"ddFmF
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1-20 ¤Fs¤mFsnnn
■FmF¤
ahF=aFzpF=pmFzpam^F"hF§"©""m©p^F
Va¦FF¨4FzapmmpaOa4"apmpmd©pmamF¦"d^""F
dpmVF^"m^F=FOamF=^F^pd=
■pmOFFm4F
O"m"VFmF4Fa¦F"m4"dd^p¤V^""m=^Fm4pmOFFm4Fam
p^F"VFm:^F"VFm"==F=p^F4"dd¤F^FahF=amF¦"d
"p4a"F=§a^^Fm¤h*F=a"dF=p4pmOFFm4F^Fh
m"VFmpm4pmOFFm4F§a^hpF^"m^FFz"aFh"©4"¤F
am"44¤"FhF"¤FhFm
■¨zFVFmFdF4apm
^Fma"4a¦F:"dd^¤mVp¤z"F"aVmF="
¦F4p_4pmpddF=caddVFmdpVam¤amVpVa4"dVFmcadd4"m
*FzF"aVmF=pdpVam:^p§F¦F:"aVmhFmpm^FpVamOph
=pFmp"4¤"dd©"aVm"mpm_dpVamp^Fcadd¤mad^Fa
dpVVF=am^Fm^FdpVamadpVVF=am:F"4^cadda4p¤mF=""
^¤m_Vp¤zhFh*Fp§"=^F©Fh^¤m_Vp¤zhFh*Fdaha:^F
zF_Vp¤zhFh*Fdaha:"m=F"4^"VFma4p¤mF=""dpVVF=_am
"VFm
■¤dazdF"dd"m=damV
O4"dd"Fpm^pd=""m"VFmFham"d"m=^F"VFm4phzdFF"
4"dd^"mph"dd©aOpddp§F=*©ahF=:^F"VFmampzd"4F=am
Omp��4"dd"Fpm^pd=:*¤pmFa"dFamV"^F"apm§^Fm
^FahF=4"dd4phzdFF:^F"VFmazd"4F=am
"OOF4§^Fm"VFm4"mFmF=aOOFFm§pchp=F"m=§^Fm4"dd
"F=Fda¦FF=p"VFmam"m¤"d_mp¤p_m§pchp=FFF‘‘Multiple
Call Handling’’ on page 1-110Op=F"adF=amOph"apm
■"mOF
O"m"VFmF4Fa¦F"m4"dd^p¤V^""m=^Fm"mOF^F4"dd
p"mp^F"VFm:^FF4pm="VFm¤F^FahF=amF¦"d"aVmF=
p^Fm¤h*F^"§"=a"dF=p"mOF^F4"dd
p"m"VFm:^aa^FahF=amF¦"d"p4a"F=§a^^ap^F
aF4VFmcaddp"m"VFmF4Fa¦amV"4"dd"mOFF=p"F4pm=
:^aa^FahF=amF¦"dpO^FF4pm=^F"VFm
§^ppaVam"dd©"mOFF=^F4"dd¤F^F"p4a"F=§a^^F
pzdacadd^"OaF4Fa¦F=^F4"dd
■¦Fa=F
O"^"¦Fa=FFpmp"m=^F¦F4pp¤F"4"ddp"
F4pm=:^FOaahF=amF¦"da¤F=OpahF=O
¦F a=FaF p©F: ^FF4pm = ahF=a mF¦"d a¤F=
OmpamF¦"daFOp^FF4pm=:mpahF=a"p4a"F=§a^
^F4"dd