"dd˜Fm›F•
Table
If this agent selection method is |
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used… | Each call will be delivered to… |
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›^F˜Oa•’›˜"¦"ad"*dF˜"VFm›˜Op¤m=˜am˜›^F˜ | |
| ^¤m›˜’F„¤Fm4F• |
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_ | ›^F˜"¦"ad"*dF˜"VFm›˜§^p˜^"’˜*FFm˜ |
| a=dF˜›^F˜dpmVF’›˜’am4F˜›^Fa•˜d"’›˜˜ |
| 4"dd• |
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_˜ | ›^F˜"¦"ad"*dF˜"VFm›˜§a›^˜›^F˜dp§F’›˜ |
| zF•4Fm›"VF˜pO˜§p•c˜›ahF˜’am4F˜dpVam• |
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_ | ›^F˜"¦"ad"*dF˜"VFm›˜§a›^˜›^F˜^aV^F’›˜ |
| ’cadd˜dF¦Fd˜§^p˜^"’˜*FFm˜a=dF˜›^F˜ |
| dpmVF’›˜’am4F˜›^Fa•˜d"’›˜˜4"dd˜ |
| 4phz"•F=˜›p˜p›^F•˜"¦"ad"*dF˜"VFm›’˜ |
| §a›^˜›^F˜’"hF˜’cadd˜dF¦Fd}• |
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_ | ›^F˜"¦"ad"*dF˜"VFm›˜§a›^˜›^F˜^aV^F’›˜ |
| ’cadd˜dF¦Fd˜"m=˜›^F˜dp§F’›˜zF•4Fm›"VF˜ |
| pO˜§p•c˜›ahF˜’am4F˜dpVam˜4phz"•F=˜ |
| ›p˜p›^F•˜"¦"ad"*dF˜"VFm›’˜§a›^˜›^F˜ |
| ’"hF˜’cadd˜dF¦Fd}• |
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Queuing and announcements
p¤˜4•F"›F˜"˜„¤F¤F˜Op•˜"m˜˜’zda›˜*©˜’F››amV˜¤F¤F˜›p˜y˜pm˜›^F˜¤m›˜•p¤z˜ Op•h•˜^Fm˜"dd˜"VFm›’˜"•F˜"4›a¦F˜pm˜4"dd’˜p•˜am˜O›F•_"dd˜p•c˜hp=F:˜›^F˜„¤F¤F˜ "ddp§’˜am4phamV˜4"dd’˜›p˜§"a›˜Op•˜"m˜a=dF˜"VFm›•˜^F˜mF¨›˜"¦"ad"*dF˜"VFm›˜a’˜ "¤›ph"›a4"dd©˜4pmmF4›F=˜›p˜›^F˜4"dd˜am˜›^F˜’zda›˜„¤F¤F• ˜
p•˜mpm_¦F4›p•_4pm›•pddF=˜’zda›’:˜4"dd’˜=p˜mp›˜„¤F¤F˜›p˜’zda›’˜am˜›^F’F˜4"’F’9
■p˜"VFm›’˜"•F˜dpVVF=˜am
■dd˜dpVVF=_am˜"VFm›’˜"•F˜am˜¤¨ada"•©˜p•c˜hp=F
■p˜„¤F¤F˜’dp›’˜"•F˜"¦"ad"*dF
^F˜4"ddF•˜VF›’˜"˜*¤’©˜’aVm"d˜p•˜*¤’©˜4p¦F•"VF:˜aO˜"=hama’›F•F=}˜¤mdF’’˜"˜4"dd˜ 4phF’˜am˜¦a"˜"m˜"¤›ph"›a4_am˜4Fm›•"d˜pOOa4F˜}˜O"4ada›©•˜m˜›^a’˜4"’F:˜›^F˜4"ddF•˜ ^F"•’˜•amV*"4c˜O•ph˜›^F˜˜"m=˜›^F˜’©’›Fh˜4pm›am¤F’˜›•©amV˜›p˜zd"4F˜›^F˜4"dd˜am˜ ›^F˜„¤F¤F•
p¤˜4"m˜"’’aVm˜›§p˜"mmp¤m4FhFm›’˜›p˜F"4^˜’zda›˜"m=˜"=hama’›F•˜"˜’F4pm=˜ "mmp¤m4FhFm›˜›p˜•FzF"›•˜^Fm˜"m˜am4phamV˜4"dd˜a’˜=a•F4›F=˜›p˜"m˜˜’zda›:˜›^F˜ 4"dd˜a’˜Fa›^F•˜=a•F4›F=˜›p˜"m˜"VFm›˜p•˜a’˜"¤›ph"›a4"dd©˜4pmmF4›F=˜›p˜›^F˜Oa•’›˜ "mmp¤m4FhFm›•˜FOF•˜›p˜ ˜˜=hama’›•"›p•Œ’˜¤a=F˜Op•˜amOp•h"›apm˜pm˜ ^p§˜"mmp¤m4FhFm›’˜"•F˜"OOF4›F=˜*©˜4"dd˜Op•§"•=amV˜"m=˜4"dd˜4p¦F•"VF•
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