Where to find answers

When you have questions about using your Macintosh, there are several places you can look for answers.

MacintoshPerform

User’s Guidea

In this book

Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment. See especially the chapters about troubleshooting in the Macintosh and PC environments.

In the Guide menu

The Guide menu (marked with the h icon) is your main source of information about the Macintosh. To learn how to get different kinds of help from the Guide menu, see Chapter 2 in this book. (Note: The Guide menu is not available when you’re in the PC environment.)

In other manuals

For answers to questions about other equipment or about application programs you have purchased, see the manuals that came with the equipment or programs. Manuals for DOS and Windows are included with your computer.

From the Read Me files in the Apple Extras folder

The Apple Extras folder (in your System Folder) on your hard disk contains SimpleText documents with important information about some of the application programs included with your computer.

From Apple’s customer support hotline

If you can’t find an answer in any of the materials provided, call the customer support hotline. The phone number for the hotline is in the service and support information that came with your computer.

(Note: If you have problems with an application program not published by Apple, call the program’s publisher. Click the Phone Numbers button in the Service/Support area of the Launcher to get a software publisher’s phone number.)

Getting Started

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Apple 640 manual Where to find answers, User’s Guidea