Glossary and Abbreviations
¤Fs¤mFsnnn GL-3QQQ_¢_Q¬
adjunct-controlled split
mzda^"a"=hamaFF=p*F¤m=F"=b¤m44pmpdVFmdpVVF=amp¤4^zdah¤
=p"ddFdFz^pm©§pc:dpVamdpVp¤:"m=4^"mVFpO§pchp=F^p¤V^^F"=b¤m4|F¨4Fz
Op"¤p_"¦"ad"*dF"=b¤m4_4pmpddF=zda:§^pF"VFmh"©mpdpVamp¤p4^"mVF§pc
hp=F}
adjunct-monitored call
m"=b¤m4_4pmpddF=4"dd:"4a¦F_mpaOa4"apm4"dd:p4"dd^"zp¦a=FF¦FmFzpamVp¦F"
=ph"am_4pmpd"p4a"apm
Adjunct-Switch Application Interface (ASAI)
F4phhFm="apmOpamFO"4amV"=b¤m4"m=4phh¤ma4"apm©Fh:*"F=pm^F
n¢zF4aOa4"apmOpd"©F
ADM
©m4^pmp¤=""hp=¤dF
administer
p"44F"m=4^"mVFz""hFF"p4a"F=§a^^FF¦a4FpOF"¤FpO"©Fh
Administered Connection (AC)
OF"¤F^""ddp§^F§a4^p"¤ph"a4"dd©F"*da^"m=h"am"amFm=_p_Fm=4pmmF4apm
*F§FFm"44FFm=zpam|¤mc}"m=p=""Fm=zpam|=""hp=¤dF}
administration group
FF4"z"*ada©Vp¤z
administration terminal
Fham"d^"a¤F=p"=hamaF"m=h"am"am"©FhFF"dpFham"d
Administration Without Hardware (AWOH)
OF"¤F^""ddp§"=hama"apmpOzp§a^p¤"p4a"F=Fham"dpp^F^"=§"F
ADU
FF"©m4^pmp¤=""¤ma|}
AE
FF"44FFm=zpam
after-call work (ACW) mode
hp=Fam§^a4^"VFm"F¤m"¦"ad"*dFpF4Fa¦F4"ddVFmFmF^Fhp=Fp
zFOph_Fd"F="4a¦aaF¤4^"OaddamVp¤"Oph"OF"m4"dd
AG
"F§"©
agent
zFpm§^pF4Fa¦F4"dd=aF4F=p"zdahFh*FpO"m^¤mVp¤zpzda
dp4"ddF="m"VFm
agent report
Fzp^"zp¦a=F^apa4"d"OOa4amOph"apmOpamFm"dd©hF"¤F="VFm
AIM
©m4^pmp¤amFO"4Fhp=¤dF
AIOD
¤ph"a4=FmaOa4"apmpO¤§"=a"damV