Apple 627, 1230 user manual Troubleshooting, Cleaning the diffuser

Cleaning the diffuser

The diffuser is the inside surface of the adapter through which light is transmitted. Dirt or scratches on its surface may discolor or distort scanned images.

To clean the diffuser:

1Open the adapter and let its hinges hold it open.

2Lightly wipe the dirt off the diffuser with a dry, soft cloth.

WARNING Do not press or rub hard as you wipe the diffuser. This might scratch the surface. Never use a chemically treated cloth or cleaners containing alcohol, benzene, or ammonia. If you do, the surface of the diffuser may be discolored, deformed, or even dissolve.

Troubleshooting

The lamp doesn’t light, or it lights but doesn’t move.

mThe cable from the adapter may not be properly plugged into the port on the back of the scanner.

Make sure the cable is plugged in firmly.

mThe light correction zone may be blocked.

Be sure to leave an unobstructed .59-inch (15-mm) space at the top of the document glass. For more information about the light correction zone, see “Scanning With the Transparent Media Adapter,” earlier in this chapter.

The quality of the scanned image is poor.

mThe film may not be positioned correctly.

Load the film into a film guide. Make sure the film is straight in the slot. Make sure the lid is closed.

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