. Main Screen Option Settings and Defaults IPADDR Page FMT-SUB IF-TYPE 3.3.1.1 C-Port and Numbered Port Configuration (1.1 Version Only) Figure 3-3. Typical C-Port Screen Figure 3-4. Typical Numbered Port Screen Table 3-3. Port Assignment Screen Actions Table 3-4. Port Screen Option Settings and Defaults IP ADDR NETMASK FORMAT RIP SH WEIGHT 3.4 Network Port Statistics Screen Network Port Statistics Screen MCC Card 3.4.1 MCC Protocol Stack Data Screen Network Port Statistics Screen MCC Card Page ACS-MCC Card Error Messages MCC Card 3.5 ACS-MCC Card Error Messages 3.6 ACS-MCC Card Troubleshooting MCC Card ACS-MCC Card Troubleshooting Page ATM Card Introduction Chapter 4 ATM Card 4.1 Introduction 4.2 ACS-ATM Card Descriptions 4.2.1 ACS-ATM Card Description (882060) ACS-ATM Card Descriptions ATM Card 4.2.1.1 Card Jumpers/Switch Settings 4.2.1.2 Installing the Card 4.3 ACS-ATM Card User Screens and Settings 4.3.1 ACS-ATM Card Main Screen Figure 4-1. Typical ACS-ATM Card Main Screen (DS3) Table 4-1. ACS-ATM Card Main Screen Actions (DS3) Table 4-2. ACS-ATM Card Main Screen Options and Defaults (DS3) STATE (DS3) FORMAT (DS3) CELL FRM (DS3) LB CFG (DS3) LB GEN (DS3) LB DET (DS3) TX CLKSRC (DS3) TX-RX SCRAM (DS3) 4.3.2 User Network Interface Screen (UNI) Table 4-3. UNI Screen Actions Table 4-4. UNI Screen Options and Defaults Page Page Page 4.3.3 UNI Performance Data Screen (Supports 3.0 only) Figure 4-3. Typical UNI Performance Data Screen Page 4.3.4 UNI VBR Performance Data Screen (Unstructured) Page 4.3.5 CES Performance Data Screen Figure 4-5. Typical CES Performance Data Screen Table 4-7. CES Performance Data Screen Actions Page 4.3.6 Variable Bit Rate (VBR) Configuration Screen Figure 4-6. Typical VBR Configuration Screen Table 4-8. VBR Configuration Screen Actions Table 4-9. VBR Configuration Screen Options and Defaults Page MID TAG PEAK (Kbps) MEAN (Kbps) MBS (Bytes) 4.3.7 VBR Port Performance Data Screen Figure 4-7. Typical VBR Port Performance Data Screen (ATM) Page Page 4.3.8 Constant Bit Rate (CBR) Configuration (Structured) Screen Table 4-11. CBR Configuration Screen Actions Table 4-12. CBR Configuration Screen Options and Defaults Page Page 4.3.9 CBR Port Performance Data Screen TXCELL Page 4.3.10 DS3 Performance Data Screen Table 4-14. DS3 Performance Data Screen Actions PES PSE CES CSE Page Page ACS-ATM Card Error Messages ATM Card 4.4 ACS-ATM Card Error Messages 4.5 ACS-ATM Card Troubleshooting Server Cards 4-35 ATM Card ATM Server Card Specifications 4.6 ATM Server Card Specifications ATM Card (Model 882060) Standards Compatibility Page Chapter 5 ISDN-PRI Card 5.1 Introduction 5.1.1 Definitions 5.1.1.1 Timeslot 5.1.1.2 DS0 5.1.1.3 B Channel 5.1.1.4 D Channel 5.1.1.5 Facility 5.1.1.6 Interface 5.1.1.7 NFAS (Non-Facility Associated Signaling) 5.1.2 Selecting D Channels, B Channels, and DS0s 1 Facility With 23B+D7 Facilities With 24B Each 5-4 Server Cards 12 DS-0s 6B+D Figure 5-2. DS0s and B Channels on the Same Facility T1 With: 1 D Channel 6 B Channels 12 DS-0s 5 Unused Timeslots Server Cards 5-5 ISDN PBX Figure 5-3. ISDN-PRI Links to Two Carriers from an ISDN PBX 5.1.2.1 Network and User Side Protocols Carrier A ISDN Switch Carrier B Page Server Cards 5-7 ISDN PBX 3 4 5.1.3 Call Routing 5.1.3.1 Calls Originating from an HSU Port Carrier A ISDN Switch Carrier B ISDN Switch Network SideNetwork Side T 5A 250V IEC Fuse 5A SB 250V UL/CSA 5.1.3.2 Calls Destined to an HSU Port 5.1.3.3 Calls Originating from a D Channel 5.1.4 ISDN Trunks 5.1.5 Local Routing 5-10 Server Cards ISDN PBX #2 HSU#1 HSU#2 HSU#3 Figure 5-6. Call Routing Carrier A ISDN Switch Carrier B ISDN Switch 700-xxx-xxxx ISDN PBX #1 xxx-xxx-xxxx 5.2 ISDN-PRI Card Description 5.2.1 ISDN-PRI Card Description (884060) 5.2.1.1 Card Jumpers/Switch Settings 5.2.1.2 Installing the Card 5.3 ISDN-PRI Card User Screens and Settings 5.3.1 ISDN-PRI Card Main Screen 5.3.2 Main Screen Parameters PAGE CREF Table 5-1. Call Status Screen CALLING # 5.3.3 D Channel Configuration Screen Figure 5-8. D Channel Configuration Screen Table 5-3. Options and Defaults CAUTION! Page Table 5-4. ISDN-PRI Screen Menu of Actions 5.3.4 Configuring ISDN Features 5.3.5 Assigning Interface Identifications 5.3.6 Assigning B Channels Page 5.3.7 Assigning B Channels to One D Channel Page 5.3.8 Assignments for Two or More D Channels Figure 5-13. Assigning B Channels Page 5.3.9 B Channel Status Screen Table 5-5. Status Screen Menu of Actions 5.3.10 Assigning ISDN Trunks Screen Figure 5-16. Assigned Trunk Screen 5.3.11 Routing ISDN Trunks Screen Figure 5-17. Add Trunk Route Screen Page 5.3.12 Assignment of Services Screen Figure 5-19. Assigning Services Screen 5.3.13 Routing of Incoming Calls Screen Figure 5-20. Routing Numbers Screen 5.3.14 Special Numbers Screen Figure 5-21. Special Numbers Screen 5.3.15 Performance Monitoring Screen Page 5.3.16 Remote Login Using the D Channel 5.3.17 Initiate Remote Login Screen ISDN-PRI Card Error Messages ISDN-PRI Card 5.4 ISDN-PRI Card Error Messages 5.5 ISDN-PRI Card Troubleshooting ISDN-PRI Card ISDN-PRI Card Troubleshooting Page Chapter 6 ACS-PRI/BRI Card 6.1 Introduction 6.1.1 Definitions 6.1.1.1 Timeslot 6.1.1.2 DS0 6.1.1.3 B Channel 6.1.1.4 D Channel 6.1.1.5 Facility 6.1.1.6 Interface 6.1.1.7 NFAS (Non-Facility Associated Signaling) 6.1.2 Selecting D Channels, B Channels, and DS0s 1 Facility With 23B+D7 Facilities With 24B Each 6-4 Server Cards 12 DS-0s 6B+D Figure 6-2. DS0s and B Channels on the Same Facility T1 With: 1 D Channel 6 B Channels 12 DS-0s 5 Unused Timeslots Server Cards 6-5 ISDN PBX Figure 6-3. ACS-PRI/BRI Links to Two Carriers from an ISDN PBX Carrier A ISDN Switch Carrier B 6.1.3 Network and User Side Protocols Figure 6-4. ACS-PRI/BRI Links to Two Carriers Server Cards 6-7 ISDN PBX IAD Figure 6-5. Network and User Side Protocols Carrier A ISDN Switch Carrier B ISDN Switch Network SideNetwork Side 6.1.4 Call Routing 6.1.4.1 Calls Originating from an HSU Port 6.1.4.2 Calls Destined to an HSU Port 6.1.4.3 Calls Originating from a D Channel 6.1.5 ISDN Trunks 6.1.6 Local Routing 6-10 Server Cards ISDN PBX #2 HSU#1 HSU#2 HSU#3 Figure 6-6. Call Routing Carrier A ISDN Switch Carrier B ISDN Switch 700-xxx-xxxx ISDN PBX #1 xxx-xxx-xxxx 6.1.7 Call Profiles 6.2 ACS-PRI/BRI Card Description 6.2.1 ACS-PRI/BRI Card Description (881162) 6.3 ACS-PRI/BRI Card User Screens and Settings 6.3.1 ACS-PRI/BRI Card Main Screen ACS-PRI/BRI Card User Screens and Settings ACS-PRI/BRI Card CREF Table 6-1. Call Status Screen CALLING # Page 6.3.2 D Channel Configuration Screen Table 6-3. Options and Defaults ACS-PRI/BRI Card User Screens and Settings ACS-PRI/BRI Card CAUTION! RATE SIDE SW. TYPE DATA INV Table 6-4. ACS-PRI/BRI Screen Menu of Actions 6.4 Configuring ISDN Features 6.4.1 Assigning Interface Identifications Figure 6-9.Interface Identification Screen 6.4.2 Assigning B Channels 6.4.3 Assigning B Channels to One D Channel Figure 6-11. Assigned Bmap Screen Page 6.4.4 Assignments for Two or More D Channels Figure 6-13. Assigning B Channels Page 6.4.5 B Channel Status Figure 6-15. Status Screen Table 6-5. Status Screen Menu of Actions 6.4.6 Assigning ISDN Trunks Figure 6-16. Assigned Trunk Screen 6.4.7 Routing ISDN Trunks Figure 6-17. Add Trunk Route Screen Figure 6-18. Add Trunk Route Screen 6.4.8 Assignment of Services Page 6.4.9 Routing of Incoming Calls Figure 6-20. Routing Numbers Screen 6.4.10 Special Numbers Figure 6-21. Special Numbers Screen 6.4.11 Performance Monitoring Figure 6-22. Performance Monitoring Screen Page ERPKT 6.4.12 Remote Login Using the D Channel Figure 6-23. CPU Card Screen 6.4.13 Initiate Remote Login 6.4.14 Terminate the Session ACS-PRI/BRI Card ACS-PRI/BRI Card Error Messages 6.5 ACS-PRI/BRI Card Error Messages 6.6 ACS-PRI/BRI Card Troubleshooting ACS-PRI/BRI Card Troubleshooting ACS-PRI/BRI Card IMUX Card Introduction Chapter 7 IMUX Card Figure 7-1.Typical IMUX Application 7.1 Introduction 7.2 Inverse Multiplexer (IMUX) Card Settings Page BONDING MODE LAST DISC. Table 7-2. The IMUX Card Configure Screen of Actions 7.2.3 Configuration Screen LB STATE Table 7-4. The IMUX Card Configure Screen of Actions Figure 7-4. The HSU Card Dial Screen 7.2.4 IMUX Call Setup Table 7-5. The HSU Card Dial Screen Settings and Options PRIMARY # HUNT GROUP # AUTO ANSWER ANSWER TIMEOUT DIAL TRIGGER ESCAPE CHARACTER IMUX PRIMARY # IMUX HUNT # IMUX ADD # 7.2.5 HSU Call Profile Screen Figure 7-5. HSU Card Call Profile Screen Table 7-7. Settings for HSU Card Call Profile Parameters Parameter User Options Default DCHAN CALLED # TYPE CALLED # PLAN CHANNEL RATE RATE MULTIPLIER IMUX CALL SERVICE CALLING# CALLING# TYPE CALLING# PLAN PRESENT.INDCTR SCREEN. INDCTR BCAST. PHONES 7.2.6 Inverse Multiplexer - IMUX Table 7-9. IMUX Call Screen Settings Options and Defaults BONDING MODE TXDELAY TIMER TXINIT TIMER TXADD01 TIMER Page IMUX Card IMUX Card Error Messages 7.3 IMUX Card Error Messages 7.4 IMUX Card Troubleshooting Page IPR Card Introduction Chapter 8 IPR Card 8.1 Introduction 8.2 IPR Card Descriptions 8.2.1 IPR 10B2 and 10BT Cards Description (883060/883160) IPR Card Descriptions IPR Card 8.2.2 Installing the IPR Cards Server Cards 8-3 IPR Card Frame Relay Network IAD w/IPR-3 24/48V 8.3 Frame Relay Network Figure 8-1. IPR Card Connected to IP LANs through Frame Relay Network 8.3.1 IPR Connecting IP LANs 5A Frame Relay PVC between IPR-1 and IPR-3 Frame Relay Network IPR Card Internet Router 24/48V 8.3.1.1 IPR to the Internet Figure 8-2. IPR Card Routed to the Internet through Frame Relay Network IPR Card Frame Relay Network 199.1.1.1 199.1.1.2 199.1.1.3 199.1.1.4 Frame Relay 8.3.1.2 IPR 8.4 IPR WAN Routing Figure 8-4. Hub-and-Spoke Topology 8.4.1 Hub-and-Spoke IPR Card Fully Meshed vs. Partially Meshed 8.5 Fully Meshed vs. Partially Meshed Figure 8-5. Fully Meshed Frame Relay Network with Full Connectivity 8.5.1 Fully Meshed Frame Relay Network 8.5.2 Partially Meshed Frame Relay Network (Same IP Network) IPR Card Fully Meshed vs. Partially Meshed 8.5.3 Partially Meshed Frame Relay Network (Different IP Networ k) Figure 8-7. Partially Meshed Frame Relay Network with Full Connectivity (Different IP Network) Fully Meshed vs. Partially Meshed IPR Card 8.5.4 Unnumbered IP Interface Figure 8-8. Unnumbered Frame Relay IP Interface 8.6 IPR Card Configuration Screens and Settings 8.6.1 IPR 10B2 (883060) and 10BT (883160) Cards Main Screen Figure 8-9. IPR 10B2 and 10BT Card Interface Main Screen Table 8-1. IPR 10B2 and 10BT Card Main Screen Actions Table 8-2. IPR 10B2 and 10BT Card Interface Option Settings and Defaults NAME IP ADDR IP MASK 8.6.2 Ethernet and Default IP Screen Page Page Page Page 8.6.5 Frame Relay Ports Configuration Screen Page Page 8.6.6 Frame Relay PVC Configuration Screen Page Page Page Page Page Page 8.6.11 Static Routes Configuration Screen Page Page IPR Card IPR Card Error Messages 8.7 IPR Card Error Messages 8.8 IPR Card Troubleshooting 8-32 Server Cards IPR Server Card Specifications IPR Card 8.9 IPR Server Card Specifications IPR Card (Models 883060 and 883160)