F"’pm˜p=F˜"hF’
Reason Code Names
’F˜›^F˜F"’pm˜p=F˜"hF’˜Op•h˜›p˜"’’aVm˜m"hF’˜›p˜F"’pm˜p=F’•˜ p¤˜4"m˜ "’’aVm˜"˜=aOOF•Fm›˜m"hF˜›p˜F"4^˜F"’pm˜p=F˜Op•˜¤¨˜p•c˜"m=˜Op•˜pVp¤›•
Administration Commands
’F˜›^F˜Opddp§amV˜"=hama’›•"›apm˜4phh"m=’˜›p˜"44F’’˜›^F˜F"’pm˜p=F˜"hF’˜ Op•h•
Action | Object |
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=a’zd"© | •F"’pm_4p=F_m"hF’ |
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4^"mVF | •F"’pm_4p=F_m"hF’ |
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Form Instructions
"cF˜"’’aVmhFm›’˜"’˜•F„¤a•F=˜Op•˜›^F˜Opddp§amV˜OaFd=’˜pm˜›^F˜Op•h•
■Aux Work˜I˜p•˜F"4^˜F"’pm˜p=F˜Fm›F•˜›^F˜m"hF˜›p˜*F˜"’’p4a"›F=˜§a›^˜ ›^a’˜F"’pm˜p=F˜§^Fm˜›^F˜"VFm›˜¤’F’˜›^a’˜F"’pm˜p=F˜›p˜Fm›F•˜¤¨˜ p•c˜hp=F•˜"hF’˜4"m˜*F˜¤z˜›p˜›Fm˜4^"•"4›F•’˜dpmV•˜FO"¤d›˜a’˜*d"mc•
■Logout˜I˜p•˜F"4^˜F"’pm˜p=F˜Fm›F•˜›^F˜m"hF˜›p˜*F˜"’’p4a"›F=˜§a›^˜ ›^a’˜F"’pm˜p=F˜§^Fm˜›^F˜"VFm›˜¤’F’˜›^a’˜F"’pm˜p=F˜›p˜dpV˜p¤›•˜ "hF’˜4"m˜*F˜¤z˜›p˜›Fm˜4^"•"4›F•’˜dpmV•˜FO"¤d›˜a’˜*d"mc•
■Affect Agent Occupancy˜I˜p•˜F"4^˜F"’pm˜p=F˜Fm›F•˜y˜©F’}˜p•˜ n˜mp}•˜m›F•˜y˜›p˜am4d¤=F˜›^F˜›p›"d˜˜›ahF˜am˜›^F˜"VFm›˜§p•c˜›ahF˜"m=˜ ›p›"d˜’"hzdF’˜§^adF˜am˜˜§p•c˜hp=F˜am˜›^F˜‰’›"OOF=˜"m©˜’caddŠ˜ hF"’¤•FhFm›•˜^F˜=FO"¤d›˜a’˜n•
REASON CODE NAMES
Aux Work | Logout | Affect Agent Occupancy |
Reason Code 1: __________ | __________ | _ |
Reason Code 2: __________ | __________ | _ |
Reason Code 3: __________ | __________ | _ |
Reason Code 4: __________ | __________ | _ |
Reason Code 5: __________ | __________ | _ |
Reason Code 6: __________ | __________ | _ |
Reason Code 7: __________ | __________ | _ |
Reason Code 8: __________ | __________ | _ |
Reason Code 9: __________ | __________ | _ |
Default Reason Code: __________ | __________ | _ |
Screen 2-11. Reason Code Names form (Page 1 of 1)
QQQ_¢••_Q¬• | ’’¤F˜s˜¤mF˜snnn |
