Maintenance

General

Simply clean your BT In Touch Phones with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock.

Service

Within guarantee

If you experience a problem with your

BT In Touch 2000 User Phone or BT In Touch 2000c Carer Phone, you should contact the BT In Touch Product Helpline on 0845 6011 406.

Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some retailers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Please note

The batteries are not covered under the guarantee.

Outside warranty

If either your BT In Touch 2000 User Phone or BT In Touch 2000c Carer Phone needs repair after the warranty period has ended, call the BT In Touch Product Helpline on 0845 6011 406 for information on our recommended repair agents.

If you have to return any part of your BT In Touch 2000 package

Keep all parts that are working correctly. Pack the faulty part(s) securely, preferably using the original packaging.

Please note

BT cannot take responsibility for goods damaged in transit.

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Maintenance

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BT In Touch 2000 manual Maintenance, General, Within guarantee, Outside warranty