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Interactions

￿"dd˜￿•phz›amV

￿aVa›’˜4pddF4›F=˜*©˜￿"dd˜￿•phz›amV˜"•F˜z"’’F=˜§a›^˜4¤••Fm›˜4"dd˜amOp•h"›apm˜ ›p˜"˜￿￿￿￿￿￿￿￿￿￿˜"=b¤m4›•

￿a•F4›˜￿VFm›˜￿"ddamV˜

￿a•F4›˜￿VFm›˜￿"ddamV˜"ddp§’˜"m˜"=b¤m4›˜›p˜=a•F4›˜"˜4"dd˜›p˜"˜z"•›a4¤d"•˜￿￿￿˜ "VFm›˜"m=˜^"¦F˜›^F˜4"dd˜›•F"›F=˜"’˜"m˜￿￿￿˜4"dd•˜￿"dd’˜›^"›˜Fm›F•˜›^F˜’§a›4^˜ "’˜￿￿￿˜4"dd’˜"m=˜"•F˜•p¤›F=˜›p˜"˜z"•›a4¤d"•˜"VFm›˜¦a"˜"=b¤m4›˜•p¤›amV:˜p•˜ "•F˜›•"m’OF••F=˜¦a"˜"˜›^a•=_z"•›©˜h"cF_4"dd˜•F„¤F’›:˜"•F˜›•F"›F=˜"’˜￿￿￿˜ 4"dd’˜Op•˜›^F˜=¤•"›apm˜pO˜›^F˜4"dd•˜￿FF˜‘‘Automatic Call Distribution’’ on page 1-23˜Op•˜hp•F˜amOp•h"›apm˜pm˜￿a•F4›˜￿VFm›˜￿"dd’•

￿•ap•a›©˜￿"ddamV

￿"dd￿a’p•˜￿￿￿￿˜"ddp§’˜*p›^˜￿•ap•a›©˜￿"ddamV˜"m=˜￿a•F4›˜￿VFm›˜￿"ddamV˜Op•˜›^F˜ ’"hF˜4"dd•˜

Information Forwarding

￿^FmF¦F•˜￿￿￿￿￿￿￿ ˜￿￿￿˜am›F•Odp§’˜"˜4"dd˜p¦F•˜￿￿￿￿˜›•¤mc˜O"4ada›aF’˜Op•˜F¨"hzdF:˜

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￿￿￿￿˜¤’F•˜amOp•h"›apm

›^F˜m"hF˜pO˜›^F˜"4›a¦F˜￿￿￿˜￿￿￿˜￿￿￿￿}

p›^F•˜￿￿￿˜amOp•h"›apm˜"˜›ahF˜’›"hz˜’^p§amV˜§^Fm˜›^F˜4"dd˜Fm›F•F=˜›^F˜ 4¤••Fm›˜„¤F¤F:˜›^F˜4"ddŒ’˜z•ap•a›©˜dF¦Fd˜am˜a›’˜4¤••Fm›˜„¤F¤F:˜"m=˜›^F˜›©zF˜pO˜ am›F•Odp§}

"m©˜4pddF4›F=˜=aVa›’˜›^a’˜=pF’˜mp›˜am4d¤=F˜=a"d_"^F"=˜=aVa›’}•˜￿^F’F˜=aVa›’˜ "•F˜"¦"ad"*dF˜Op•˜z•p4F’’amV˜"›˜•Fhp›F˜¦F4›p•’˜"m=—p•˜=a’zd"©amV˜›p˜›^F˜ "VFm›•

›^F˜m¤h*F•˜pO˜’F4pm=’˜›^"›˜›^F˜4"dd˜^"’˜"d•F"=©˜’zFm›˜am˜¦F4›p•˜ z•p4F’’amV˜4"ddF=˜‰am_￿￿￿˜›ahFŠ}

￿ma¦F•’"d˜￿"dd˜￿￿˜￿￿￿￿}

NOTE:

￿Fm=amV˜pO˜amOp•h"›apm˜=FzFm=’˜pm˜z•ap•a›©˜’F››amV’˜"m=˜"4›a¦"›F=˜OF"›¤•F’•˜ ￿d’p˜›^F˜’§a›4^˜¦F•’apm˜h¤’›˜*F˜￿–˜p•˜d"›F••

￿p•§"•=amV˜pO˜›^F˜d"’›˜›^•FF˜a›Fh’:˜4pddF4›F=˜=aVa›’:˜am_￿￿￿˜›ahF:˜"m=˜￿￿￿￿˜a’˜mF§˜ am˜￿￿￿￿￿￿￿ ˜￿￿￿˜￿•￿–•••

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Avaya 555-233-503 manual Information Forwarding, Dd˜phz›amV, FmFF˜ ˜˜am›FOdp§’˜˜4dd˜pF˜˜›¤mc˜O4ada›aF’˜Op˜F¨hzdF˜