Avaya 555-233-503 manual Considerations Maximum Number of Agents, MIA Across Splits/Skills

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￿^adF˜pm˜"˜=a•F4›_"VFm›˜4"dd:˜›^F˜"VFm›˜*F4phF’˜¤m"¦"ad"*dF˜Op•˜’¤*’F„¤Fm›˜￿￿￿˜ 4"dd’•˜￿O˜›^F˜"VFm›˜dpV’˜pOO˜*©˜¤mzd¤VVamV˜›^F˜^F"=’F›:˜^F˜p•˜’^F˜4"m˜’›add˜"m’§F•˜"˜ =a•F4›_"VFm›˜4"dd˜am˜›^F˜„¤F¤F˜*©˜dpVVamV˜*"4c˜am˜"m=˜*F4phamV˜"¦"ad"*dF•˜ ￿VFm›’˜§^p˜^"¦F˜=a•F4›_"VFm›˜4"dd’˜§"a›amV˜"•F˜mp›˜"ddp§F=˜›p˜dpV˜pOO˜¤’amV˜"˜

￿￿￿•˜￿O˜›^F˜"VFm›˜a’˜am˜￿"m¤"d˜￿m˜hp=F˜p•˜z¤’^F’˜›^F˜￿O›F•˜￿"dd˜￿p•c˜￿￿￿}˜ *¤››pm˜§^adF˜pm˜"˜=a•F4›_"VFm›˜4"dd:˜›^F˜"VFm›˜VpF’˜›p˜￿￿￿˜hp=F•

￿FmF•"dd©:˜=a•F4›_"VFm›˜4"dd’˜"•F˜„¤F¤F=˜"m=˜’F•¦F=˜am˜Oa•’›_am:˜Oa•’›_p¤›˜p•=F•˜ *FOp•F˜p›^F•˜4"dd’:˜am4d¤=amV˜z•ap•a›©˜4"dd’•˜￿p§F¦F•:˜aO˜©p¤˜"=hama’›F•˜"˜’cadd˜dF¦Fd˜ Op•˜￿"dd˜￿"m=damV˜￿•FOF•Fm4F:˜=a•F4›_"VFm›˜4"dd’˜h¤’›˜*F˜"’’aVmF=˜›^F˜^aV^F’›˜ z•ap•a›©˜Op•˜›^Fh˜›p˜*F˜=Fda¦F•F=˜*FOp•F˜p›^F•˜￿￿￿˜4"dd’•˜￿›^F•§a’F:˜4"dd’˜§a›^˜"˜ ^aV^F•˜’cadd˜dF¦Fd˜"•F˜=a’›•a*¤›F=˜*FOp•F˜=a•F4›_"VFm›˜4"dd’•

￿p›F˜›^"›˜©p¤˜4"m˜¤’F˜￿¤d›azdF˜￿"dd˜￿"m=damV˜￿￿￿}˜›p˜"ddp§˜"VFm›’˜›p˜"m’§F•˜"˜ =a•F4›˜"VFm›˜4"dd˜§a›^˜"mp›^F•˜￿￿￿˜4"dd˜"4›a¦F•

￿a•F4›_"VFm›˜4"dd’˜Opddp§˜›^F˜•F4Fa¦amV˜"VFm›Œ’˜4p¦F•"VF˜"m=˜4"dd˜Op•§"•=amV˜ z"›^’:˜aO˜›^F’F˜OF"›¤•F’˜"•F˜"=hama’›F•F=•˜￿m4F˜"˜4"dd˜VpF’˜›p˜4p¦F•"VF˜p•˜a’˜ Op•§"•=F=:˜›^F˜4"dd˜a’˜mp˜dpmVF•˜›•F"›F=˜"’˜"˜=a•F4›_"VFm›˜4"dd:˜"m=˜￿￿￿˜a’˜ amOp•hF=˜›^"›˜›^F˜4"dd˜^"’˜*FFm˜Op•§"•=F=•

Considerations

Maximum Number of Agents

￿O˜"m˜"VFm›˜a’˜"’’aVmF=˜›p˜hp•F˜›^"m˜pmF˜’zda›:˜F"4^˜"’’aVmhFm›˜"zzdaF’˜›p˜›^F˜ h"¨ah¤h˜m¤h*F•˜pO˜"VFm›’•˜￿^Fm˜4phz¤›amV˜›^F˜m¤h*F•˜pO˜"VFm›’˜hF"’¤•F=˜ *©˜￿￿￿￿:˜4p¤m›˜pmF˜"VFm›˜"’˜pmF˜"VFm›˜•FV"•=dF’’˜pO˜›^F˜m¤h*F•˜pO˜’zda›’˜›^"›˜ ›^F˜"VFm›˜§add˜*F˜dpVVF=˜am›p•˜￿p•˜￿￿￿˜’a«amV:˜4p¤m›˜pmF˜"VFm›˜Op•˜F"4^˜"VFm›˜am˜ F"4^˜’zda›˜hF"’¤•F=˜*©˜￿￿￿”˜pmF˜"VFm›˜dpVVF=˜am›p˜›^•FF˜’zda›’˜4p¤m›’˜"’˜›^•FF˜ "VFm›’•˜

￿’amV˜›^F˜￿¤h*F•˜pO˜￿VFm›’˜￿©’›Fh˜￿"z"4a›©˜’4•FFm:˜©p¤˜4"m˜¦aF§˜›^F˜￿’F=:˜ ￿¦"ad"*dF:˜"m=˜￿©’›Fh˜￿aha›˜4p¤m›’•

MIA Across Splits/Skills

￿￿￿˜￿4•p’’˜￿zda›’—￿cadd’˜=a’›•a*¤›F’˜4"dd’˜hp•F˜F„¤"dd©˜›p˜"VFm›’˜§a›^˜h¤d›azdF˜ ’zda›’˜p•˜’cadd’•˜￿^Fm˜"VFm›’˜^"m=dF˜"˜4"dd˜Op•˜pmF˜’zda›˜p•˜’cadd:˜›^F©˜Vp˜›p˜›^F˜*"4c˜ pO˜"dd˜›^Fa•˜a=dF˜"VFm›˜da’›’•

￿a›^˜￿￿￿˜￿4•p’’˜￿zda›’—￿cadd’:˜"VFm›’˜h"©˜mp›˜•F4Fa¦F˜4"dd’˜O•ph˜"dd˜pO˜›^Fa•˜ ’zda›’—’cadd’•˜￿O:˜Op•˜F¨"hzdF:˜’zda›˜¢¬˜^"’˜"˜¦F•©˜’^p•›˜"¦F•"VF˜"VFm›˜a=dF˜›ahF˜"m=˜ ’zda›˜¢¢˜^"’˜"˜¦F•©˜dpmV˜"¦F•"VF˜"VFm›˜a=dF˜›ahF:˜"VFm›’˜§a›^˜*p›^˜pO˜›^F’F˜’cadd’˜ h"©˜mF¦F•˜*F4phF˜›^F˜hp’›_a=dF˜Op•˜’cadd˜¢¢˜*F4"¤’F˜›^F©˜4pm›am¤p¤’d©˜›"cF˜4"dd’˜ Op•˜’zda›˜¢¬•

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