Appendix B Error Messages

Cisco MGM Server Error Messages

Error Message EID-5024: Exception: string occurred while trying to purge NE.

Recommended Action If you are having operational problems, contact Cisco technical support with this error message. Otherwise, ignore this error message; no action is required.

Error Message EID-5025: The MGM Service is currently connected to Service Manager.

Recommended Action Wait until the AUD-5004 message is displayed; then, click the Activate button again.

Error Message EID-5026: The MGM Service is not connected to Service Manager.

Recommended Action Wait until the AUD-5003 message is displayed; then, click the Deactivate button again.

Error Message EID-5030: Exception: string occurred while performing DB operations.

Recommended Action Check the database (DB) configurations. Verify that you can connect to the database and perform a structured query language (SQL) query.

Error Message EID-6052: Exception: source and destination termination points are not valid. Cannot create Managed-Unmanaged link.

Recommended Action Review the reason for failure stated in the error message.

Error Message EID-6053: Link cannot be created due to presence of conflicting links.

Recommended Action Review the reason for failure stated in the error message.

Error Message EID-6054: Link not valid between the specified end points in the specified layer.

Recommended Action Review the reason for failure stated in the error message.

Error Message EID-7000: Source PTP is supporting wavelength string while sink PTP is

supporting NE_ID: The wavelength don’t match.

Recommended Action Select PTPs that support the same wavelength.

Error Message EID-7001: DWDM links can only be created between transponders/muxponders and DWDM cards.

Recommended Action Select PTPs such that an end of the link is on a transponder or muxponder and the other end is on a DWDM card.

 

 

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