Brother 6550MC Other Problems, 16-5, Sometimes you may see vertical streaks on your copies

MFC 4550/6550MC/7550MC

OP-US-5.0

TROUBLESHOOTINGPROCEDURES

Other Problems

When the Receiving Party Says the Picture is Not Clear

Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, yourmachine’sscannermaybedirty,sotrycleaningit.(Seepage14-1)

When the Receiving Party Says Vertical Streaks Appear on the Faxes They R e c e i v e :

Your machine’s scanner may be dirty or the receiving party’s printer head may be dirty. Clean your scanner, (See page 14-1)and make a copy to check if the problem was caused by your machine.

Vertical Streaks Appear on the Faxes You Receive

Sometimes you may see vertical streaks on the faxes you receive. Either your machine’sprimarycoronawireforprintingmaybedirty,orthesendingparty’sfax scanner may be dirty. Clean your primary corona wire. (See page 14-3)Make a copy toseeiftheverticalstreaksarestillthere.

Vertical Streaks Appear in Copies

Sometimes you may see vertical streaks on your copies.

Eitherthescannerortheprimarycoronawireforprintingisdirty.Cleanthemboth. (See page 14-1~3)

If the Printed Pages are Still Blurred at the Center or Either Edge as Below

First,makesurethattheprinterisplacedonaflat,horizontalsurface.

Iftheproblemstilloccurs,removethedrumunitwiththetonercartridgeinstalled. Holdtheunithorizontallywithbothhandsandtapitfirmlyagainstaflatsurface3 or4times.Reinstallthedrum/tonerunitandtryprintingagain.Iftheprintquality is acceptable, you may continue using this drum unit. If the print quality is not acceptable replace the drum unit. If streaks still occur, please contact Brother CustomerServiceoryourlocalAuthorizedServiceCenterforfurtherassistance.

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Horizontal Streaks

Youmaygetafaxwithhorizontalstreaksorwithmissinglines.Usuallythisiscaused by a poor telephone connection. Ask the other party to send the fax again.

Poor Printing Quality

Iftheprintingqualityisnotatanacceptablelevel,pleasereplaceyourdrumunitwith a new one.

16-5