Avaya 555-233-503 manual MCH example, MCH Call Delivery Example Calls Delivered? Skill

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MCH example

￿m˜›^a’˜F¨"hzdF:˜"m˜"VFm›˜a’˜dpVVF=˜am›p˜T˜’cadd’:˜F"4^˜§a›^˜"˜=aOOF•Fm›˜￿￿￿˜pz›apm•˜ Table 1-29˜’^p§’˜^p§˜4"dd’˜"•F˜=Fda¦F•F=˜§^Fm˜"m˜¤m•F’›•a4›F=_damF˜"zzF"•"m4F˜ a’˜"¦"ad"*dF˜"m=˜›^F˜"VFm›˜a’˜am˜￿¤›p_￿m˜p•˜￿"m¤"d_￿m˜§p•c˜hp=F˜￿￿￿˜§p•c˜hp=F˜ a’˜mp›˜zFm=amV}•˜

Table 1-29. MCH Call Delivery Example

	Calls Delivered?
				Skill 4
	Skill 1	Skill 2	Skill 3	(MCH=
	(MCH=	(MCH=	(MCH=one	many-
Condition	on-request)	one-forced)	- per-skill)	forced)
￿p˜4"dd’˜pm˜’F›	©F’	©F’	©F’	©F’
￿mF˜"4›a¦F˜F¨›m˜4"dd	mp	©F’	©F’	©F’
￿cadd˜s˜4"dd˜"4›a¦F	mp	©F’	©F’	©F’
￿cadd˜¢˜p•˜T˜4"dd˜"4›a¦F	mp	mp	©F’	©F’
￿cadd˜•˜4"dd˜"4›a¦F	mp	mp	mp	©F’
￿¨›m˜4"dd˜^Fd=:˜mp˜p›^F•˜"4›apm	mp	©F’	©F’	©F’
￿cadd˜s:˜¢:˜p•˜T˜4"dd˜^Fd=:˜mp˜p›^F•˜	mp	mp	©F’	©F’
"4›apm
￿cadd˜•˜4"dd˜^Fd=:˜mp˜p›^F•˜"4›apm	mp	mp	mp	©F’
￿¨›m˜4"dd˜^Fd=:˜›^Fm˜￿￿—￿￿˜’FdF4›F=	©F’	©F’	©F’	©F’
￿cadd˜s:¢:•:˜p•˜T˜4"dd˜^Fd=:˜›^Fm˜	©F’	©F’	©F’	©F’
￿￿—￿￿˜’FdF4›F=

￿VFm›’˜"m=˜’¤zF•¦a’p•’˜am˜pm_•F„¤F’›˜￿￿￿˜’zda›’˜p•˜’cadd’˜4"m˜¤’F˜￿¤F¤F˜￿›"›¤’:˜ ￿¤￿›"›’:˜"m=˜￿￿￿￿—￿￿￿˜•Fzp•›’˜›p˜=F›F•hamF˜aO˜"˜4"dd˜a’˜§"a›amV˜›^"›˜h¤’›˜*F˜ "m’§F•F=˜ahhF=a"›Fd©•

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