62 Brocade Adapters Administrator’s Guide
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supportSave
5
The default location to where supportSave output is saved is under the IP address of the host from
which it was collected, relative to the HCM installation directory, as follows:
USER HOME\HCM\data\10.32.116.1\supportsave
For example:
C:\Users\Administrator\HCM\data\10.32.116.1\supportsave
supportSave collection sources
Table 14 lists the sources from which you can gather supportSave information.

Automatic statistics collection

The port statistics log file is collected as part of the supportSave activity.
Port statistics collection occurs every eight hours and will be logged in to a rolling file under the
/log/ directory. There are a maximum of five b ackup files and each file has a 100 KB size limit. A
new backup file overwrites the oldest file.
TABLE 14 supportSave collection sources
Source of supportSave information supportSave information collected
BFA based supportSave1Driver-related logs and config files
Browser-based supportSave Driver-related logs and config files
Agent log/config files
HCM-based supportsave Agent log and config files
HCM GUI log and config files
1 bcu debug does not support the bcu debug --supportsave command. See
“supportSave collection using a command prompt” on page63 for more information.