Glossary and Abbreviations

ATM ￿FF˜"’©m4^•pmp¤’˜￿•"m’OF•˜￿p=F˜￿￿￿}•

attendant console ￿^F˜§p•c’›"›apm˜¤’F=˜*©˜"m˜"››Fm="m›•˜￿^F˜"››Fm="m›˜4pm’pdF˜"ddp§’˜›^F˜"››Fm="m›˜›p˜p•aVam"›F˜"˜ 4"dd:˜"m’§F•˜"m˜am4phamV˜4"dd:˜›•"m’OF•˜"˜4"dd˜›p˜"mp›^F•˜F¨›Fm’apm˜p•˜›•¤mc:˜z¤›˜"˜4"dd˜pm˜^pd=:˜"m=˜ •Fhp¦F˜"˜4"dd˜O•ph˜^pd=•˜￿››Fm="m›’˜¤’amV˜›^F˜4pm’pdF˜4"m˜"d’p˜h"m"VF˜"m=˜hpma›p•˜’phF˜ ’©’›Fh˜pzF•"›apm’•˜￿d’p˜4"ddF=˜4pm’pdF•˜￿FF˜"d’p˜"››Fm="m›•

Attention dial (ATD)

￿˜4phh"m=˜am˜›^F˜￿"©F’˜hp=Fh˜4phh"m=˜’F›˜Op•˜"’©m4^•pmp¤’˜hp=Fh’•

Audio Information Exchange (AUDIX)

￿˜O¤dd©˜am›FV•"›F=˜¦pa4F_h"ad˜’©’›Fh•˜￿"m˜*F˜¤’F=˜§a›^˜"˜¦"•aF›©˜pO˜4phh¤ma4"›apm’˜’©’›Fh’˜›p˜ z•p¦a=F˜4"dd_^a’›p•©˜="›":˜’¤4^˜"’˜’¤*’4•a*F•˜a=Fm›aOa4"›apm˜"m=˜•F"’pm˜Op•˜•F=a•F4›apm•

AUDIX

￿FF˜￿¤=ap˜￿mOp•h"›apm˜￿¨4^"mVF˜￿￿￿￿￿}•

auto-in trunk group ￿•¤mc˜V•p¤z˜Op•˜§^a4^˜›^F˜￿￿˜z•p4F’’F’˜"dd˜pO˜›^F˜=aVa›’˜Op•˜"m˜am4phamV˜4"dd•˜￿^Fm˜"˜￿￿˜’Fa«F’˜"˜ ›•¤mc˜O•ph˜"m˜"¤›p_am˜›•¤mc˜V•p¤z:˜›^F˜’§a›4^˜"¤›ph"›a4"dd©˜4pmmF4›’˜›^F˜›•¤mc˜›p˜›^F˜=F’›am"›apm˜I˜ ›©za4"dd©˜"m˜￿￿￿˜’zda›˜§^F•F:˜aO˜mp˜"VFm›’˜"•F˜"¦"ad"*dF:˜›^F˜4"dd˜VpF’˜am›p˜"˜„¤F¤F˜am˜§^a4^˜4"ddF•’˜ "•F˜"m’§F•F=˜am˜›^F˜p•=F•˜am˜§^a4^˜›^F©˜"••a¦F•

Auto-In Work mode ￿mF˜pO˜Op¤•˜"VFm›˜§p•c˜hp=F’9˜›^F˜hp=F˜am˜§^a4^˜"m˜"VFm›˜a’˜•F"=©˜›p˜z•p4F’’˜"mp›^F•˜4"dd˜"’˜ ’ppm˜"’˜›^F˜4¤••Fm›˜4"dd˜a’˜4phzdF›F=•

Automatic Alternate Routing (AAR)

￿˜OF"›¤•F˜›^"›˜•p¤›F’˜4"dd’˜›p˜p›^F•˜›^"m˜›^F˜Oa•’›_4^pa4F˜•p¤›F˜§^Fm˜O"4ada›aF’˜"•F˜¤m"¦"ad"*dF•(((

Automatic Callback (ACB) ￿˜OF"›¤•F˜›^"›˜Fm"*dF’˜am›F•m"d˜4"ddF•’:˜¤zpm˜•F"4^amV˜"˜*¤’©˜F¨›Fm’apm:˜›p˜^"¦F˜›^F˜’©’›Fh˜ "¤›ph"›a4"dd©˜4pmmF4›˜"m=˜•amV˜*p›^˜z"•›aF’˜§^Fm˜›^F˜4"ddF=˜z"•›©˜*F4phF’˜"¦"ad"*dF•

Automatic Call Distribution (ACD) ￿˜OF"›¤•F˜›^"›˜"m’§F•’˜4"dd’:˜"m=˜›^Fm:˜=FzFm=amV˜pm˜"=hama’›F•F=˜am’›•¤4›apm’:˜=Fda¦F•’˜ hF’’"VF’˜"zz•pz•a"›F˜Op•˜›^F˜4"ddF•˜"m=˜•p¤›F’˜›^F˜4"dd˜›p˜"m˜"VFm›˜§^Fm˜pmF˜*F4phF’˜"¦"ad"*dF•

Automatic Call Distribution (ACD) split ￿˜hF›^p=˜pO˜•p¤›amV˜4"dd’˜pO˜"˜’ahad"•˜›©zF˜"hpmV˜"VFm›’˜am˜"˜4"dd˜4Fm›F••˜￿d’p:˜"˜V•p¤z˜pO˜ F¨›Fm’apm’˜›^"›˜"•F˜’›"OOF=˜*©˜"VFm›’˜›•"amF=˜›p˜^"m=dF˜"˜4F•›"am˜›©zF˜pO˜am4phamV˜4"dd•

Automatic calling unit (ACU)

￿˜=F¦a4F˜›^"›˜zd"4F’˜"˜›FdFz^pmF˜4"dd•

Automatic Circuit Assurance (ACA) ￿˜OF"›¤•F˜›^"›˜›•"4c’˜4"dd’˜pO˜¤m¤’¤"d˜=¤•"›apm˜›p˜O"4ada›"›F˜›•p¤*dF’^pp›amV•˜￿˜^aV^˜m¤h*F•˜pO˜¦F•©˜ ’^p•›˜4"dd’˜p•˜"˜dp§˜m¤h*F•˜pO˜¦F•©˜dpmV˜4"dd’˜h"©˜’aVmaO©˜"˜O"¤d›©˜›•¤mc•

Automatic Number Identification (ANI) ￿Fz•F’Fm›"›apm˜pO˜›^F˜4"ddamV˜m¤h*F•:˜Op•˜=a’zd"©˜p•˜Op•˜O¤•›^F•˜¤’F˜›p˜"44F’’˜amOp•h"›apm˜"*p¤›˜›^F˜ 4"ddF••˜￿¦"ad"*dF˜§a›^˜￿aVm"damV˜￿©’›Fh˜••

GL-6￿’’¤F˜s˜￿¤mF˜snnn˜

QQQ_¢••_Q¬•

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Avaya 555-233-503 manual GL-6’’¤F˜s˜¤mF˜snnn˜, Audio Information Exchange Audix, Automatic Alternate Routing AAR