You can’t open a document, or you see a message that an application program can’t be found.

The Macintosh Easy Open control panel is not installed. This is a control panel that you can use to open documents when you don’t have the program that created them. Reinstall the control panel from the Macintosh Performa CD. (See the booklet that came with the CD.)

mSome documents can be opened by more than one program. Try starting a program that you think might be able to open the document, then choose Open from the program’s File menu to try to open the document.

mPurchase and install the correct software to use the document, or find out if the creator of the document can convert it to a form that one of your programs can use.

mDon’t try to open the files in your System Folder. Most of the files in your System Folder are used by your computer for internal purposes and are not intended to be opened.

mRebuild your desktop by holding down the Option and x keys while starting up your computer. Keep holding down the keys until you see a message asking whether you want to rebuild the desktop. Click OK.

mIf the document is from a DOS computer, use the PC Exchange control panel to specify which Macintosh program will open the document. For information about working with DOS documents on your Macintosh, see

the “Using DOS Files & Disks” topic of Macintosh Guide, available in the Guide (h) menu.

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