MFC 4550/6550MC/7550MC

OP-US-5.0

 

 

 

 

 

 

 

 

 

 

 

TROUBLESHOOTINGPROCEDURES

 

 

 

 

 

 

 

 

 

 

 

 

General Printing Problems

 

 

 

 

 

 

 

 

 

 

Question

Recommendation

 

 

 

 

 

 

 

 

 

 

The MFC prints

• Turn the MFC on and off or reset it.

 

 

 

 

unexpectedlyorit

• Makesureyourapplicationsoftwareiscorrectlysetuptouse

 

 

 

 

printsgarbage.

theMFCbycheckingtheprintersettingsinyourapplication

 

 

 

 

 

software.

 

 

 

 

 

• Makesurethatthecorrectinterfacetypeandsettingsareset

 

 

 

 

 

up to match your computer. Be sure to use the RS-422A serial

 

 

 

 

 

interface for Macintosh computers and the RS-232C serial

 

 

 

 

 

interfaceforPCs.Referto“ConnectingtheSerialInterface

 

 

 

 

 

Board (RS100M)” in Chapter 15. (Only for MFC 6550MC/

 

 

 

 

 

7550MC)

 

 

 

 

 

 

 

 

 

 

The MFC can not print

TheMFCreceivedaverycomplexprintjobandcouldnotprocess

 

 

 

 

fullpagesofadocument.

part of the page. This may be solved by the following ways.

 

 

 

 

An error message PRINT

• If you are using Windows® 95 or Windows® 3.1 with the

 

 

 

 

OVERRUN occurs.

supplied printer driver, see the “Windows® Setup Printing

 

 

 

 

 

Problems”section.

 

 

 

 

 

• Try to reduce the complexity of your document or reduce the

 

 

 

 

 

printresolution.

 

 

 

 

 

 

 

 

 

 

The MFC prints the first

Thisisaproblemusuallyrelatingtoserialinterfacesettings.

 

 

 

 

coupleofpagescorrectly,

Yourcomputerisnotrecognizingtheprinter’sinputbufferfull

 

 

 

 

 

 

 

then some pages have

signal.Causescouldbethewrongtypeofserialcable(incorrectly

 

 

 

 

text missing. (Only for

wiredortoolong)orincorrectsettingofyourcomputerserial

 

 

 

 

 

 

 

MFC 6550MC/7550MC)

interface.

 

 

 

 

 

 

 

 

 

 

The MFC can not print

• Expand the printer memory by installing one of the optional

 

 

 

 

 

 

 

 

fullpagesofadocument.

memory boards (ME1000 or ME2000) .

 

 

 

 

A MEMORY FULL error

• Reducetheprinterresolution.

 

 

 

 

messageoccurs.

• Reduce the complexity of your document and try again.

 

 

 

 

 

• Reducethegraphicqualityorthenumberoffontsizeswithin

 

 

 

 

 

yourapplicationsoftware.

 

 

 

 

 

 

 

 

 

 

My headers or footers

Mostlaserprintershavearestrictedareathatwillnotaccept

 

 

 

 

appear when I view my

print.Usuallythesearethefirsttwolinesandlasttwolines,

Maintenance

 

 

 

document on the screen

leaves62printablelines.Adjustthetopandbottommarginsin

 

 

 

 

 

 

 

but do not show up when

yourdocumenttoallowforthis.

 

 

 

 

Iprintthem.

 

 

 

 

 

 

 

 

 

 

 

 

 

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Image 219
Brother 7550MC, 6550MC warranty 16-14