Paper Jams, 14-6, Fixing a Document Jam

MFC 4550/6550MC/7550MC

OP-US-5.0

REGULAR MAINTENANCE

Paper Jams

Your machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM.

Fixing a Document Jam

1.Openthefrontcontrolpanel.

2.Remove the jammed documents.

3.Closethecontrolpanel.

4.PressStop.

Fixing a Recording Paper Jam

Before you can clear a paper jam error, you must find out where the paper is stuck. Usethediagrambelowtohelplocatethepositionofthepaper.

Paper

Top cover

Multipurpose sheet feeder

Drum unit

Maintenance

14-6

Page 195

Image 195

Brother 7550MC, 6550MC warranty Paper Jams, 14-6, Fixing a Document Jam, Fixing a Recording Paper Jam

Contents

MFC 4550/6550MC/7550MC OP-US-5.0 Operations Manual Shipment of the Multi-Function Center MFC IntroductiontotheOperationsManual ForFax,Printer,Copier Table of Contents Table of Contents Remote Activation Basic Setup to Receive Faxes Caller ID Distinctive Ringing Started Receive Password ICM MAX. Time FeaturesOGM Messages 10-1 Voice Alarm 13-1 11-1 15-1 Parallel Interface Specifications MFC 7550MC MFC 6550MC panel keys are same as 7550MC MFC Redial/Pause Number KeysHook Hold Sort Shift One-Touch Dial KeysEnlarge/Reduce Copy 16. FF/Cont Test/Reset13. On/OffLine Start Seepage2-2 Liquid Crystal DisplayClear 23.Set Function Help ResolutionMode Super Q.Scan Play Message Center Area Only for MFC 6550MC/7550MCRecord Erase Press 2. Only for MFC HOW to USE ON-SCREEN Programming OSP and Help KEYUsing the Function Mode to Access On-screen Programming OSP User-friendly Programming E a K E R H I G H Alternating Displays for On-screen Programming OSPFunction Selection Table Clear Latertime ShouldchangethissettingAuto Default is AUTO. Contrast Mode to on Incomingfaxes ThepageonceanerroroccursLocations for 7550MC Usedforbroadcasting Settings Fax Mode 2/3/4ringsSimulated ringing in F/T mode Settings are OFF/LOW/HIGH Automatic Cover Theactivityreportisprinted12/24hours,2/4/7days,OFF Station ID Incoming fax message Machine in Message Center mode6550MC Voice Alarm recordings 7550MC Message Center memory 10-12 Backtofactorydefaultsettings10-11 Confirmfonttypes Using the Help Key How to Print a Help List Key Once Twice How to Enter Text in Function Mode ÄËÖÜÀÇÈÉ0 Press 2 twicetoentertheletter BPress 7 threetimestoentertheletter R Press Set How to Set the Sleep Time PressStoptoexit Example Pulse PressSet Setting the Dialing Mode Tone/PulseMFC 4550 will skip to Step Waitfortwoseconds Press6 Press1 Setting the Date and Time Press7 Press109/12/1996 FAX4155554444 Setting the Station ID M E B R O T H E R Enter your telephone number up to 20 digitsPressSettoconfirmtheentry PressStoptoreturntothedateandtime TEL4155554445 Press5 Press2 Setting the Beeper Volume Level 0514155551212 Storing the One-Touch Dial Numbers Storing the Speed-Dial Numbers Waitfortwoseconds Only for MFC 6550MC/7550MC Press1 Press4P E F a Example TEL. See PressSet # 0#055555151 Memory Storage/Temporary Battery Back Up Setting Up Number Groups for Broadcasting G01#03#05*02 Example #03, #05, *02 PressSet Press Stop to return to the date One-Touch Time #Speed Dial Types of NumbersChain Dialing One-Touch Dialing UsingtheunitasatelephoneUsing Hold, Pause, # with the Telephone Manual Dialing L . I N D E Searching the Telephone IndexOn Hook Dialing Pick up the handset, or press Hook PressStarttobegindialing Size of Your Documents How to Insert the Document Weight Foronesheet0.07x10-3to0.121x10-3lbs/inch2 52to85g/m2 Auto Document Feeder ADFAbout the Documents You Send Transmission speed is slower than Fine Setting the ResolutionGetting Ready to Send a Fax Transmission speed is slower than Standard Example S.LIGHT Setting the ContrastInsert the documents face down into the feeder Press1 Press4 Thedisplaywillalternatemessages 2Automatictransmission Talking to the Other Party When Sending a FaxSending a Fax There are 3 basic ways to send a fax 1Manual transmission Sending a Fax Automatically Sending a Fax ManuallyPressStart Optional Settings When You Send a Fax Manually Automatic and Manual RedialingPrinting Page Headers 100% Sending a Fax by Using Super Quick-Scan Memory TransmissionInsertthedocumentsintothefeeder Display will indicate how much memory is available Setting the Daily Timer for Delayed Transmissions Waitfortwoseconds,pressStoptoexitEnter Time 0 Example 1945 745 P.M Delayed TransmissionWaitfortwoseconds PressStop Enter the fax number I M E R SET TIME= Getting Familiar with the Broadcasting Function BroadcastingPress Start Timetocall InsertDocumentAintothefeeder Sending FaxesSending by Multiple Transmissions Example Group number 70% Display shows remaining memoryPressStartto startscanningdocuments 09/12/1996 1527 R I N T E R N T E R R U P T Interrupting the Timer and Polled JobExample Timer Waiting with a document in the feeder Waitfortwoseconds Only for MFC 6550MC/7550MC Press1 Press0 1945 Canceling a JobExample Timer Waiting with documents in the feeder Tocancelthenextjob,press1 again.To exit,simplypress2 Setting the Overseas Mode E R S E a S O F FE R S E a S O N R I N T E R E M P . S E T T I N G S E S O L U T I O N Setting Your MFC for Multiple Resolution TransmissionPress1 Press5 Example Fine Enter the fax number PressStart When you finish setting the resolutionSending a Fax with an Electronic Cover Page Message Forallyourpages,pressStop Confidential Customizing Your Cover Page CommentSelecting a Comment for the Cover Comment OFF Please Call Press Printing a Sample CoverExample TOP Secret You can print a sample Cover Page to check the format Example 2.PLEASE CALL. See To Always Send a CoverPress5 Press3 Example on Enter the fax number Press Start Sending a Fax When the Cover Page Is onSending a Cover Page Temporarily Sending an Automatic Cover Example 2.PLEASE Call Waitfortwoseconds Enter the fax number PressStart Using the Call Reservation Function Waitfortwoseconds Only for MFC 6550MC/7550MC Press1R I N T E R E M P . S E T T I N G S Please Call AT TEL FAX PressSet PressStop Enter the fax number PressStartPickupyourhandsetifitrings 14155551212 ECM Error Correction Mode Error RetransmissionPrinting the Call Back Message Next-FAX Reservation Press5 Press4Example on 09/12/1996 Receiving L I N E Enter Start Scan Ready Selecting an Answer Mode Receiving Faxes and Other Calls Basic Setup to Receive Faxes Manual Reception Manual Mode Automatic Fax Only Reception Fax ModeSetting the Ring Delay F/T Switch Fax/Telephone Mode Receiving Faxes and Other CallsPressSet PressStoptoexit Record a message within 20 seconds Press8 Press6PressRecord Pick up the handset Press Function Setting the F/T Ring Time Example OFF PressSet SmoothingExample 10 sec PressSet PressStoptoexit Press5 Press1 Setting the Size of the Recording Paper Press5 Press6YES 2.NO D U C T I O N a U T O Using Fixed Reduction Ratios Printing a Reduced Size Copy of the Incoming DocumentAuto Reduction Selecting the Ratios of Fixed Reduction Auto SET Setting the Print DensityChangethesettings PressSet Reception into Memory Out of Paper Reception Press5 Press7 Toner Save Function E a K E R L O W Speaker VolumePress6 Press3 Example High Press6 Press5 Ring Volume What is Remote Activation? Connecting an External or Extension TelephoneRemote Activation Receiving Faxes and Other Calls Receiving Faxes and Other Calls Remote Activation Using Remote CodesUsing the Activation Code Using the Deactivation Code Troubleshooting Making the Remote Codes Easier to UseChanging and Registering Remote Codes How to Use an External TAD with the MFC Example on PressSetT . code * 5 A C T . code # 5 Connecting an External TAD to the MFC Flowchart of External TAD Reception Example Voice EXT. mode TAD mode for MFCHookup Can My MFC Use Distinctive Ringing? What Is Distinctive Ringing?Recording the TAD’s Outgoing Message OGM Distinctive Ringing To have your Message Center’s OGM answer your main numbers Can I Change the Setting Later?Receiving Faxes and Other Calls Distinctive Ringing How Will the MFC Treat All Other Numbers? How Does the Distinctive Ringing Function Work? Distinctive Ringing Receiving Faxes and Other CallsLine Only for MFC 6550MC/7550MC For MFC Flowchart of an Incoming Call FAX on FAX OFF For MFC 6550MC/MFC 7550MC Have a friend ready to call your distinctive ringing number Setting the Distinctive Ringing FunctionWhat Must I Do to Set Up Distinctive Ringing? Which Phone Number Should I Register? I S T I N C T I V E PressSet PressStop Residentialcustomerscanprotectthemselvesfromunwantedcalls How to Turn the Distinctive Ringing Function on or OFFWhat is Caller ID? Advantages of Caller ID Scanning through the Caller IDs Stored in the Memory Caller ID Appears on the Display When Your Telephone RingsCaller ID Receiving Faxes and Other Calls How Does Caller ID Work? PressStop toexit Receiving Faxes and Other Calls Caller IDPress6 Press7 PressSet This example, press the Z key 5 times Sample Caller ID List Printing the Caller ID List You can set receive password status to on or OFF Turning Receive Password On or OFF Press Stoptoexit Receive Password Receiving Faxes and Other Calls Usepollingtocontrolthecostofwhopaysforsendingafax What Is Polling?When to Use Polling How Does It Work? Polling Another Fax Machine Calling HelpfulHints Using Polling Effectively Examples ToselectPollingON Setting Up Polled Waiting Being Called Enterthetime Delayed PollingPressStartandwaitforthepollingcallto Comein Setting Up Polled Waiting with Super Quick-Scan Sequential PollingWaitfortwoseconds PressStop O L L I N G Setting the Fax Storage To select on or OFFExample on Press Set FAX in MEMORY01 Online Paging/Fax Forwarding How paging works Paging onHow fax forwarding works Fax Forwarding on # 19085551234## Setting Up Paging Registering the Paging NumberAG# #18002844329## IN# PIN# FaxfaxfaxFor Example 19085551234## or 329329329## WD# What Is Remote Control Access?PressFunction Press8 Press2 PressSet Enter a fax forwarding number up to 20 digits Setting the Remote Access Code How to Use Remote Access and Control Codes When to Enter the Remote Access CodeRemote Fax Retrieval Pagingsetting Remote Control Commands Changing the Fax Forwarding Number Remotely Retrieving the Memory Status List and Fax Messages RemotelyExampleToretrieveallfaxmessages,press96200 You can print a fax message that is stored in the memory Printing a Fax Message What Do I Want the Message Center to Do? Getting Started Message Center Mode SettingsWhat Is the Message Center Mode? Factory setting is FAX OFF/VOICE on Mode Settings at a Glance Message Center Mode Settings Getting Started Voice EXT Flowchart of an Incoming CallFAX on Voice on Voice OFF Also, External Answering Machine is OFFFAX OFF Voice on FAX OFF Voice OFF FAX OFF Voice EXT Setting the Message Storage Turning on the Message Center with 3 Basic StepsWaitfortwoseconds Press1 Press8 Waitfortwoseconds Press1 Recording the MSG CTR Outgoing Message MSG CTR OGM OGM Message Center Mode SettingsActivating the Message Center Mode ToactivateMessageCenter Getting Your Messages Message Center Mode Settings What Happens When the Memory Is FullHow Will I Know Messages Have Been Received? Thedisplay Message Center Mode Settings Getting Your MessagesBackup Printing Option PressPlay Press Functionand then Playfor Voice Alarm Example OFF PressSet PressStoptoexit Press1 Press8 Press2 Erasing and Printing FAX Messages Erasing Your Messages Message Center Mode Settings You can erase all incoming Voice or Fax messages at onceYou want to erase Press 1 toeraseor 2 tocancel Playing Your Outgoing Message OGMSuper Q.Scan and Help. See Erasing Your Outgoing Message OGM PressErasePress 1 to erase OGM Message Center Mode Settings More Features Setting the Toll SaverWaitfortwoseconds Press1 Press8 Press9 Example 25SEC PressSet Waitfortwoseconds Press1 Press8 Press5 Recording a Conversation Playing OGM Outgoing Message ON/OFF Setting Up to ICM MAX. Time More Features Message Center Mode SettingsRecording a Memo Press Record What Is Paging/Fax Forwarding? Message Center Mode Settings PAGING/FAX Forwarding To select Paging Press Set PAGING/FAX Forwarding Message Center Mode Settings # 1 9 0 8 5 5 5 1 2 3 4 # # PIN# Alpha Message Digits Memory Backup of Message Center MemoryWaitfortwoseconds Press1 Press8 Press3 Enter a fax forwarding number up to Remote Retrieval Nolongbeeps Remote Retrieval Message Center Mode SettingsUsing the Remote Access Code Received Voice messages Remote Control Commands Detail Operation Message Center Mode Settings Remote Retrieval Ex.Toretrieveallfaxmessages,press96200 Message Center Mode Settings Voice Alarm Voice AlarmSetting the Voice Alarm SET TIME=1525 Voice Alarm Message Center Mode SettingsRecording Voice Messages for the Voice Alarm Examples of Voice Alarm messages REC . MSG /20 09/12/1996 Wait for 2 seconds Press RecordPress Stop or replace the handset SET TIME=2000 Playback of the voice message finishes Example Press 2 keyMonday Remote Control of the Voice Alarm Which is Function 1-5-6. See Using the MFC AS a PrinterAcceptable Paper 10-1 You can use recycled paper in this MFC 10-2 10-3 NO! NO! no FF/Cont Key Control Panel KeysSimultaneous Operation On/OffLine Key Test/Reset Key Print Priority Key10-5 Enhanced Memory Management 10-6Windows Printing Bidirectional Parallel Interface Multipurpose Sheet Feeder 10-7Cont Two-sided Printing Manual Duplexing 10-8 10-9 When you load one sheet of paper manuallyWhen you load more than one sheet of paper manually Manual Feed Slot Paper Tray 10-10 TheMFChasfinishedprintingthe list 10-11Printing the Internal Font List Only for MFC 6550MC/7550MC Press Start MFC will start printing 10-12 Thedisplaywillshow 10-13 10-14 Printing PC Data in Hexadecimal Only for MFC 6550MC/7550MC 11-1 Printingreportsandlists How to Print Reports and Lists 11-2Other Reports Press7 Press3 Using the number keys Example 1945 745P.MActivity Report Interval 11-3 11-4 Printing the All Dial List 11-5MFC 7550MC Tochoosethesetting Example on Press Set Transmission Verification Xmit Report11-6 11-7 Memory Status List 11-8Memory Status List of MFC 7550MC For MFC HOW to USE the Copy FunctionMaking a Single Copy 12-1 Insert the documents face down into the feeder PressCopy Making Multiple CopiesStacking Multiple Copies 12-2 Example PressCopy Machine will begin copying Sorting Multiple Copies Only for MFC 6550MC/7550MC12-3 Insertthedocuments PressSort Example Reduce TochoosethesettingReducing and Enlarging Copies 12-4 ELG/RDC 93% 12-5For MFC 6550MC/7550MC Example 93% Press Copy Press Copyor just wait 5 seconds Copying a Photograph12-6 Insertthedocuments PressPhoto 13-1 Toner Empty IndicatorReplacing Toner Cartridgeand Drum Unit Replacing the Toner Cartridge Followthesestepstoreplacethetonercartridge 13-2 Aluminum bag New toner cartridge Old toner cartridge 13-3 13-4 Replacing the Drum Unit 13-5Remove the old drum unit. See page13-2 New drum unit 13-6 Do not remove starter sheet 13-7 Regular Maintenance Regular Maintenance14-1 Cleaning the Drum Unit 14-2Turn the drum unit upside down carefully 14-3 Packing and Shipping the Machine 14-4 Closethecartonboxandtapeitshut 14-5 Fixing a Recording Paper Jam Paper Jams14-6 Fixing a Document Jam Clearing a Paper Jam in the Multipurpose Sheet Feeder 14-7 14-8 Clearing a Paper Jam near the Drum UnitClearing a Paper Jam in the Fuser Unit Optionalaccessories 15-1Donottouchthesurfaceofthemaincontrollerboard 15-2 GuiderailsWiththethreescrews Set the parameters to match your computer as follows 15-3 15-4 Thefactorysettingsareindicatedinboldprint Turn on the power switch 15-5Seeyourdealertopurchaseaserialinterfacecable MFC Memory Board15-6 Model Name Optional Memory Total 15-7 Installing the Optional Memory Board 15-8 Canada Internet TroubleshootingproceduresAccessoryOrders 16-1 16-2 Error Messages 16-3 Recording paper is stuck in the printing area 16-4 Poor Printing Quality Other Problems16-5 Sometimes you may see vertical streaks on your copies Theprintdensitydialislocatedinthe 16-6 Boot Comm.drv=comm115.drv Comm.drv=brmfcomm.drv MFC Connect Failure or Bi-Directional Communication Error16-7 WPSLPT1=1 16-8Spooler QP.LPT1 = wpsljqp.dll 386Enh Device=wpsljvpd.386 16-9 Windows Run=C/WINDOWS/SYSTEM/WPSIOMON386Enh Device=wpscomd.386 Device=wpsljvpd.386 16-10 Graphics or text is missing when the document is printed 16-11 16-12 16-13 16-14 16-15 16-16 16-17 17-1 Specifications 17-2 PortraitandLandscapeareavailablefortheabove 17-3+5V Upright/normal 17-4 17-5 FaxU.S.AOnly 18-1 18-2 FDA RegulationsNaeshiro-cho Mizuho-ku Nagoya, 467 Japan Important Safety Instructions 18-3International Energy Star Compliance Statement Fax-BackSMSystem 18-4 18-5 Ifyouhaveanyproblem,contactBrotherservicepersonnelat 19-1 SET Mode 19-2 19-3

Brother 7550MC, 6550MC Paper Jams, 14-6, Fixing a Document Jam, Fixing a Recording Paper Jam

Models: 6550MC 7550MC

REGULAR MAINTENANCE

Paper Jams

Fixing a Document Jam

Fixing a Recording Paper Jam

14-6