Avaya 555-233-503 manual Dd˜Fm›F˜ph’ ’pm˜p=F’˜hF›F’9

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■Aux Work Reason Code Type I˜￿m›F•˜none˜aO˜©p¤˜=p˜mp›˜§"m›˜"m˜"VFm›˜ ›p˜Fm›F•˜"˜￿F"’pm˜￿p=F˜§^Fm˜Fm›F•amV˜￿￿￿˜§p•c•˜￿m›F•˜requested˜aO˜©p¤˜ §"m›˜"m˜"VFm›˜›p˜Fm›F•˜"˜￿F"’pm˜￿p=F˜§^Fm˜Fm›F•amV˜￿￿￿˜hp=F˜*¤›˜=p˜ mp›˜§"m›˜›p˜Op•4F˜›^F˜"VFm›˜›p˜=p˜’p•˜￿m›F•˜forced˜›p˜Op•4F˜"m˜"VFm›˜›p˜ Fm›F•˜"˜￿F"’pm˜￿p=F˜§^Fm˜Fm›F•amV˜￿￿￿˜hp=F•˜￿p˜Fm›F•˜requested˜p•˜ forced:˜›^F˜Reason Codes˜"m=˜EAS˜pm˜›^F˜￿©’›Fh_￿"•"hF›F•’˜ ￿¤’›phF•_￿z›apm˜Op•h˜h¤’›˜*F˜y•

■Logout Reason Code Type I˜￿m›F•˜none˜aO˜©p¤˜=p˜mp›˜§"m›˜"m˜"VFm›˜›p˜ Fm›F•˜"˜￿F"’pm˜￿p=F˜§^Fm˜dpVVamV˜p¤›•˜￿m›F•˜requested˜aO˜©p¤˜§"m›˜"m˜ "VFm›˜›p˜Fm›F•˜"˜￿F"’pm˜￿p=F˜§^Fm˜dpVVamV˜p¤›˜*¤›˜=p˜mp›˜§"m›˜›p˜Op•4F˜ ›^F˜"VFm›˜›p˜=p˜’p•˜￿m›F•˜forced˜›p˜Op•4F˜"m˜"VFm›˜›p˜Fm›F•˜"˜￿F"’pm˜￿p=F˜ §^Fm˜dpVVamV˜p¤›•˜￿m›F•˜forced˜›p˜Op•4F˜"m˜"VFm›˜›p˜Fm›F•˜"˜￿F"’pm˜￿p=F˜ §^Fm˜Fm›F•amV˜￿￿￿˜hp=F•˜￿p˜Fm›F•˜requested˜p•˜forced:˜›^F˜Reason Codes˜"m=˜EAS˜pm˜›^F˜￿©’›Fh_￿"•"hF›F•’˜￿¤’›phF•_￿z›apm˜Op•h˜h¤’›˜ *F y•

￿"dd˜￿"m"VFhFm›˜￿©’›Fh˜￿"•"hF›F•’9

■Adjunct CMS Release˜—˜￿zF4aOaF’˜›^F˜•FdF"’F˜pO˜›^F˜￿￿￿˜"=b¤m4›˜¤’F=˜ §a›^˜›^F˜’©’›Fh•˜￿p•˜￿￿￿:˜›^a’˜OaFd=˜4"mmp›˜*F˜*d"mc•˜￿FO"¤d›˜a’˜*d"mc•˜

■ACD Login Identification Length˜—˜￿m›F•˜›^F˜m¤h*F•˜pO˜=aVa›’˜0˜ ›^•p¤V^˜9}˜Op•˜"m˜￿￿￿˜￿VFm›˜￿pVam˜￿￿˜aO˜Expert Agent Selection (EAS)˜pm˜›^F˜￿©’›Fh_￿"•"hF›F•’˜￿¤’›phF•_￿z›apm’˜Op•h˜a’˜n•˜￿FO"¤d›˜a’˜ 0•˜￿O˜BCMS/VuStats Login IDs˜a’˜y:˜›^F˜￿￿￿˜￿pVam˜￿￿˜dFmV›^˜h¤’›˜*F˜ V•F"›F•˜›^"m˜¬•˜￿^a’˜OaFd=˜a=Fm›aOaF’˜"m˜￿￿￿˜"VFm›˜›p˜￿￿￿•˜￿^F˜m¤h*F•˜©p¤˜ Fm›F•˜am˜›^a’˜OaFd=˜h¤’›˜F„¤"d˜›^F˜m¤h*F•˜pO˜4^"•"4›F•’˜am˜›^F˜"VFm›Œ’˜dpVam˜ ￿￿•˜￿p•˜￿￿￿:˜›^a’˜OaFd=˜4"mmp›˜*F˜¬•

■BCMS/VuStats Measurement Interval˜—˜p¤˜4"m˜Fm›F•˜half-hour˜p•˜hour˜=FO"¤d›}˜Op•˜zpddamV˜"m=˜•Fzp•›amV˜hF"’¤•FhFm›˜="›"˜aO˜›^F˜BCMS (Basic)˜"m=—p•˜›^F˜VuStats˜pm˜›^F˜￿©’›Fh_￿"•"hF›F•’˜ ￿¤’›phF•_￿z›apm’˜Op•h˜a’˜y•˜￿O˜mFa›^F•˜pO˜›^F’F˜OF"›¤•F’˜a’˜pz›apmF=:˜"m=˜aO˜ ©p¤˜Fm›F•˜"˜¦"d¤F˜am˜›^F˜BCMS Measurement Interval˜OaFd=:˜›^F˜’©’›Fh˜ =a’zd"©’˜›^F˜Opddp§amV˜F••p•˜hF’’"VF9

<value> cannot be used; assign either BCMS or VuStats first

￿O˜©p¤˜•F4Fa¦F˜›^a’˜hF’’"VF:˜’FF˜©p¤•˜￿¤4Fm›˜￿F4^mpdpVaF’˜•Fz•F’Fm›"›a¦F˜ ›p˜›¤•m˜pm˜BCMS (Basic)˜"m=—p•˜VuStats˜pm˜›^F˜￿©’›Fh_￿"•"hF›F•’˜ ￿¤’›phF•_￿z›apm’˜Op•h•

￿^F•F˜"•F˜"˜h"¨ah¤h˜pO˜¢Q˜›ahF˜’dp›’˜"¦"ad"*dF˜Op•˜hF"’¤•FhFm›˜am›F•¦"d’•˜ ￿O˜hour˜a’˜’zF4aOaF=:˜"m˜Fm›a•F˜="©˜pO˜›•"OOa4˜amOp•h"›apm˜§add˜*F˜"¦"ad"*dF˜Op•˜ ^a’›p•©˜•Fzp•›’”˜p›^F•§a’F:˜pmd©˜^"dO˜"˜="©˜§add˜*F˜"¦"ad"*dF•˜￿^a’˜=pF’˜mp›˜ "OOF4›˜="ad©˜’¤hh"•aF’˜"’˜›^F©˜"d§"©’˜•FOdF4›˜›•"OOa4˜amOp•h"›apm˜Op•˜›^F˜ Fm›a•F˜="©•˜￿^F˜am›F•¦"d˜h"©˜*F˜4^"mVF=˜"›˜"m©˜›ahF:˜*¤›˜§add˜mp›˜Vp˜am›p˜ FOOF4›˜¤m›ad˜›^F˜4¤••Fm›˜am›F•¦"d˜4phzdF›F’•

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