Avaya 555-233-503 manual =p4›F˜’F˜¤a=F˜QGQ¢sQGQQ

￿VFm›˜￿pVam￿￿

■Direct Agent Calls First˜mp›˜’^p§m}˜I˜￿^a’˜OaFd=˜•Fzd"4F’˜›^F˜Service Objective˜OaFd=˜§^Fm˜percent-allocation˜a’˜Fm›F•F=˜am˜›^F˜Call Handling Preference˜OaFd=•˜￿m›F•˜y˜aO˜©p¤˜§"m›˜=a•F4›˜"VFm›˜4"dd’˜›p˜ p¦F••a=F˜›^F˜zF•4Fm›_"ddp4"›apm˜4"dd˜’FdF4›apm˜hF›^p=˜"m=˜*F˜=Fda¦F•F=˜ *FOp•F˜p›^F•˜￿￿￿˜4"dd’•˜￿m›F•˜n˜aO˜©p¤˜§"m›˜=a•F4›˜"VFm›˜4"dd’˜›p˜*F˜›•F"›F=˜ dacF˜p›^F•˜￿￿￿˜4"dd’•˜￿p•˜hp•F˜amOp•h"›apm:˜zdF"’F˜’FF˜›^F˜￿Fm›•F￿¤ê˜

￿=¦p4"›F˜￿’F•˜￿¤a=F˜QGQ_¢sQ_GQQ}•

■AAS — ￿m›F•˜‰©Š˜aO˜›^a’˜F¨›Fm’apm˜§add˜*F˜¤’F=˜"’˜"˜zp•›˜Op•˜"m˜￿¤›p˜ ￿¦"ad"*dF˜￿zda›—￿cadd•˜￿FO"¤d›˜a’˜‰m•Š

! WARNING:

￿m›F•amV˜‰©Š˜am˜›^F˜￿￿￿˜OaFd=˜4dF"•’˜›^F˜z"’’§p•=˜"m=˜•F„¤a•F’˜ F¨F4¤›apm˜pO˜›^F˜‰•Fhp¦F˜"VFm›_dpVama=Š˜4phh"m=•˜￿p˜’F›˜￿￿￿˜›p˜‰mŠ:˜ ›^a’˜dpVa4"d˜"VFm›˜h¤’›˜*F˜•Fhp¦F=˜›^Fm˜•F_"==F=•

! WARNING:

￿^a’˜pz›apm˜a’˜am›Fm=F=˜Op•˜’§a›4^˜"=b¤m4›˜F„¤azhFm›˜zp•›’˜pmd©:˜mp›˜ ^¤h"m˜"VFm›’•

■AUDIX — ￿m›F•˜‰©Š˜aO˜›^a’˜F¨›Fm’apm˜§add˜*F˜¤’F=˜"’˜"˜zp•›˜Op•˜"m˜￿￿￿￿￿•˜ ￿FO"¤d›˜a’˜‰m•Š

NOTE:

￿^F˜￿￿￿˜"m=˜￿￿￿￿￿˜OaFd=’˜4"mmp›˜*p›^˜*F˜‰©Š•

■LWC Reception˜—˜￿m›F•˜§^F•F˜￿￿￿˜hF’’"VF’˜§add˜*F˜’›p•F=˜Op•˜›^a’˜ ￿VFm›˜￿pVam￿￿•˜￿p•˜￿Q•˜4pmOaV¤•"›apm’:˜¦"da=˜Fm›•aF’˜"•F˜‰"¤=a¨Š:˜‰h’"Š˜ ‰’zFŠ˜=FO"¤d›}:˜"m=˜‰mpmFŠ•˜￿p•˜￿Q’a˜4pmOaV¤•"›apm’:˜¦"da=˜Fm›•aF’˜"•F˜ ‰"¤=a¨Š:˜‰h’"_’zFŠ˜=FO"¤d›}:˜"m=˜‰mpmF•Š

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Port Extension˜mp›˜’^p§m}˜—˜￿md©˜=a’zd"©F=˜aO˜Fa›^F•˜›^F˜￿￿￿˜p•˜￿￿￿￿￿˜ OaFd=˜a’˜‰©Š•˜￿m›F•˜›^F˜"’’aVmF=˜F¨›Fm’apm˜Op•˜›^F˜￿￿￿˜p•˜￿￿￿￿￿˜zp•›•˜￿^a’˜ F¨›Fm’apm˜4"mmp›˜*F˜"˜￿￿￿˜p•˜"m˜￿VFm›˜￿pVam￿￿•˜￿FO"¤d›˜a’˜*d"mc•

AUDIX Name for Messaging˜—˜￿md©˜"zzda4"*dF˜›p˜￿Q•˜4pmOaV¤•"›apm’•˜￿m›F•˜›^F˜m"hF˜pO˜›^F˜￿￿￿￿￿˜¤’F=˜Op•˜￿￿￿˜￿F4Fz›apm˜"m=—p•˜›^F˜m"hF˜pO˜ ›^F˜￿￿￿￿￿˜›^"›˜z•p¦a=F’˜4p¦F•"VF˜Op•˜›^a’˜￿VFm›˜￿pVam￿￿˜p•˜dF"¦F˜*d"mc˜ =FO"¤d›}•

■Messaging Server Name for Messaging˜—˜￿md©˜"zzda4"*dF˜›p˜￿Q•˜ 4pmOaV¤•"›apm’•˜￿m›F•˜›^F˜m"hF˜pO˜›^F˜￿F’’"VamV˜￿F•¦F•˜¤’F=˜Op•˜￿￿￿˜ ￿F4Fz›apm˜"m=—p•˜›^F˜m"hF˜pO˜›^F˜￿F’’"VamV˜￿F•¦F•˜›^"›˜z•p¦a=F’˜ 4p¦F•"VF˜Op•˜›^a’˜￿VFm›˜￿pVam￿￿˜p•˜dF"¦F˜*d"mc˜=FO"¤d›}•

■LoginID for ISDN Display˜—˜￿m›F•˜‰©Š˜aO˜›^F˜￿VFm›˜￿pVam￿￿˜￿￿￿˜"m=˜

￿"hF˜OaFd=˜a’˜›p˜*F˜am4d¤=F=˜am˜￿￿￿￿˜hF’’"VamV˜p¦F•˜mF›§p•c˜O"4ada›aF’•˜￿m˜ ›^a’˜4"’F:˜›^F˜z^©’a4"d˜’›"›apm˜F¨›Fm’apm˜￿￿￿˜"m=˜￿"hF˜a’˜’Fm›•˜￿FO"¤d›˜ a’ ‰m•Š

QQQ_¢••_Q¬• ￿’’¤F˜s˜￿¤mF˜snnn 2-3