Testing the range of your BT In Touch Pendant | BT In Touch 2000

in an	situation
Testing	emergency

Testing the range of your

BT In Touch Pendant

Now test the range of your BT In Touch Pendant in your home environment - you may want to use 2 people to do this.

Press the Pendant button in different locations around the house and garden to make sure that your BT In Touch 2000 User Phone is able to pick up the emergency signal.

Please note

If your BT In Touch Pendant does not work over the full 50 metre range, it does not mean it is faulty. The nature of radio transmission technology is such that environmental conditions can effect the performance of the BT In Touch Pendant.

It is your responsibility to establish the range over which your BT In Touch Pendant works RELIABLY. It would be advisable for the User to spend as little time as possible in places where reception is poor.

Establishing the reliable range of your pendant in your own home conditions will give you confidence.

Helpful timer whilst testing your

Pendant/Emergency button

To set the delay time

There are 2 settings which set the delay time between pushing the Emergency button (phone/pendant) and starting the emergency sequence.

Code 10	1 second
Code 11	9 seconds

You can set the emergency timer to 9 seconds to help you with your BT In Touch Pendant test as follows:

	Lift the label surrounding the
Announce	Quickdial memory buttons to reveal
Setup	Quickdial memory buttons to reveal
	the Announce and Setup buttons.
Setup	Press the Setup button.
Setup
	The display will show:

SET UP

Enter 11 from the keypad (for a

9-second delay). The display shows:

9 SECOND DELAY SET UP

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BT In Touch 2000 Testing the range of your BT In Touch Pendant, Helpful timer whilst testing your Pendant/Emergency button

Contents

Service For Use With Caller Display Please note Contents BT In Touch Welcome to the BT In Touch 2000 package This user guide Welcome How the BT In Touch Package works Touch 2000c Carer PhoneEmergency contact numbers Basic emergency sequence First emergencyis number called Using the Emergency button Easier to hear the call when in ‘handsfree’If the Carer’s number is engaged Carer receives the call Amplifying the User’s voice What to do nextArrangement of support for the User When unpacking you should have Unpacking Safety instructions Welcome BT In Touch 2000 User Phone and In Touch Pendant When the phone has been wall Displays time and date, call information and User prompts Setting up your BT In Touch 2000 User Phone Plan where you will put your BT In Touch 2000 User Phone Select ringer volume Connect the telephone Line cordSelect ringer tone Connect the power cable Uncoil the pendant receiver aerial Positioning your BT In Touch User Phone Setting time and date With Caller Display Setting time and date Manually If you hear No mains power If you hear Telephone line disconnectedIf you hear Please change batteries Entering emergency contact Phone numbers Giving emergency status to numbers Phone number is now stored Announced, e.g. Emergency status on Or Emergency status off. The displayThese Quickdial memories now have emergency status Changing Quickdial memory Numbers Calls At a glance Testing the range of the BT In Touch Pendant Registering your BT In Touch PendantRegistering your BT In Touch Pendants Press and release the second Pendant button BT In Touch Pendants BT In Touch Pendant is used for PurposesChanging the way you wear your BT In Touch Pendant Using the BT In Touch Pendant to Answer calls Using 2 BT In Touch PendantsBT In Touch Pendant life BT In Touch Pendant battery low Registering a replacement BT In Touch PendantRegistering your BT In Touch Pendants Emergency announcements Press and hold down the Announce Status announcements Announcement is... and then the new personal messagePress and release the Announce Emergency call BT In Touch 2000 User Phone in an emergency Starting an emergency callWhat the User will hear during an Emergency call Cancelling an emergency call at BT In Touch 2000 User Phone BT In Touch 2000 User Phone in normal use Making and receiving callsHandsfree button Using handsfree Using the Handsfree buttonUsing the Pendant button Redial Calls button and Calls List Press and hold down the Cancel Entry you wish to store, for example Using the R Recall button SecrecyDirectory Display shows the number of entries up to Using your Cancel button to stop An emergency call No mains powerLow batteries Optional settings of the BT In Touch User Phone Emergency cancel timerTelephone line disconnected Voice prompts Display contrast control Follow the procedure below to restore the original settings User Phone & Pendant BT In Touch 2000c Carer Phone Button Press to dial a number shown in the display Setting up your BT In Touch 2000c Carer Phone Install or replace the batteries Connect the telephone Line cord Connect the power cable Positioning your BT In Touch 2000c Carer Phone Press the button to set AM Display then shows Enter the phone numberPress Store. The display then shows Press Store, the display shows Using the Divert button Press the Divert button twice BT In Touch 2000c Carer Phone in an emergency Answering an emergency call Making a further call whilst Engaged on an emergency call Cancelling the flashing Emergency calls Returning home to a missed Emergency call BT In Touch 2000c Carer Phone in normal use Receiving a call from the User To answer a call in handsfree After first press To scroll through the Calls List, until Using the Quickdial memories Press and hold down the Secrecy Display shows the number To use your Cancel button Optional settings for the BT Touch 2000c Carer Phone Situation At the BT In Touch 2000 User Phone At the BT In Touch 5 is entered. do not do this YET At the BT In Touch At the BT In Touch 2000c Testing the range of your BT In Touch Pendant Helpful timer whilst testing your Pendant/Emergency buttonCode Incoming emergency call when you Are already on the line Double beep to confirm Where you and family or friends are the Carers Carer optionCarer Carer + Careline Careline Holiday Emergency sequence for ‘Carer option’ What is a careline service provider? Carer + Careline option Emergency sequence for ‘Carer + Careline’ option Careline option Careline Holiday option BT In Touch 2000 User Phone makes call direct to Careline Carer emergency memo card BT In Touch 2000 package Setting up support from a careline service provider Setting the Carer + Careline option Setting the Careline optionSee ‘Giving emergency status to numbers’, on Setting the Careline Holiday option Press 8 then 0. The display shows BT Select Services Caller DisplayCaller Display in an emergency See page 54 ‘Using the Divert button’ To switch Call Diversion onCall Diversion Caller Display with Calls List Call Waiting To set up Ring Back To cancel Ring BackRing Back Three Way Calling Call Return Desk and wall-mounted phone positions Raised Wall-mounted Desk and wall-mounting Maintenance Within guaranteeOutside warranty General BT Line Priority Fault Repair Service for the User only BT Line Enhanced Maintenance Options for the Carer onlyOrdering additional BT In Touch Pendants Help and advice What is the 3-digit code to stop Emergency sequence?No dial tone Replacing phone batteries Battery/old BT In Touch Pendant Disposal Where do I get a new line Extension socket?Spare batteries Damage liability What happens when I return home To a missed emergency call? Help and advice After mains power loss Number withheld Technical specification For the complete BT In Touch 2000 package BT In Touch 2000c Carer Phone Where to go for more information Your local Citizens Advice Bureau Information on carelinesUK Association of Carelines Your local doctor Index 105 106 107 Offices worldwide