Avaya 555-233-503 manual Expert Agent Distribution, Comparison of agent selection methods

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Expert Agent Distribution

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Comparison of agent selection methods

Table 1-7˜4phz"•F’˜￿￿￿:˜￿￿￿:˜"m=˜￿￿￿˜"VFm›˜’FdF4›apm˜hF›^p=’˜"m=˜’^p§’˜ ›^F˜FOOF4›˜pO˜¤’amV˜F"4^˜pmF•˜￿FhFh*F•˜›^"›˜￿￿￿￿￿￿￿ ˜￿￿￿˜h"cF’˜›§p˜’Fz"•"›F˜ =F4a’apm’˜›p˜’FdF4›˜"VFm›’˜§^Fm˜￿￿￿˜a’˜¤’F=•˜￿^F˜’§a›4^˜Oa•’›˜a=Fm›aOaF’˜›^F˜"VFm›˜ p•˜"VFm›’˜§a›^˜›^F˜^aV^F’›˜dF¦Fd˜pO˜F¨zF•›a’F˜am˜›^F˜4"ddŒ’˜’cadd•˜￿O˜›^F•F˜"•F˜’F¦F•"d˜ "VFm›’˜§a›^˜›^F˜’"hF˜’cadd˜dF¦Fd:˜›^F˜’§a›4^˜›^Fm˜’FdF4›’˜›^F˜hp’›˜a=dF˜p•˜›^F˜dF"’›˜ p44¤zaF=:˜"’˜"zz•pz•a"›F:˜O•ph˜›^a’˜’¤*V•p¤z•

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