80
4 Carer optionsCarer emergency memo card
With your BT In Touch 2000 package, you will
have received an emergency memo card. If you
misplace or lose this card, you can take a copy
of this page for a quick reference of what
happens in an emergency.

BT In Touch

2000 package

For all technical product
enquiries, ring the
BT Product Helpline
on 0845 6011 406.
• Your phone will ring. You receive the call.
• You will hear the emergency announcement.
• Dial 555 to take control of the emergency.
You will hear “Code accepted”.
• You are now in control of the BT In Touch
2000 User Phone, which is in ‘handsfree’.
• You can manage the call by pressing:
to amplify your voice at the User Phone for
10 secs (you can no longer hear the User)
to amplify the User’s voice at your phone for
10 secs (the User can no longer hear you)
to cancel either of the above and return
both phones to normal use
• To end the call and make a further/emergency
call, for example 999,if the User has not
‘hung up’, slowly dial 6✱ ✱.

Emergency sequence

for Carers
P
Q
R
S
W
X
Y
Z
J
K
L
J
K
L
J
K
L
M
N
O
T
U
V