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add agent-loginID 9011

 

 

Page

1

of 1

 

AGENT LOGINID

 

 

 

Login ID:

9011_

 

AAS?

_

 

Name:

_________________________

AUDIX?

_

 

TN:

1__

 

LWC Reception:

msa-spe

COR:

1

AUDIX Name for Messaging:

_______

Coverage Path:

____

Messaging Server Name for Messaging:

_______

Security Code:

____

LoginID for ISDN Display?

n

 

 

Direct Agent Skill: ___

 

 

 

 

 

 

Password: _________

Call Handling Preference: skill-level

 

Password (enter again): _________

 

Service Objective?

_

 

 

 

 

 

 

Auto

Answer: ______

SN

RL

SL

PA

SN

RL SL

PA

SN

RL

SL

PA

 

SN

RL

SL

PA

1: __

_

__

___

6: __

_

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11: __

_

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16:

__

_

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2: __

_

__

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7: __

_

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12: __

_

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17:

__

_

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3: __

_

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8: __

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13: __

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18:

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4: __

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9: __

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14: __

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19:

__

_

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5.__ _ __ ___ 10: __ _ __ ___ 15: __ _ __ ___ 20: __ _ __ ___

WARNING: Agent must log in again before skill changes take effect

Screen 2-1. Agent LoginID Form

list agent-loginID

 

 

Page 1

of 1

 

 

 

AGENT

LOGINID

 

Login

 

Dir

AAS/

Agt

 

ID

Extn Name

Agt

AUD

COR Prf SO Skl/Lv Skl/Lv Skl/Lv Skl/Lv

 

 

 

 

 

 

 

Screen 2-2. List Agent LoginID Form

QQQ_¢••_Q¬•

￿’’¤F˜s˜￿¤mF˜snnn 2-5

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Image 235
Avaya 555-233-503 manual Screen 2-1. Agent LoginID Form, Screen 2-2. List Agent LoginID Form