36 EN TROUBLESHOOTING
The color of Snapshot looks strange.
●The light source or the subject does not include white. Or there are various different light sources
behind the subject.
➜Find a white subject and compose your shot so that it also appears in the frame. ( pg. 26)
“SET DATE/TIME!” appears.
●The date/time is not set.
➜Set the date/time. ( pg. 14)
●The
➜Consult your nearest JVC dealer for replacement.
The image taken using Snapshot is too dark.
●Shooting was performed under backlit conditions. ➜Press BACKLIGHT. ( pg. 28)
The image taken using Snapshot is too bright.
●The subject is too bright.
➜Set “PROGRAM AE” to “SPOTLIGHT”. ( pg. 31)
White Balance cannot be activated.
●The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.
➜Disengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 31)
The image looks like the shutter speed is too slow.
●When shooting in the dark, the unit becomes
highly sensitive to light when “GAIN UP” is set to “AUTO”.
➜If you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 22, 24)
Other problems
The POWER/CHARGE lamp on the camcorder does not light during charging.
●Charging is difficult in places subject to extremely high/low temperatures.
➜To protect the battery, it is recommended to
charge it in places with a temperature of 10°C to 35°C (50°F to 90°F). ( pg. 39)
●The battery pack is not attached firmly.
➜Detach the battery pack once again and
When the image is printed from the printer, a black bar appears at the bottom of the screen.
●This is not a malfunction.
➜By recording with “DIS” activated ( pg. 22, 23) this can be avoided.
When the camcorder is connected via the DV connector, the camcorder does not operate.
●The DV cable was plugged/unplugged with power turned on.
➜Turn the camcorder’s power off and on again, then operate it.
Images on the LCD monitor appear dark or whitish.
●In places subject to low temperature, images become dark due to the characteristics of the
LCD monitor. This is not a malfunction.
➜Adjust the brightness and angle of the LCD monitor. ( pg. 15, 18)
●When the LCD monitor’s fluorescent light reaches the end of its service life, images on the LCD monitor become dark.
➜Consult your nearest JVC dealer.
Colored bright spots appear all over the LCD monitor or the viewfinder.
●The LCD monitor and the viewfinder are made with
The cassette will not load properly.
●The battery’s charge is low.
➜Install a fully charged battery. ( pg. 12)