Avaya 555-233-503 manual How to administer Agent Call Handling, QQQ¢Q¬ ’’¤F˜s˜¤mF˜snnn

￿VFm›˜￿"dd˜￿"m=damV

NOTE:

￿dd˜pO˜›^F’F˜"VFm›˜4"z"*ada›aF’˜"•F˜"d’p˜’¤zzp•›F=˜›^•p¤V^˜›^F˜￿"dd￿a’p•˜ ￿=b¤m4›—￿§a›4^˜￿zzda4"›apm’˜￿m›F•O"4F˜￿￿￿￿}•˜￿FOF•˜›p˜￿￿￿￿￿￿￿ ˜￿￿￿˜ ￿=hama’›•"›p•Œ’˜￿¤a=F˜Op•˜hp•F˜amOp•h"›apm˜"*p¤›˜›^F˜￿"dd￿a’p•˜ ￿=b¤m4›_￿§a›4^˜￿zzda4"›apm˜￿m›F•O"4F•

How to administer Agent Call Handling

Table 1-4. Required forms

Form	Field
￿F"›¤•F˜￿44F’’˜￿p=F˜	■ ￿F"›¤•F˜￿44F’’˜￿p=F’˜Op•˜￿￿￿˜OF"›¤•F’
￿￿￿}
￿¤m›˜￿•p¤z	■ ￿p•4F=˜￿›•pcF˜￿p¤m›˜p•˜￿"dd˜￿p•c˜￿p=F
	■ ￿ahF=˜￿￿￿˜￿m›F•¦"d
￿F4›p•˜￿a•F4›p•©˜￿¤h*F•	■ ￿￿￿˜￿ahF=˜￿￿￿˜￿m›F•¦"d
￿›"›apm˜	■ ￿¤››pm—￿F"›¤•F˜￿¤››pm˜￿’’aVmhFm›’
h¤d›a_"zzF"•"m4F}	I h"m¤"d_am
	I "¤›p_am
	I "¤¨_§p•c
	I "O›F•_4"dd
	I "’’a’›
	I •FdF"’F
	I §p•c_4p=F
	I ’›•pcF_4m›
	■ ￿4›a¦F˜￿›"›apm˜￿amVamV˜￿￿￿:˜￿©*•a=}
	■ ￿=dF—￿4›a¦F˜￿amVamV˜￿￿￿￿￿￿￿￿￿￿}
	■ ￿¤￿›"›’
	Continued on next page

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