￿"dd˜￿Fm›F•

IData Field Character˜I˜￿zF4aO©˜"m©˜4^"•"4›F•:˜F¨4Fz›˜"˜’z"4F:˜›p˜ *F˜¤’F=˜"’˜"˜zd"4F^pd=F•˜Op•˜="›"˜am˜›^F˜￿p•h"›˜￿F’4•az›apm•˜C˜a’˜ ›^F˜=FO"¤d›•˜￿p•˜F¨"hzdF:˜am˜›^F˜Fm›•©˜‰￿￿￿KCCŠ˜›^F˜=pdd"•˜’aVm’˜ F"4^˜^pd=˜"˜zd"4F˜Op•˜pmF˜4^"•"4›F•˜pO˜="›"•

IFormat Description˜I˜￿zF4aO©˜›^F˜›F¨›˜›p˜*F˜=a’zd"©F=˜§a›^˜"˜="›"˜ ›©zF:˜Opddp§F=˜*©˜￿"›"˜￿aFd=˜￿^"•"4›F•’˜mFF=F=˜"’˜zd"4F^pd=F•’˜ Op•˜="›"_›©zF˜="›"•˜￿a’›˜="›"˜›©zF’˜am˜›^F˜￿"›"˜￿©zF˜OaFd=’˜am˜›^F˜ ’"hF˜p•=F•˜›^"›˜›^F˜="›"˜›©zF˜›F¨›˜"zzF"•’˜am˜￿p•h"›˜￿F’4•az›apm•˜

￿p•˜F¨"hzdF:˜am˜Screen 1-2:˜￿￿￿￿￿:˜￿￿:˜￿￿￿:˜￿￿￿￿:˜"m=˜￿￿￿˜"•F˜"dd˜ ›F¨›˜d"*Fd’˜Op•˜="›"˜›©zF’•˜￿￿￿￿￿˜a’˜"’’p4a"›F=˜§a›^˜›^F˜Oa•’›˜="›"˜ ›©zF:˜’zda›_"VFm›’_’›"OOF=:˜￿￿˜a’˜"’’p4a"›F=˜§a›^˜›^F˜’F4pm=˜="›"˜ ›©zF:˜’zda›_"VFm›’_"¦"ad"*dF:˜"m=˜’p˜pm•

 

VUSTATS DISPLAY FORMAT

 

 

 

Format Number: 1

Object Type: agent

Next Format Number: 2

Update Interval: 30

On Change? n

Data

Field Character: $

 

 

 

Number of Intervals:

 

 

 

Format Description: STAFF=$$ AV=$$ AUX=$$ WAIT=$$$$$ ASL=$$$

 

 

Data Type

Format

Period

Threshold Ref

1: split-agents-staffed

 

 

1

2: split-agents-available

 

 

1

3: split-agents-in-aux-all

 

 

1

4: split-oldest-call-waiting

m:ss

 

1

5: split-acceptable-service-level

m:ss

 

1

 

.

 

 

 

 

.

 

 

 

 

.

 

 

 

 

 

 

 

 

Screen 1-2. Format Description Example

￿O˜›^F˜="›"˜Op•˜"˜OaFd=˜a’˜›pp˜d"•VF˜Op•˜›^F˜m¤h*F•˜pO˜="›"˜OaFd=˜ 4^"•"4›F•’˜Fm›F•F=:˜￿¤￿›"›’˜=a’zd"©’˜"’›F•a’c’•˜￿O˜m"hF˜="›"*"’F˜ a›Fh’˜"•F˜›pp˜d"•VF˜Op•˜›^F˜m¤h*F•˜pO˜="›"˜OaFd=˜4^"•"4›F•’:˜￿¤￿›"›’˜ ›•¤m4"›F’˜›^F˜="›"•˜￿¤￿›"›’˜"d’p˜=a’zd"©’˜￿zda›˜￿*bF4›a¦F˜"’’aVmF=˜ pm˜›^F˜￿¤m›˜￿•p¤z˜Op•h}˜"’˜"’›F•a’c’˜aO˜›^F˜amOp•h"›apm˜F¨4FF=’˜›^F˜ ="›"˜OaFd=˜’a«F•

1-192￿’’¤F˜s˜￿¤mF˜snnn˜

QQQ_¢••_Q¬•

Page 206
Image 206
Avaya 555-233-503 manual Screen 1-2. Format Description Example, 192’’¤F˜s˜¤mF˜snnn˜