Emergency sequence for ‘Carer + Careline’ option
START OF EMERGENCY SEQUENCE
AT THE USER’S PREMISES
BT In Touch
Pendant
BT In Touch 2000
User Phone
BT In Touch Pendant button
or Emergency button on
the BT In Touch 2000 User Phone is pressed
The Emergency button begins to flash and beep and the User hears the message “Don’t worry, we are trying to contact help.”
Carer 1
First |
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emergency |
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is |
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number |
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called |
| Careline | |
Careline |
| ||
| service | ||
operator speaks |
| provider | |
to the User via |
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the loudspeaker, |
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taking any |
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necessary |
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emergency |
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action |
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| If Carer 3 | ||
| does not stop the | ||
| sequence, the careline | ||
| service provider is called | ||
If Carer 1 does not stop the sequence,
Carer 2 is called
Carer 2
If Carer 2 does not stop the sequence,
Carer 3 is called
Carer 3
4 Carer options
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