MFC 4550/6550MC/7550MC

OP-US-5.0

TROUBLESHOOTINGPROCEDURES

Paper Handling Problems

Question

Recommendation

The MFC does not load

• Check to see if the CHECK PAPER or PRINTER JAM

paper.

message appears on the LCD. If so, the multipurpose sheet

The LCD shows CHECK

feedermaybeoutofpaperornotproperlyinstalled.Ifitis

PAPER or PRINTER

empty, load a new stack of paper into the feeder.

JAM.

• Ifthereispaperinthemultipurposesheetfeeder,makesure

 

itisstraight.Ifthepaperiscurled,youshouldstraightenit.

 

Sometimes it is helpful to remove the paper, turn the stack

 

overandputitbackintothepapertray.

 

• Reducetheamountofpaperinthemultipurposesheetfeeder,

 

thentryagain.

 

 

The MFC does not load

Reinsertthepaperfirmly,onesheetatatime.

paper from the manual

 

feedstop.

 

 

 

How can I load

You can load envelopes from either the multipurpose sheet

envelopes?

feederorthemanualfeedslot.Yourapplicationsoftwaremust

 

besetuptoprinttheenvelopesizeyouareusing.Thisisusually

 

done in the Page Setup or Document Setup menu of your

 

software.Refertoyourapplicationmanual.

 

 

What paper can I use?

Youcanuseplainpaper,envelopes,transparencies,labels,and

 

organizer paper. For information on loading paper. See

 

“Acceptable Paper” in Chapter 10.

 

 

How can I clear paper

See “Paper Jams” on page 14-6.

jams?

 

 

 

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Brother 6550MC, 7550MC warranty 16-13