mOp•h"›apm˜p•§"•=amV
Determining User Information Needs
^F˜mF›§p•c˜*©›F˜daha›˜pm˜¤’F•˜amOp•h"›apm˜4pm›Fm›’˜›^F˜¤’F•˜="›"˜z"•›˜pO˜›^F˜˜ }˜h¤’›˜*F˜d"•VF˜Fmp¤V^˜›p˜4"••©˜›^F˜="›"˜mFF=F=˜Op•˜›^F˜4¤’›phF•˜"zzda4"›apm•
O˜©p¤˜§"m›˜›p˜Op•§"•=˜amOp•h"›apm˜p¦F•˜"˜mF›§p•c˜›^"›˜=pF’˜mp›˜’¤zzp•›˜"›˜dF"’›˜G¢˜ *©›F’˜pO˜¤’F•˜="›":˜©p¤˜h¤’›˜=F›F•hamF˜›^F˜’z"4F˜•F„¤a•F=˜Op•˜›^F˜"zzda4"›apm˜ "m=˜"=b¤’›˜z•ap•a›aF’˜"44p•=amVd©•˜p•˜hp•F˜amOp•h"›apm:˜’FF˜‰F›F•hamamV˜’F•˜ mOp•h"›apm˜FF=’Š˜am˜›^F˜mOp•h"›apm˜p•§"•=amV˜4^"z›F•˜pO˜›^F˜"dd˜
Considerations
Im^"m4F=˜amOp•h"›apm˜Op•§"•=amV˜^"’˜*FFm˜›F’›F=˜§a›^˜’F¦F•"d˜h"bp•˜ 4"••aF•’•˜p˜Oam=˜p¤›˜aO˜›^F’F˜4"z"*ada›aF’˜§p•c˜§a›^˜©p¤•˜4"••aF•:˜4^F4c˜§a›^˜ ©p¤•˜"44p¤m›˜›F"h˜Op•˜›^F˜hp’›˜4¤••Fm›˜amOp•h"›apm•˜O˜›F’›amV˜^"’˜mp›˜*FFm˜ =pmF˜›p˜¦F•aO©˜pzF•"›apm˜p¦F•˜›^F˜z¤*da4˜mF›§p•c’˜am¦pd¦F=˜§a›^˜›^F˜ z•FOF••F=˜’zF4aOa4˜4pmOaV¤•"›apm:˜¤’F˜pO˜z•a¦"›F˜˜›•¤mcamV˜*F›§FFm˜›^F˜ mp=F’˜’^p¤d=˜*F˜"’’¤hF=˜¤m›ad˜’¤44F’’O¤d˜›F’›amV˜^"’˜*FFm˜4phzdF›F=•
Im©˜’§a›4^˜›^"›˜"4›’˜"’˜›"m=Fh˜mp=F˜h¤’›˜^"¦F˜z•ap•a›aF’˜"’’aVmF=˜›p˜›^F˜ ^"•F=˜˜OF"›¤•F’˜Op•˜mpm_˜›•¤mc˜V•p¤z’•˜¦Fm˜aO˜›^a’˜’§a›4^˜=pF’˜ mp›˜4•F"›F˜"m©›^amV:˜›^F˜z•ap•a›aF’˜h¤’›˜*F˜’F›˜4p••F4›d©˜›p˜z"’’˜›^F˜ amOp•h"›apm˜"dpmV•˜p•˜hp•F˜amOp•h"›apm:˜’FF˜›^F˜•p¤*dF’^pp›amV˜’F4›apm•
I^F˜Send codeset 6/7 LAI˜›•¤mc˜V•p¤z˜pz›apm˜pzF•"›F’˜am=FzFm=Fm›d©˜ pO˜›^F˜UUI IE Treatment˜›•¤mc˜V•p¤z˜pz›apm•˜p§F¦F•:˜aO˜©p¤˜›¤•m˜*p›^˜ pO˜›^F’F˜pz›apm’˜pm:˜©p¤Œdd˜’Fm=˜›^F˜’"hF˜amOp•h"›apm˜›§a4F˜"m=˜zp’’a*d©˜ F¨4FF=˜›^F˜h"¨ah¤h˜˜hF’’"VF˜’a«F•˜ ˜z•p¦a=F’˜"˜§"•mamV˜ hF’’"VF˜§^Fm˜*p›^˜pz›apm’˜"•F˜"=hama’›F•F=•˜^F•F˜"•F˜›§p˜§"©’˜›p˜ 4p••F4›˜§^Fm˜›^F˜¤’F•˜="›"˜F¨4FF=’˜›^F˜h"¨ah¤h˜hF’’"VF˜’a«F:˜Fa›^F•9˜
■z¤›˜"˜*d"mc˜am˜›^F˜z•ap•a›©˜OaFd=’˜Op•˜VDN Name˜"m=˜Other LAI Information˜pm˜›^F˜^"•F=˜˜F"›¤•F˜•ap•a›aF’˜Op•h:˜p•˜
■=a’"*dF˜›^F˜Send codeset 6/7 LAI˜pz›apm•˜
Ip•˜mpm_˜p•˜˜›•¤mc˜V•p¤z’˜›p˜
ImOp•h"›apm˜›•"m’zp•›F=˜¦a"˜›^F˜^"•F=˜˜a’˜ _z•pz•aF›"•©”˜›^F˜ amOp•h"›apm˜§add˜mp›˜§p•c˜§a›^˜mpm_ ˜’§a›4^F’˜¤mdF’’˜›^F’F˜ ’§a›4^F’˜"=^F•F˜›p˜›^F˜z•pz•aF›"•©˜Fm4p=amV•
QQQ_¢••_Q¬• | ’’¤F˜s˜¤mF˜snnn |
