F=aF4apmpmpm§F
¤Fs¤mFsnnn 1-129QQQ_¢_Q¬
p¤4"m"aVmp^FFzdap=FF4O"ad¤F4pm=aapmam^F
"hFh"mmF"mpm_"zzda4"apm=pFmpmpaO©
pO§pchp=F4^"mVF4"mmp
¤F©p=FFhamF^F"FpOazp p¤h¤FpFzph"m¤"dd©
"OF"O"ad¤F¦a"h"m"VFhFm4FFmphzdFFO"ad¤Fa
"¤ph"a4"dd©FpF=§^FmFamaa"da«FTable 1-35
=F4a*FF¦Fm^"^F§a4^Fm=^F"=b¤m4Op¦"ap¤
"VFpO^F4"dddpam4d¤=F="F^F"p4a"apm
|"¤hamV^"^F©"F"4a¦F}Op§^a4^^FF¦Fm"Fzp¦a=F=p^F
zdap^"¦FpaOa4"apm"p4a"apm"4a¦F:^Fzdah¤mp*F
¦F4p_4pmpddF=p"=b¤m4_4pmpddF=
Table 1-35. RONA/ASAI Events
Stage of Call ASAI Event ASAI Associations
s ahFp¤ pVp¤|Op} ph"am|"VFm}4pmpd
¢ "ddF=aF4F=p
zda "ddF=aF4F= ph"am|"apm}4pmpd|Op"VFm
F¨4"ddadF"¦amV}
"dd¤F¤F=|pmd©aO^F
4"dd¤F¤F} ph"am|"apm}4pmpd:|OpmF§
"VFm%OpamFm"dpaVam"p}4"dd
4pmpd:mpaOa4"apm
 "ddF=aF4F=p
zp4FamV "ddF=aF4F= ph"am|"apm}4pmpd|Op"VFm
F¨^"4"ddadF"¦amV}
"ddF=aF4F=|pmd©aO4"dd
aF=aF4F=p"
§a^paOa4"apm"4a¦F}
paOa4"apm
"ddpOOFF=pph"am paOa4"apm|}
T "dd=Fda¦FF=p
"VFm dFamV ph"am|"apm}4pmpd:|OpmF§
"VFm%OpamFm"dpaVam"p}4"dd
4pmpd:mpaOa4"apm
Q "ddp¤F=p
zda4p¦F"VF
z"^
"ddF=aF4F=Opddp§F=
*©F¨aamVpzF"apmpO
¦Fm
ph"am|"apm}4pmpd|Op"VFm
F¨^"4"ddadF"¦amV}
 mOamaFOFF=*"4c
p4"ddF "ddF=aF4F= ph"am|"apm}4pmpd|Op"VFm
F¨^"4"ddadF"¦amV}
 pmam¤F¦F4p
zp4FamV "ddF=aF4F=Opddp§F=
*©F¨aamVF¦Fm ph"am|"apm}4pmpd|Op"VFm
F¨^"4"ddadF"¦amVF=aF4amVp
}
G "ddp¤F=p
=aF4"VFm
4p¦F"VFz"^
"ddF=aF4F=Opddp§F=
*©F¨aamVpzF"apmpO
F¦Fm
ph"am|"apm}4pmpd|Op"VFm
F¨^"4"ddadF"¦amV}