5 supportSave

The default location to where supportSave output is saved is under the IP address of the host from which it was collected, relative to the HCM installation directory, as follows:

USER HOME\HCM\data\10.32.116.1\supportsave For example: C:\Users\Administrator\HCM\data\10.32.116.1\supportsave

supportSave collection sources

Table 14 lists the sources from which you can gather supportSave information.

TABLE 14

supportSave collection sources

 

 

 

Source of supportSave information

supportSave information collected

 

 

BFA based supportSave1

Driver-related logs and config files

Browser-based supportSave

Driver-related logs and config files

 

 

Agent log/config files

 

 

HCM-based supportsave

Agent log and config files

 

 

HCM GUI log and config files

1bcu debug does not support the bcu debug --supportsave command. See “supportSave collection using a command prompt” on page 63 for more information.

Automatic statistics collection

The port statistics log file is collected as part of the supportSave activity.

Port statistics collection occurs every eight hours and will be logged in to a rolling file under the /log/ directory. There are a maximum of five backup files and each file has a 100 KB size limit. A new backup file overwrites the oldest file.

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Brocade Adapters Administrator’s Guide

 

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Brocade Communications Systems 804 manual SupportSave collection sources, Automatic statistics collection