Appendix B Error Messages

Cisco MGM Server Error Messages

Error Message EID-1060: Error deleting.

Recommended Action Click the Details button to view the reason why the deletion failed. For more information, contact Cisco technical support.

Error Message EID-1061: Error creating ring provisioner: Could get data for the selected ring.

Recommended Action Mark the NEs in the ring as out of service (OOS) and in service (IS).

Error Message EID-1062: Error occurred while retrieving protect port details.

Recommended Action Click the Details button to view the reason for failure. For more information, contact Cisco technical support.

Error Message EID-1063: Cannot have a four-fiber ring on location.

Recommended Action The current topology does not support 4-fiber rings. Click Details button to view reasons why the 4-fiber ring is not supported. Contact your system administrator.

Error Message EID-1701: Cannot allocate memory for: value.

Recommended Action The MGMServer.cfg file has been corrupted. Reinstall the Cisco MGM server.

Error Message EID-1704: Error connecting to the database.

Recommended Action The MGMServer.cfg file has been corrupted. Reinstall the Cisco MGM server.

Error Message EID-2002: Bad category value in JMOCO event.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-2003: JMOCO event is null.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-2025: Cannot initialize the NE Service. Trying to stop the service.

Recommended Action Restart the Cisco MGM server. If the problem persists, contact Cisco technical support with the output from the getinfo script.

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Cisco Systems OL-5461-02 appendix Error Message EID-1060 Error deleting