F"pmp=F"hF
¤Fs¤mFsnnn 2-21QQQ_¢_Q¬
Reason Code Names
F^FF"pmp=F"hFOphp"aVmm"hFpF"pmp=F p¤4"m
"aVm"=aOOFFmm"hFpF"4^F"pmp=FOp¤¨pc"m=OppVp¤
Administration Commands
F^FOpddp§amV"=hama"apm4phh"m=p"44F^FF"pmp=F"hF
Oph
Form Instructions
"cF"aVmhFm"F¤aF=Op^FOpddp§amVOaFd=pm^FOph
■Aux WorkIpF"4^F"pmp=FFmF^Fm"hFp*F"p4a"F=§a^
^aF"pmp=F§^Fm^F"VFm¤F^aF"pmp=FpFmF¤¨
pchp=F"hF4"m*F¤zpFm4^""4FdpmVFO"¤da*d"mc
■LogoutIpF"4^F"pmp=FFmF^Fm"hFp*F"p4a"F=§a^
^aF"pmp=F§^Fm^F"VFm¤F^aF"pmp=FpdpVp¤
"hF4"m*F¤zpFm4^""4FdpmVFO"¤da*d"mc
■Affect Agent OccupancyIpF"4^F"pmp=FFmFy|©F}p
n|mp}mFypam4d¤=F^Fp"dahFam^F"VFm§pcahF"m=
p"d"hzdF§^adFam§pchp=Fam^F"OOF="m©cadd
hF"¤FhFm^F=FO"¤dan
Screen 2-11. Reason Code Names form (Page 1 of 1)
Action Object
=azd"© F"pm_4p=F_m"hF
4^"mVF F"pm_4p=F_m"hF
REASON CODE NAMES
Aux Work Logout Affect Agent Occupancy
Reason Code 1: __________ __________ _
Reason Code 2: __________ __________ _
Reason Code 3: __________ __________ _
Reason Code 4: __________ __________ _
Reason Code 5: __________ __________ _
Reason Code 6: __________ __________ _
Reason Code 7: __________ __________ _
Reason Code 8: __________ __________ _
Reason Code 9: __________ __________ _
Default Reason Code: __________ __________ _