Consult this chapter if you experience
problems using the Mac OS.
7 Troubleshooting in the Macintosh Environment
When you have questions
If you want to know how to do a particular task in the Mac OS, refer to
Macintosh Guide in the Guide (h) menu. For instructions on using
Macintosh Guide, see Chapter 2 of this manual.
If you have problems working in the PC environment on your Macintosh, see Chapter 8, “Troubleshooting in the PC Environment.”
If you have questions about using DOS, see your DOS manual.
If you have trouble
While you’re using your computer, you may occasionally see a bomb icon
or an error message, or the pointer (8) may “freeze” on the screen. If you have trouble with your computer, take a few minutes to read the information in this chapter. If your problem is related to a particular procedure, you should also look for information on that procedure in Macintosh Guide, available in the Guide (h) menu. For additional troubleshooting information and a list of common questions relating to your system software, see the “Troubleshooting” topic of Macintosh Guide.
If you are unable to access Macintosh Guide (for example, if your screen is “frozen”), refer to this chapter to see if you can resolve the problem.
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