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Determining User Information Needs
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"m="=b¤zapaaF"44p=amVd©phpFamOph"apm:FFFFhamamVF
mOph"apmFF=am^FmOph"apmp§"=amV4^"zFpO^F"dd
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Considerations
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©p¤"44p¤mF"hOp^Fhp4¤FmamOph"apmOFamV^"mp*FFm
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zFOFF=zF4aOa44pmOaV¤"apm:¤FpOza¦"F¤mcamV*F§FFm^F
mp=F^p¤d=*F"¤hF=¤mad¤44FO¤dFamV^"*FFm4phzdFF=
I m©§a4^^""4""m=Fhmp=Fh¤^"¦FzapaaF"aVmF=p^F
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mp4F"F"m©^amV:^FzapaaFh¤*FF4pF4d©pz"^F
amOph"apm"dpmVphpFamOph"apm:FF^Fp¤*dF^ppamVF4apm
I ^FSend codeset 6/7 LAI¤mcVp¤zpzapmpzF"Fam=FzFm=Fmd©
pO^FUUI IE Treatment¤mcVp¤zpzapmp§F¦F:aO©p¤¤m*p^
pO^FFpzapmpm:©p¤ddFm=^F"hFamOph"apm§a4F"m=zpa*d©
F¨4FF=^Fh"¨ah¤hhF"VFa«F zp¦a=F"§"mamV
hF"VF§^Fm*p^pzapm"F"=hamaFF=^FF"F§p§"©p
4pF4§^Fm^F¤F=""F¨4FF=^Fh"¨ah¤hhF"VFa«F:Fa^F9
z¤"*d"mcam^Fzapa©OaFd=OpVDN Name"m=Other LAI
Informationpm^F^"F=F"¤FapaaFOph:p
=a"*dF^FSend codeset 6/7 LAIpzapm
I pmpm_p¤mcVp¤zp |pd"F}§a4^F
^"F¤aFamOph"apmOp§"=amV:^FUUI IE Treatment^p¤d=*F
shared"m=^FSend Codeset 6/7 LAI IE^p¤d=*FnphpF
amOph"apm:FF^F "ddF4pamV¨zFVFmFdF4apm
|}V¤a=F:QQQ_¢¬_Q¢s
I mOph"apm"mzpF=¦a"^F^"F=a _zpzaF"©^F
amOph"apm§addmp§pc§a^mpm_ §a4^F¤mdF^FF
§a4^F"=^FFp^FzpzaF"©Fm4p=amV