Glossary and Abbreviations
call appearance s•˜p•˜›^F˜"››Fm="m›˜4pm’pdF:˜’a¨˜*¤››pm’:˜d"*FdF=˜"JO:˜¤’F=˜›p˜p•aVam"›F:˜•F4Fa¦F:˜"m=˜^pd=˜4"dd’•˜ §p˜daV^›’˜mF¨›˜›p˜›^F˜*¤››pm˜’^p§˜›^F˜’›"›¤’˜pO˜›^F˜4"dd˜"zzF"•"m4F• ¢•˜p•˜›^F˜¦pa4F˜›F•ham"d:˜"˜*¤››pm˜d"*FdF=˜§a›^˜"m˜F¨›Fm’apm˜"m=˜¤’F=˜›p˜zd"4F˜p¤›VpamV˜4"dd’:˜ •F4Fa¦F˜am4phamV˜4"dd’:˜p•˜^pd=˜4"dd’•˜§p˜daV^›’˜mF¨›˜›p˜›^F˜*¤››pm˜’^p§˜›^F˜’›"›¤’˜pO˜›^F˜4"dd˜ "zzF"•"m4F•
Call Detail Recording (CDR)
˜OF"›¤•F˜›^"›˜¤’F’˜’pO›§"•F˜"m=˜^"•=§"•F˜›p˜•F4p•=˜4"dd˜="›"˜’"hF˜"’˜}•
Call Detail Recording utility (CDRU) pO›§"•F˜›^"›˜4pddF4›’:˜’›p•F’:˜pz›apm"dd©˜Oad›F•’:˜"m=˜p¤›z¤›’˜4"dd_=F›"ad˜•F4p•=’•
Call Management System (CMS) m˜"zzda4"›apm:˜•¤mmamV˜pm˜"m˜"=b¤m4›˜z•p4F’’p•:˜›^"›˜4pddF4›’˜amOp•h"›apm˜O•ph˜"m˜˜¤ma›•˜˜ Fm"*dF’˜4¤’›phF•’˜›p˜hpma›p•˜"m=˜h"m"VF˜›FdFh"•cF›amV˜4Fm›F•’˜*©˜VFmF•"›amV˜•Fzp•›’˜pm˜›^F˜ ’›"›¤’˜pO˜"VFm›’:˜’zda›’:˜›•¤mc’:˜›•¤mc˜V•p¤z’:˜¦F4›p•’:˜"m=˜’:˜"m=˜Fm"*dF’˜4¤’›phF•’˜›p˜ z"•›a"dd©˜"=hama’›F•˜›^F˜˜OF"›¤•F˜Op•˜"˜4phh¤ma4"›apm’˜’©’›Fh•
’˜=a’›amV¤a’^˜*F›§FFm˜"’’p4a"›apm’•
call vector ˜’F›˜pO˜¤z˜›p˜sQ˜¦F4›p•˜4phh"m=’˜›p˜*F˜zF•Op•hF=˜Op•˜"m˜am4phamV˜p•˜am›F•m"d˜4"dd•
callback call ˜4"dd˜›^"›˜"¤›ph"›a4"dd©˜•F›¤•m’˜›p˜"˜¦pa4F_›F•ham"d˜¤’F•˜§^p˜"4›a¦"›F=˜›^F˜¤›ph"›a4˜"dd*"4c˜p•˜ amV*"4c˜¤F¤amV˜OF"›¤•F•
call work code
CAMA
Fm›•"da«F=˜¤›ph"›a4˜F’’"VF˜44p¤m›amV
carrier
m˜Fm4dp’F=˜’^FdO˜4pm›"amamV˜¦F•›a4"d˜’dp›’˜›^"›˜^pd=˜4a•4¤a›˜z"4c’•
carried load ^F˜"hp¤m›˜pO˜›•"OOa4˜’F•¦F=˜*©˜›•"OOa4_’Fm’a›a¦F˜O"4ada›aF’˜=¤•amV˜"˜Va¦Fm˜am›F•¦"d•
CAS Fm›•"da«F=˜››Fm="m›˜F•¦a4F˜p•˜"dd˜44p¤m›amV˜©’›Fh
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