Emergency sequence for ‘Carer option’ | BT In Touch 2000 manual

Emergency sequence for ‘Carer option’

START OF EMERGENCY SEQUENCE

AT THE USER’S PREMISES

BT In Touch

Pendant

First emergencyis number called

BT In Touch 2000

User Phone

Carer 1

The BT In Touch 2000

User Phone continues the

emergency sequence -

•If the Carer (1, 2 or 3) does not answer the call within 1 minute, or the call is answered but the 555 emergency code is not entered.

-until the call is answered by a Carer and 555

is entered

BT In Touch Pendant button	Carer 2
or Emergency button on
the BT In Touch 2000
User Phone is pressed	Carer 3
	Carer 3

The Emergency button begins to flash and beep and the User hears the message “Don’t worry, we are trying to contact help.”

4 Carer options

75

Image 75

BT In Touch 2000 manual Emergency sequence for ‘Carer option’

Contents

For Use With Caller Display Service Please note Contents BT In Touch This user guide Welcome to the BT In Touch 2000 package Welcome How the BT In Touch Package works Touch 2000c Carer PhoneEmergency contact numbers First emergencyis number called Basic emergency sequence Carer receives the call Using the Emergency buttonEasier to hear the call when in ‘handsfree’ If the Carer’s number is engaged Amplifying the User’s voice What to do nextArrangement of support for the User Unpacking When unpacking you should have Safety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Plan where you will put your BT In Touch 2000 User Phone Setting up your BT In Touch 2000 User Phone Select ringer volume Connect the telephone Line cordSelect ringer tone Positioning your BT In Touch User Phone Connect the power cable Uncoil the pendant receiver aerial Setting time and date Manually Setting time and date With Caller Display If you hear No mains power If you hear Telephone line disconnectedIf you hear Please change batteries Entering emergency contact Phone numbers Phone number is now stored Giving emergency status to numbers Announced, e.g. Emergency status on Or Emergency status off. The displayThese Quickdial memories now have emergency status Calls Changing Quickdial memory Numbers At a glance Press and release the second Pendant button Testing the range of the BT In Touch PendantRegistering your BT In Touch Pendant Registering your BT In Touch Pendants BT In Touch Pendants BT In Touch Pendant is used for PurposesChanging the way you wear your BT In Touch Pendant Using the BT In Touch Pendant to Answer calls Using 2 BT In Touch PendantsBT In Touch Pendant life BT In Touch Pendant battery low Registering a replacement BT In Touch PendantRegistering your BT In Touch Pendants Press and hold down the Announce Emergency announcements Emergency call Status announcementsAnnouncement is... and then the new personal message Press and release the Announce BT In Touch 2000 User Phone in an emergency Starting an emergency callWhat the User will hear during an Emergency call Cancelling an emergency call at BT In Touch 2000 User Phone BT In Touch 2000 User Phone in normal use Making and receiving callsHandsfree button Using handsfree Using the Handsfree buttonUsing the Pendant button Calls button and Calls List Redial Entry you wish to store, for example Press and hold down the Cancel Using the R Recall button SecrecyDirectory Display shows the number of entries up to Using your Cancel button to stop An emergency call No mains powerLow batteries Voice prompts Optional settings of the BT In Touch User PhoneEmergency cancel timer Telephone line disconnected Display contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Install or replace the batteries Setting up your BT In Touch 2000c Carer Phone Connect the telephone Line cord Positioning your BT In Touch 2000c Carer Phone Connect the power cable Press the button to set AM Display then shows Enter the phone numberPress Store. The display then shows Press Store, the display shows Using the Divert button Press the Divert button twice Answering an emergency call BT In Touch 2000c Carer Phone in an emergency Making a further call whilst Engaged on an emergency call Returning home to a missed Emergency call Cancelling the flashing Emergency calls Receiving a call from the User BT In Touch 2000c Carer Phone in normal use To answer a call in handsfree After first press To scroll through the Calls List, until Press and hold down the Secrecy Using the Quickdial memories Display shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone 5 is entered. do not do this YET At the BT In Touch At the BT In Touch At the BT In Touch 2000c Testing the range of your BT In Touch Pendant Helpful timer whilst testing your Pendant/Emergency buttonCode Double beep to confirm Incoming emergency call when you Are already on the line Where you and family or friends are the Carers Carer optionCarer Carer + Careline Careline Holiday Emergency sequence for ‘Carer option’ Carer + Careline option What is a careline service provider? Emergency sequence for ‘Carer + Careline’ option Careline Holiday option Careline option BT In Touch 2000 User Phone makes call direct to Careline BT In Touch 2000 package Carer emergency memo card Setting up support from a careline service provider Setting the Carer + Careline option Setting the Careline optionSee ‘Giving emergency status to numbers’, on Setting the Careline Holiday option Press 8 then 0. The display shows BT Select Services Caller DisplayCaller Display in an emergency Caller Display with Calls List See page 54 ‘Using the Divert button’To switch Call Diversion on Call Diversion Call Waiting To set up Ring Back To cancel Ring BackRing Back Call Return Three Way Calling Raised Desk and wall-mounted phone positions Wall-mounted Desk and wall-mounting General MaintenanceWithin guarantee Outside warranty BT Line Priority Fault Repair Service for the User only BT Line Enhanced Maintenance Options for the Carer onlyOrdering additional BT In Touch Pendants Replacing phone batteries Help and adviceWhat is the 3-digit code to stop Emergency sequence? No dial tone Damage liability Battery/old BT In Touch Pendant DisposalWhere do I get a new line Extension socket? Spare batteries What happens when I return home To a missed emergency call? Help and advice Number withheld After mains power loss For the complete BT In Touch 2000 package Technical specification BT In Touch 2000c Carer Phone Where to go for more information Your local doctor Your local Citizens Advice BureauInformation on carelines UK Association of Carelines Index 105 106 107 Offices worldwide