Appendix B Error Messages
Cisco MGM Server Error Messages
Error Message
Recommended Action The standby agent version is running. A download operation is allowed only when the active agent version is running. There are two options to correct the error:
–Reset the NE to run the active agent version; then, overwrite the standby agent version by using the download operation.
–Swap the active and standby agent versions through the commit operation; then, overwrite the new standby agent version by using the download operation.
Error Message
Recommended Action The cause of the software revert operation failure is unknown. Retry the revert operation.
Error Message
Recommended Action The standby agent version is corrupted. Use the following procedure to correct the error:
Step 1 Execute a new download operation to replace the current standby agent version with the valid one. Step 2 Execute the revert operation again; then, verify that the new downloaded version works correctly.
Error Message
Recommended Action The software commit operation failure cause is unknown. Retry the commit operation.
Error Message
Recommended Action The standby agent version is corrupted. Use the following procedure to correct the error:
Step 1 Execute a new download operation to replace the current standby agent version with the valid one. Step 2 Execute a revert operation and verify that the new downloaded version works correctly.
Step 3 Execute the commit operation again.
Error Message
Recommended Action Reset the NE again.
Cisco Media Gateway Manager 5.0 User Guide
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