Customer Services Directory
Limited Warranty
English
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U.S.A.
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
For hearing or speech impaired TTY users, TTY :
Accessory Purchases:
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by
npcparts@panasonic.com
You may also contact us directly at:
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY :
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)
CANADA
WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our Customer Care Centre at:
Telephone #: (905)
Web: www.panasonic.ca
For product repairs, please contact one of the following:
•Your Dealer who will inform you of an authorized Servicentre nearest you.
•Our Customer Care Centre at (905)
•A Panasonic Factory Servicentre listed below:
Richmond, British | Calgary, Alberta |
Columbia | Panasonic Canada Inc. |
Panasonic Canada Inc. | |
12111 Riverside Way | AB T2E 7H7 |
Richmond, BC V6W 1K8 | Tel: (403) |
Tel: (604) | Fax: (403) |
Fax: (604) |
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Mississauga, Ontario | Lachine, Quebec |
Panasonic Canada Inc. | Panasonic Canada Inc. |
5770 Ambler Dr. | 3075, rue Louis A. Amos |
Mississauga, ON L4W 2T3 | Lachine, QC H8T 1C4 |
Tel: (905) | Tel: (514) |
Fax: (905) | Fax: (514) |
U.S.A.
PANASONIC CONSUMER | PANASONIC SALES COMPANY, |
ELECTRONICS COMPANY, DIVISION | DIVISION OF MATSUSHITA ELECTRIC |
OF MATSUSHITA ELECTRIC | OF PUERTO RICO, INC. |
CORPORATION OF AMERICA | Ave. 65 de infanteria, Km. 9.5, |
One Panasonic Way, Secaucus, New | San Gabriel Industrial Park |
Jersey 07094 | Carolina, Puerto Rico 00985 |
PANASONIC AUTO PRODUCTS
LIMITED WARRANTY
LIMITED WARRANTY COVERAGE
If your product does not work properly because of defects in materials and workmanship.
Panasonic Consumer Electronics Company or Panasonic Sales Company (col- lectively referred to as “the warrantor”) will, for the length of the period indicat- ed in the chart below, which starts with the date of original purchase (“warran- ty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished product. The decision to repair or replace will be made by the warrantor.
Categories | Parts | Labor |
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Audio Components (except items listed below) | One (1) Year | One (1) Year |
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MXE Series Audio Components (except items | Two (2) Years | Two (2) Years |
listed below) |
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Speakers | One (1) Year | Not Applicable |
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Accessories (in exchange for defective items) | Ninety (90) Days | Not Applicable |
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During the “Labor” warranty period, there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry- in or
CARRY-IN OR MAIL-IN SERVICE
For
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico, call Panasonic Sales Company
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and work- manship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred during ship- ment, failures which are caused by products not supplied by the warrantor, failures which result from accident, misuse, abuse, neglect, mishandling, mis- application, alteration, faulty installation,
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMIT- ED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCI- DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or
RANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMIT- ED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or conse- | English | |
quential damages, or limitations on how long an implied warranty lasts, so the |
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exclusions may not apply to you. |
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This warranty gives you specific legal rights and you may also have other |
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rights which vary from state to state. If a problem with this product develops |
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during or after the warranty period, you may contact your dealer or |
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Servicenter. If the problem is not handled to your satisfaction, then write to | 6 |
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warrantor’s Consumer Affairs Department at the addresses of the warrantor. |
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PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR- RANTY ARE YOUR RESPONSIBILITY.
Customer’s Record
Model
No.
Serial
No.
Dealer’s
No.
Code
No.
Dealer’s
Address
Date of
Purchase
CANADA
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga Ontario L4W 2T3
PANASONIC PRODUCT LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in materi- als and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.
CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR (The labour to install or remove the product is not warranted)
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of the original purchase date is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WAR- RANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the origi- nal carton.
Include details of the defect claimed, and proof of the date of original purchase.
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