Remote firmware upgrade-related log messages, 155 | Canon VB101

Log Messages

●S023 The erase count for the on-board flash ROM exceeded the limit (err)

Message	FlashROM erase count(%1)exceeded the limit

%1	Erase count for the on-board flash ROM

Explanation	The erase count limit for the on-board flash ROM has been exceeded.

Response	Contact an authorized Canon service representative.
	If you continue to write data after this error occurs, there is a risk of data corruption.

Remote firmware upgrade-related log messages

■I001 Remote firmware upgrade write error (err)

Message	cannot reboot as the firmware is broken

Explanation	Reboot cannot take place because there is an error in the firmware that was written onto read-only memory during
	the firmware remote upgrade. This error is not a transfer error and has not occurred as a result of a break in transfer.
	This type of error occurs only when firmware is erased from the ROM or when firmware is written onto the ROM.

Response	Contact your local Canon service representative. There is a possibility that the flash ROM chip has been damaged.

■I002 Application program is stopped because of the remote firmware upgrade (info)

Message	application is halted for updating the firmware

Explanation	The application program has been stopped so that the firmware can be installed remotely. All operations
	that are underway will be discontinued, and new commands for WebView, picture recording and
	external device output control will not be accepted until a reboot has been carried out.

■I003 Remote firmware upgrade completed (info)

Message	firmware is updated

Explanation	The remote firmware upgrade process has been completed.

■I004 Remote firmware upgrade time-out (warnning)

Message	reboot as the firmware update time is out

Explanation	A reboot has been carried out because the remote firmware upgrade process performed a time-out.
	It occurs when communication with the client has been cut for more than 5 minutes due to network error etc.

Response	The VB101 has restarted, since remote firmware upgrade processing timed out. Depending
	on the network error, this happens when communication from the client has stopped for at least
	5 minutes or more.

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Troubleshooting

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Canon VB101 appendix Remote firmware upgrade-related log messages, 155, I001 Remote firmware upgrade write error err

Contents

VB101 Trademark Notices IntroductionExclusion of Liability Copyright Information Important Operational Instructions Safe Use of EquipmentImportant Warnings FCC Notice Important Safety Instructions Fig-1 ASafe Use of Equipment Cleaning the Equipment Maintenance Contents Introduction ASafe Use of Equipment VB Administration Tools 120 Using the Helper Viewer To Distribute Videos 110Using the Still Picture Recording Function 118Page Before Using the VB101 Simultaneous video reception by up to 40 users Panorama picture creation function and various settingsCamera position preset function Broad band Video Distribution Function Strengthened security function Easy setting and administrationPlenty of expandability Log function Helper Viewer System ConfigurationJava Viewer VC-C4VB101 Ethernet Optional ProductsProducts Sold Separately WebView Livescope MV VBCollector → P.127 VB Administration Tools → P.62Hardware and Software Requirements Webview Livescope Viewer Software → P.16 This is optional viewer software for monitoring Webview Livescope MV version 2.0/LE → P.17Compatible Cameras Sold separately Compatible Networks Package Contents 100 LED Power LEDSlot-A LED Slot-B LED To connect these cameras to a BNC socket, use a third party Console connector terminal for initial setup and servicingVideo cable supplied with the Canon Communication Camera VC-C4/VC-C4R is compatible with the RCA pin-jack Installation Precautions for Switching the VB101 On and Off Precautions for use VB101 rear panel Connecting the ComponentsLonger guaranteed Example of 2 cameras cascade Insert the flash memory card Into the VB101 Using a PC CardProcedure for Using Flash Memory Cards Save the content VB101 Sample Network ConfigurationsSample LAN Environment Configuration Sample Dialup Environment Configuration Router Images Sample Configuration in an ISP EnvironmentLAN plus Dialup Environment Viewer PC Client receiving Server sendingPage Setup Procedures Confirming Operation Setup WorkflowMaking initial settings on the VB101 Install the Web browser on your PC beforehand Switch the VB101 and the PC on Initial Setup Follow steps below to launch the browser and enter Initial setup and connect the LAN cableYour user name and password Remove the RS-232C cable connected to the PC used for Click on each sample Access the sample page from the Web browserAddress must be changed to match your system settings Checking Operation Enter the user name and password Detail SettingsAccessing the Settings Title Use the browser to access http//192.168.100.1/path Parallel Settings TitleTo VB101, or the Send Config. and Reboot VB101 button Those settings that require the VB101 to Target Application Basic Settings SettingsAdministration Account Date and Time System SettingsSettings Web Page URL Others Network Settings Primarily CallPPP Setup Connection Keeping Static Route Control Settings for cameras 1 to Camera and Video SettingsCommon Settings View Restriction Controllable Range and Video Capture Range for Each Camera View Restriction SettingsTouching it, be sure to reboot the VB101. → P.59 Controllable range and Video Capture Range About View Restriction Presets Up to 8 presets can be specified Preset SettingsPreset Common Setting Start up the Helper Viewer, then check the Size value Picture Recording and External Device I/O SettingsPicture Recording Common Settings Not perform if there is no memory card in the VB101 slot External device common settings Setup Picture Recording triggered by External Devices Picture Recording and Output by Schedule Method varies with the environment being usedBeen reached Users can be registered Access Control SettingsAuthorized/Restricted Host Specification → P.53 Authorized User Account → P.53 Listing Format Authorized/Restricted Host List Descriptions Listing Guidelines WebView Livescope Application SettingsWhen WebView Livescope is selected VIEW-Windows When VIEW-Windows 1.21 is selectedChanged in normal use Mail Miscellaneous SettingsUse this page to specify various other settings Number other than 80 → P.96 Log Flash memory card is inserted into the slot on the VB101See →P.146 for log message details Restore the default settings in Restore Settings → P.160 Administration Tools Settings Detail Settings VB Administration Tools This tool is used to take or create panorama pictures Overview of VB Administration ToolsVBAdmin Startup Panel → P.66 Panorama Creation Tool → P.68 Log Viewer → P.85 Preset Setting Tool → P.79Admin Viewer → P.88 View Restriction Tool → P.73 Installing VB Administration Tools WebView Livescope MV Manager ver WebView Livescope Helper Viewer ver .10 or earlierWebView Livescope Camera Server WebView Livescope Manager To Start Up Starting Up VB Administration Tools Started up at the same time Starting Up VB Administration Tools With a panorama picture Panorama Creation ToolWithout a panorama picture About the Panorama Creation Tool Display Screen Panorama pictures Capturring Panorama PicturesDisplay ranges of the panorama pictures are different VC-C4 panorama pictureVC-C4R panorama picture To Delete To UpdateUpdating/Deleting Panorama Pictures Displaying Connection Information ReconnectingOpening/Saving Pictures View Restriction Tool View Restriction Tool Display Screen VB Administration Tools To Make Settings Setting View RestrictionsChanging Settings from the View Restriction Preview Frame Retrieving values from Admin Viewer and changing settings Tip Setting presets using the Preset Setting Tool Preset Setting ToolReflecting preset settings in the viewer Preset Setting Tool Display Screen VB Administration Tools Changing Settings from the Preset Preview Frame Setting Presets Start up Admin Viewer and set the camera angle as a preset Tip To Download Log ViewerDownloading Log Files Choose Filter from the View menu Using selection criteria to display logsViewing the Log To Set Selection Criteria Recording Application, HTTP, System, and Driver correspond to the logMessages list → P.146 Application Log messages related to applications → P.146 Special privileges of Admin Viewer Admin ViewerStarting Up Admin Viewer About the special privileges of administrators Choose External Device Input from the Privilege Operating External DevicesDisplaying and saving the external device input status To Set External Device Input Operating External Device Output Enabling/Disabling View Restrictions Creating Web Pages Video Distribution Web Pages for Video DistributionWeb LiveApplet Features of the Java ViewersJava Viewer Types Viewer Types Video display function Camera control function LiveAppletGlimpse Java Viewer Features of the Helper Viewer Examples of sample pages Viewing Sample Pages Using the Java Viewer to Create a Web Using the JavaViewer to DistributeVideos Writing IP Addresses Example of Using the Java Viewer to Create a Web Creating Web Pages 100 Using Glimpse and LiveApplet Together 101 Startup screen Disconnection screen Providing LiveApplet without Camera ControlModifying the Startup and Disconnection Screens 102 → See on 103URL for the image file displayed 104 105 Displaying Bitmap Images On the Video ScreenSpecifying the Background Color Pasting a picture to the background 106 Java Viewer Parameters 107 Sleep 108 Applet Tag Descriptions 109 For Apache Using the HelperViewer to DistributeVideosSetting Up the Web Server 110 Firewalls. The Java Viewer also uses this protocol Creating wvh files111 112 Example of a Web page Using the Helper Viewer Frames Distributing Videos Using a Browser OnlyDisplaying the Live Video At Access as a Still Picture 113 114 Set the Java Viewer description → P as follows 115 116 Using the Picture Recording Function VB101 Connection Example Installation ExampleConnector Attached Cable In1 118 119 Settings specified on the Preset page → P.47Set a camera angle that redords the open doorway as Preset Settings specified in External Device Input 1/2 → P.48 120 Connector Attached CableSample application in combination with a lighting unit 121 Set a camera angle that records the exhibit as PresetSettings specified in Schedule 1-4 → P.51 Http//192.168.100.1/sample/lookup Use your Web browser to access the followingViewing Recorded Pictures 122 Search function 123 124 Pictures Search CGI 125 Desc CommandData Command Desc Command Parameters 126 Distributing Recorded PicturesDistributing pictures that have been recorded Distributing pictures in SnapAnimator display format Downloaded image displays Using VBCollector127 128 Installing VBCollector 129 130 Starting Up VBCollectorRegistering a Server Adding a server Enter the various fields and click OK 131 132 Registering TasksEditing Server Information Adding a task Enter the various items and click OK 133 134 Executing and Canceling TasksEditing Tasks Executing a task 135 Canceling a taskDetails Displayed on the Task View 136 Starting/Stopping the ServiceRefreshing Task View Display Content Task scheduler service can be started and stopped To View Pictures Viewing Recorded ImagesDisplaying Images 137 To Delete Images Deleting Images138 Downloaded images can be deleted 139 Viewing Logs To Set Display Criteria Displaying logs according to selection criteria140 141 Setting the download capacity 142 Troubleshooting 144 Troubleshooting Cannot record or search pictures Forgot the password145 Cant control the camera 146 Log MessagesLog Messages for Applications 147 A007 View restriction setting error warningA011 Camera control device error warning A014 Access prohibited due to host restriction notice A023 Status change of external input devices err 148A016 Amount of transmitted video data info A022 Applet archive load failure warning 149 150 Http Server Log MessagesCard Slot-related Log Messages 151 152 System-related Log Messages 153 154 I004 Remote firmware upgrade time-out warnning Remote firmware upgrade-related log messagesI001 Remote firmware upgrade write error err I003 Remote firmware upgrade completed info 156 Appendix 158 SpecificationsWire connection of the camera control cable RS-232C 159 External Device I/O TerminalsExternal Device Input Terminals In1, In2 External Device Output Terminals Out1, Out2 160 Using the Enclosed SoftwareRestoring the Factory Default Settings Obtain the new firmware Procedure below to perform the remote upgradeUpgrading the Firmware Remotely 161 162 Factory Default Setting 163 Factory Default Setting 164 Index 165 166