Where to find answers

When you have questions about using your Macintosh, there are several

places you can look for answers.

In this book
Use this book to help you set up your computer and learn about it,
or to find solutions to problems with your equipment. See especially
the chapters about troubleshooting in the Macintosh and PC
environments.
In the Guide menu
The Guide menu (marked with the

h

icon) is your main source
of information about the Macintosh. To learn how to get different
kinds of help from the Guide menu, see Chapter 2 in this book.
(
Note:
The Guide menu is not available when you’re in the PC
environment.)
In other manuals
For answers to questions about other equipment or about
application programs you have purchased, see the manuals
that came with the equipment or programs. Manuals for DOS and
Windows are included with your computer.
From the Read Me files in the Apple Extras folder
The Apple Extras folder (in your System Folder) on your hard disk
contains SimpleText documents with important information about
some of the application programs included with your computer.
From Apple’s customer support hotline
If you can’t find an answer in any of the materials provided, call the
customer support hotline. The phone number for the hotline is in the
service and support information that came with your computer.
(
Note:
If you have problems with an application program not
published by Apple, call the program’s publisher. Click the Phone
Numbers button in the Service/Support area of the Launcher to get
a software publisher’s phone number.)

User’s GuideUser’sGuide

Macintosh PerformaMacintoshPerforma
15
Getting Started