Carer option | BT In Touch 2000 guide

BT In Touch 2000 package - 4 Carer options

The BT In Touch 2000 package facilitates easy contact between a person (the User) and the people who look after them (the Carers).

Over time, the level of care required by the User is likely to change. Furthermore, the Carer’s situation may also change and they may not be able to offer the level of support required.

The BT In Touch 2000 package offers 4 Carer options to allow for these changes.

The four Carer options are:

1.Carer

2.Carer + Careline

3.Careline

4.Careline Holiday

1. Carer option

Where you (and family or friends) are the Carers

Up to 3 of the BT In Touch 2000 User Phone’s Quickdial memory buttons can be set with your chosen Carer contact numbers. These numbers are automatically dialled in an emergency.

For example, the 3 Quickdial memories could be set to ring your home, work and mobile numbers.

Home

Work

Mobile

4 Carer options

Or they could ring the numbers of 3 different Carers.

Carer 1

Carer 2

Carer 3

74	This option does not require subscription to a
	careline service provider.

Image 74

BT In Touch 2000 Carer option, Carer Carer + Careline Careline Holiday, Where you and family or friends are the Carers

Contents

Service For Use With Caller Display Please note Contents BT In Touch Welcome to the BT In Touch 2000 package This user guide Emergency contact numbers Welcome How the BT In Touch Package worksTouch 2000c Carer Phone Basic emergency sequence First emergencyis number called If the Carer’s number is engaged Using the Emergency buttonEasier to hear the call when in ‘handsfree’ Carer receives the call Arrangement of support for the User Amplifying the User’s voiceWhat to do next When unpacking you should have Unpacking Safety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Setting up your BT In Touch 2000 User Phone Plan where you will put your BT In Touch 2000 User Phone Select ringer tone Select ringer volumeConnect the telephone Line cord Connect the power cable Uncoil the pendant receiver aerial Positioning your BT In Touch User Phone Setting time and date With Caller Display Setting time and date Manually If you hear Please change batteries If you hear No mains powerIf you hear Telephone line disconnected Entering emergency contact Phone numbers Giving emergency status to numbers Phone number is now stored These Quickdial memories now have emergency status Announced, e.g. Emergency status onOr Emergency status off. The display Changing Quickdial memory Numbers Calls At a glance Registering your BT In Touch Pendants Testing the range of the BT In Touch PendantRegistering your BT In Touch Pendant Press and release the second Pendant button Changing the way you wear your BT In Touch Pendant BT In Touch PendantsBT In Touch Pendant is used for Purposes BT In Touch Pendant life Using the BT In Touch Pendant to Answer callsUsing 2 BT In Touch Pendants Registering your BT In Touch Pendants BT In Touch Pendant battery lowRegistering a replacement BT In Touch Pendant Emergency announcements Press and hold down the Announce Press and release the Announce Status announcementsAnnouncement is... and then the new personal message Emergency call What the User will hear during an Emergency call BT In Touch 2000 User Phone in an emergencyStarting an emergency call Cancelling an emergency call at BT In Touch 2000 User Phone Handsfree button BT In Touch 2000 User Phone in normal useMaking and receiving calls Using the Pendant button Using handsfreeUsing the Handsfree button Redial Calls button and Calls List Press and hold down the Cancel Entry you wish to store, for example Directory Using the R Recall buttonSecrecy Display shows the number of entries up to Low batteries Using your Cancel button to stop An emergency callNo mains power Telephone line disconnected Optional settings of the BT In Touch User PhoneEmergency cancel timer Voice prompts Display contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Setting up your BT In Touch 2000c Carer Phone Install or replace the batteries Connect the telephone Line cord Connect the power cable Positioning your BT In Touch 2000c Carer Phone Press the button to set AM Press Store. The display then shows Display then showsEnter the phone number Press Store, the display shows Using the Divert button Press the Divert button twice BT In Touch 2000c Carer Phone in an emergency Answering an emergency call Making a further call whilst Engaged on an emergency call Cancelling the flashing Emergency calls Returning home to a missed Emergency call BT In Touch 2000c Carer Phone in normal use Receiving a call from the User To answer a call in handsfree After first press To scroll through the Calls List, until Using the Quickdial memories Press and hold down the Secrecy Display shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone At the BT In Touch 5 is entered. do not do this YET At the BT In Touch At the BT In Touch 2000c Code Testing the range of your BT In Touch PendantHelpful timer whilst testing your Pendant/Emergency button Incoming emergency call when you Are already on the line Double beep to confirm Carer Carer + Careline Careline Holiday Where you and family or friends are the CarersCarer option Emergency sequence for ‘Carer option’ What is a careline service provider? Carer + Careline option Emergency sequence for ‘Carer + Careline’ option Careline option Careline Holiday option BT In Touch 2000 User Phone makes call direct to Careline Carer emergency memo card BT In Touch 2000 package Setting up support from a careline service provider See ‘Giving emergency status to numbers’, on Setting the Carer + Careline optionSetting the Careline option Setting the Careline Holiday option Press 8 then 0. The display shows Caller Display in an emergency BT Select ServicesCaller Display Call Diversion See page 54 ‘Using the Divert button’To switch Call Diversion on Caller Display with Calls List Call Waiting Ring Back To set up Ring BackTo cancel Ring Back Three Way Calling Call Return Desk and wall-mounted phone positions Raised Wall-mounted Desk and wall-mounting Outside warranty MaintenanceWithin guarantee General Ordering additional BT In Touch Pendants BT Line Priority Fault Repair Service for the User onlyBT Line Enhanced Maintenance Options for the Carer only No dial tone Help and adviceWhat is the 3-digit code to stop Emergency sequence? Replacing phone batteries Spare batteries Battery/old BT In Touch Pendant DisposalWhere do I get a new line Extension socket? Damage liability What happens when I return home To a missed emergency call? Help and advice After mains power loss Number withheld Technical specification For the complete BT In Touch 2000 package BT In Touch 2000c Carer Phone Where to go for more information UK Association of Carelines Your local Citizens Advice BureauInformation on carelines Your local doctor Index 105 106 107 Offices worldwide